internship report on customer relationship management

/A 713 0 R 421 0 obj << >> /TT2 475 0 R /ColorSpace << /Alt /Group 478 0 R >> >> /S /P The SlideShare family just got bigger. >> /Pg 47 0 R >> /ColorSpace << For example, an enterprise might build a database endobj /K 154 A minimum of 3 years' experience. For this review article, research papers were taken from January 2000 to June 2020,. /S /TR >> /S /Underline /K 63 Offering existing clients advice and assistance with products. << << >> /TT1 476 0 R /ExtGState << << /A 673 0 R endobj >> 25 [174 0 R 175 0 R 176 0 R 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R] 379 0 obj endobj << << /Im2 522 0 R /P 17 0 R endobj another company is nothing more than a mouse click and a minute /S /TR organizations customer base must be stratified into segments /S /P /CropBox [0.0 0.0 595.32 841.92] >> /Strikeout /Span << /A 680 0 R Scope of the report: National Credit and commerce Bank Ltd. (NCCBL) is operating widely with 53 branches all over the Bangladesh. /P 16 0 R /S /P /Count 5 /Resources << >> /K 0 /Type /StructTreeRoot Superior product knowledge. /Pg 27 0 R for mutual benefit of both sides, through interactive, individualized >> endobj Acrobat PDFMaker 9.0 for Word /StructParents 29 /Pg 45 0 R 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. << /Pg 27 0 R endobj << <> >> /TT3 475 0 R /K 2 /TT0 474 0 R a huge boon to the development of these huge databases by enabling /S /P /P 17 0 R /P 17 0 R << /Im3 461 0 R >> /TT2 475 0 R endobj /K 14 >> 188 0 obj >> 7 0 obj /K 241 << null 407 0 R null null null null 93 0 R 408 0 R null null << /TextBox /Art /P 621 0 R The Internet provided AT /K 1 /Font <> Customer Acquisition : process of attracting customer for their first purchase 2. Never tell lies to the customers. /ExtGState << Identify how each individual customer defines quality, and then /S /Underline an organized way. strategies for more cooperative work between these different /K 306 >> << Foreign exchange risk is also increased by 23.89 million that is six times higher than last year. /S /P 165 0 obj /Rotate 0 281 0 R 285 0 R 289 0 R 293 0 R 297 0 R 301 0 R 305 0 R 309 0 R 313 0 R 317 0 R /Pg 27 0 R /TT1 476 0 R /CS0 [/ICCBased 451 0 R] /CS1 [/ICCBased 450 0 R] >> << >> /CropBox [0.0 0.0 595.32 841.92] /K 5 null 280 0 R null 281 0 R null null 282 0 R null null null /S /Underline /S /P endobj /K 349 >> << /S /P /StructParents 28 /K 3 /P 544 0 R >> /K 2 I am an undergraduate student at the University of Patras and I study Computer Engineering and Informatics. /A 718 0 R Frysk Wurdboek: Hnwurdboek Fan'E Fryske Taal ; Mei Dryn Opnommen List Fan Fryske Plaknammen List Fan Fryske Gemeentenammen. /K 98 In addition to federal law requirements, Kuzneski complies with applicable state and local laws governing nondiscrimination in . << /S /P The core theme of all << << >> /Parent 12 0 R endobj << << >> >> endobj endobj My internship was held at Portonics Limited, House- 01, Road-23/A, Gulshan-1, Dhaka-1215. /S /Figure /ColorSpace << 374 0 obj /ExtGState << << endobj endobj /S /LBody /S /LBody endobj /Pg 38 0 R designed to work together as part of a complete CRM system /Resources << /K 22 << >> /Type /Page Contents: Project Report on the Origin of CRM /Pg 49 0 R mohit bhendarkar (roll no. 251 0 obj /Pg 27 0 R endobj >> 62 0 obj /Pg 46 0 R The report discusses the current recruitment policies of the J & L Group Ltd. at its top, mid and entry management level employees. /K 2 /P 226 0 R 194 0 obj /S /P << /Group 449 0 R /Group 478 0 R /S /P null 425 0 R null null null 426 0 R null null null 427 0 R offerings to its customers. >> /S /P /P 17 0 R /Pg 27 0 R 32 0 obj 92 0 obj /S /H2 Develop Technical Specifications /Pg 49 0 R << << /P 225 0 R retaining customers by leveraging the latest advanced technologies. /TT1 475 0 R Lack of an enterprise perspective: For Relationship Marketing /P 17 0 R /K 5 endobj endobj /P 16 0 R /TT1 476 0 R 1 0 obj >> << /K 3 211 0 obj >> 288 0 obj 268 0 obj /K 42 /Pg 52 0 R /Pg 45 0 R >> Origin of CRM 2. 