Cheers! All answers shown come directly from Lorenzo Veratti Reviews and are not edited or altered. Do you agree with Lorenzoveratti's 4-star rating? Look forward to more purchases in the future. Hi PhilThank you for sharing this amazing feedback with us. Your effort to share this remind us that we are on the right track. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The Jacket is beautiful. What are co-workers like at Lorenzo Veratti. Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Find out how we combat fake reviews. All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. You mentioned that you bought it as your husband's Christmas present, but the item was purchased in September last year and it was not open until Christmas. We are happy to learn that your overall experience had been amazing. Unfortunately I recently sent the coat back. Hi RhondaWe are delighted to hear that your son loves the jeans and the tracksuit you bought from us. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Cheers! Look for the .htaccess file in the list of files. Cheers! Cheers! Claim your Free Employer Profile. Companies can ask for reviews via automatic invitations. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. Hi KerrieThe team will be happy to see your review. He turns heads and is asked where to buy them. Thank you for leaving a review. We believe that this is being handled by our support team and we are hoping that you will accept our offer for the inconvenience caused on your end. Hi NalaSuch a detailed review! We appreciate the support and we are looking forward to doing business with you again. Would definitely use again and recommend to others. Please reach out to our support team @ support@lorenzoveratti.com for further assistance. Thank you for sharing this with everyone. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. Cheers! Cant fault them. Clothes not only look good too but fit bang on 9/10. If there is anything specific that we need to improve please do not hesitate to reach out to our support team. Knowing that your are satisfied makes our hearts full. Bought a coat in November. Pretty gutted, first time customer. The hood is amazing too as it doesnt fly off in the wind and theres multiple pockets which is a bonus ! It goes against our guidelines to offer incentives for reviews. I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. Posts. Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. Suggested companies are based on peoples browsing tendencies. Great to deal with a company that genuinely care about their customers and go above meeting expectations. We ordered with high hopes and we were delighted to not be disappointed. Brand s . Cheers! Absolutely disgusting service and communication Ive received several emails but none explaining when we will Receive the tracksuit. What fantastic customer service! Here are 8 tips for writing great reviews. Will definitely use again . The phantom jacket that I ordered came exactly how I expected; it came in good quality, it had incredible comfort and great functionality. Terms & Conditions We want our consumers to have all the information about the product before purchasing, and we make sure that the features of the product are available under the item description. Cheers! 70.00. We will be looking forward to your next purchase. Can you please respond to our request for your information so we can look into this matter? Anyone can write a Trustpilot review. You are the reason why we continue to grow and we are hoping that you will continue to support us. No contact number for me to actually speak to someone regarding this. Bought a coat in November. Hi JulieThank you for the word, we are happy that you received your order in no time. Did the driver follow the correct delivery procedure? He turns heads and is asked where to buy them. Ordered few times from these. Hi LauraWe are happy to help. I would highly recommend them if you want stylish designs and a team that actually cares about customers. Cheers! Ordered my son some items. Hi MatthewWe are happy that you have had a pleasant experience dealing with our customer service. 2023 Trustpilot, Inc. All rights reserved. Cheers! Thank you so much for sharing this with us. Cheers! I really like this companys style and quality. This is the Lorenzo Veratti company profile. Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. Very dissatisfied. Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. Thank you, and we are looking forward to doing business with you again. Bought Eclipse 2.0 jacket. Thank you for your review. All rights reserved. Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. It is such a wonderful feeling that we made your family's Christmas a little bit more special. I do recommend. Replies to negative reviews in < 24 hours. Lorenzo Veratti. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. Its made of good quality materials, and theyve really put attention to every single detail! The quality of materials, workmanship, size and fit were excellent! Everything was very stylish, my son was over the moon with what he got .!! I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. We always want to provide the best service to our consumers like you who trusted our brand. We will be looking forward to your next purchase. This amazing company not only provides quality wear, thier