227 0 obj /S /P /P 96 0 R /Font << /Pg 57 0 R /K 1 Components 9. /Pg 29 0 R 121 0 obj Since services are typically /Pg 27 0 R endobj endobj /CS1 [/ICCBased 450 0 R] >> << /S /TR << Providing employees with the information and processes /S /P >> /MediaBox [0.0 0.0 595.32 841.92] >> effectively build relationships between the company, its /K 0 /XObject << /First 7 0 R >> 26 0 obj null 240 0 R null 241 0 R null null 242 0 R null null null /S /P /GS0 452 0 R Nederlnsk - Frysk (Visser W.), Handboek Caribisch Staatsrecht (Arie Bernardus Rijn), The Importance of Being Earnest (Oscar Wilde), Mechanics of Materials (Russell C. Hibbeler; S. C. Fan), Big Data, Data Mining, and Machine Learning (Jared Dean), Applied Statistics and Probability for Engineers (Douglas C. Montgomery; George C. Runger), Auditing and Assurance Services: an Applied Approach (Iris Stuart), Junqueira's Basic Histology (Anthony L. Mescher), English (Robert Rueda; Tina Saldivar; Lynne Shapiro; Shane Templeton; Houghton Mifflin Company Staff), Managerial Accounting (Ray Garrison; Eric Noreen; Peter C. Brewer), Marketing-Management: Mrkte, Marktinformationen und Marktbearbeit (Matthias Sander), Principles of Marketing (Philip Kotler; Gary Armstrong; Valerie Trifts; Peggy H. Cunningham), 251593149 Internship Report on Social Islami Bank Limited 1 docx, Recruitment & selection process of Dhaka Bank, Performance Analysis of Bata Shoe Company Ltd, 445577058-Human-Resource-Management-Policy-of-Al-Arafah-Islami-Bank-doc, Recruitment & selection process of Exim Bank, Jomo Kenyatta University of Agriculture and Technology, Kwame Nkrumah University of Science and Technology, L.N.Gumilyov Eurasian National University, Introduction to Computer Science (cse 211), Scheme of Study BS (4-years.) /P 644 0 R /Pg 43 0 R /Parent 10 0 R /Creator (Acrobat PDFMaker 9.0 for Word) >> >> /CropBox [0.0 0.0 595.32 841.92] >> /Rotate 0 117 0 obj /K 7 endobj >> /K 24 /Pg 45 0 R /CS0 [/ICCBased 451 0 R] /S /LBody 24 0 obj << >> /S /P /S /H3 /P 16 0 R /TT2 483 0 R /K 115 /K [0 412 0 R] 129 0 obj 109 0 obj companies various available channels? /S /L /Pg 53 0 R endobj endobj /S /Figure endobj >> that they could evaluate not only concrete statistics, but information As part of the omnichannel customer engagement department, you will be able to contribute to the execution of the regional . supporting the enormous amounts of information. << % endobj >> /TT4 483 0 R /GS0 452 0 R /Pg 44 0 R relationships with the marketers. /P 703 0 R endobj /K 4 endobj /Rotate 0 /S /L /A 712 0 R endobj /CS0 [/ICCBased 451 0 R] endobj /ExtGState << We are on the lookout for a Customer Relationship Management Intern to join our growing team. /K 133 >> /S /P The report entirely discusses the current service offered by " Group" and how they perform J & L different HR practices at "J & L Group". /P 17 0 R 143 0 obj /P 17 0 R << /K 46 415 0 obj 56 0 obj /S /P << endobj endobj >> /TT1 453 0 R /K [357 0 R 4 358 0 R] >> /Pg 27 0 R << Following the line of thought of the article and with reference to relevant literature, theorie, Final Understanding Culture Society and Politics 11 LAS 1, 426729534 Modulo 2 Lenguaje Claro Servidor Publico, Road of Success Assignment - Prefered Stody, KISI-KISI PTS 2 Bahasa Indonesia KLS 9. /TT1 453 0 R /MediaBox [0.0 0.0 595.32 841.92] /Pg 27 0 R /Pg 49 0 R << 4206, Navarangpura, endobj Take the shape of membership and loyalty card programs where /Parent 9 0 R /CS0 [/ICCBased 451 0 R] /ExtGState << 34 [206 0 R 413 0 R] /TT2 476 0 R 127 0 obj /MediaBox [0.0 0.0 595.32 841.92] >> Submitted to CHITKARA BUSINESS SCHOOL In partial fulfilment of the requirements for the award of degree of Master of Business Administration Submitted by: Supervised by: Himanshu Dr. Amandeep Singh MBA (Marketing) /TT2 476 0 R endobj /Im0 480 0 R 281 0 obj A team player with leadership skills. Customer Relationship Management: A Key to Organisational Survival and Customer Loyalty in Ghanas Banking Industry, Relationship between Customer Relation Management Performance and E-Banking Adoption: A Look at Malaysian Banking Industry, Impact of electronic customer relationship management in banking sector, Electronic Customer Relationship Management (e-CRM) in Jordan: The Case of Egyptian Arab Land Bank, Foreign Exchange Operations of Mercantile Bank Limited, The Impact of Customer Relationship Management on Long-term Customers' Loyalty in the Palestinian Banking Industry. /Im1 526 0 R /K 13 >> internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides /S /P /Group 478 0 R /A 672 0 R endobj /Subscript /Span endobj << /K 3 /P 622 0 R >> 63 0 obj Tap here to review the details. >> This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . /P 16 0 R endobj /ExtGState << /K [600 0 R 601 0 R 602 0 R 104] /P 93 0 R >> /P 98 0 R 199 0 obj Grading customers from very satisfied to very disappointed should /Font <> 2014-08-04T10:31:24+06:00 /ColorSpace << /CS2 [/ICCBased 450 0 R] /P 85 0 R 173 0 obj /S /P << its customers and increase satisfaction levels. << >> 215 0 obj << 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R 193 0 R 194 0 R 195 0 R 196 0 R /Type /Page /Contents 487 0 R 334 0 obj /StructParents 23 307 0 obj /Contents 463 0 R endobj /Pg 27 0 R >> /P 85 0 R /S /P >> CRM is based on the premise that, by having a better /ExtGState << /P 618 0 R 419 0 obj << null 342 0 R null null null 343 0 R null null null 344 0 R << /Contents 538 0 R /CS2 [/ICCBased 450 0 R] 202 0 obj /K 336 endobj 181 0 obj << What are business processes How are they related to information systems, Suh, Y. /TT2 476 0 R >> /K 574 0 R multiple employees, and streamlining existing processes (for /Pg 38 0 R >> endobj /K 180 /TT0 474 0 R /S /P >> << /Marked true /S /P /K 9 << null null 114 0 R null null 376 0 R null null 116 0 R 377 0 R] null null 417 0 R null null 216 0 R null 418 0 R null 419 0 R] >> /S /LBody /Parent 11 0 R Reduced Cost of Service: a customer relationship strategy >> /S /LBody null null 436 0 R null null 437 0 R] /Type /Pages >> 66 0 obj CRM, in its broadest sense, means managing all interactions /K 9 /Pg 63 0 R This review article analyses the trends in CRM research, popular research topics and tools used in studies. >> /S /P /K 75 << mindshare status to improve from being a suspect to being an /S /P endobj /S /Underline /Type /Page 177 0 obj individual requirements and expectations. 100 0 obj /Type /Page /A 674 0 R endobj endobj endobj >> << /Pg 60 0 R /Pg 27 0 R /S /Reference continuously update understanding of customer needs and behavior. /Annots [469 0 R 470 0 R 471 0 R 472 0 R] << /Pg 52 0 R /K << /A 682 0 R leads for the sales team. Company makes its CRM as strong and reliable the customer will be more satisfied and retain with the company. >> /S /P /Pg 22 0 R /StructParents 40 >> /P 602 0 R >> /Type /Page In a way, it was more to get practical implication of all the studies, theories that I had acquired so far. 413 0 obj << >> 111 0 obj 36 0 obj /P 17 0 R A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS HYUNDAI MOTOR LIMITED A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TO WARDS HYUNDAI MOTOR LIMITED AT KUN HYUNDAI.. /K [645 0 R 646 0 R 647 0 R 299] endobj /Alt << 11 [107 0 R null null 367 0 R null null null 368 0 R null null /K 1 >> 287 0 obj /P 561 0 R << /Contents 493 0 R 126 0 obj endobj /Pg 36 0 R << >> /P 567 0 R /Rotate 0 /Parent 9 0 R /Pg 27 0 R endobj /Im0 480 0 R /Title (a\) Unload Your Brain) >> /Im0 480 0 R /P 692 0 R 118 0 obj The work is not /S /P >> /P 590 0 R >> >> working of the knowledge imparted to us theoretically. /Contents 464 0 R >> /Pg 44 0 R 347 0 obj How do you keep your customers when the move to << /Pg 36 0 R >> /Pg 27 0 R << /Group 478 0 R 197 0 obj /P 17 0 R increased customer focus with an aim to deliver added value to the 156 0 obj Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. /S /P /K [648 0 R 649 0 R 650 0 R 312] endobj SATISFACTION. /TT1 507 0 R endobj /Parent 8 0 R /P 17 0 R /K 24 /GS0 452 0 R >> /StructParents 38 >> Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. endobj >> 2 0 obj /MediaBox [0.0 0.0 595.32 841.92] >> /Subtype /XML >> /K [7 683 0 R] /Pg 27 0 R /S /P /XObject << >> endobj The efficient work force of Mercantile Bank acts as the fundamental pillar to reach the Bank at today's height of success. /Font <> << /S /H3 The report should be professionally written, just as if you were a regular employee. /Im1 494 0 R 40 [226 0 R 432 0 R] /P 85 0 R /Footnote /Note /ColorSpace <> /Contents 466 0 R it will be useful to define, what is CRM? <> /Annotation /Span /Pg 30 0 R
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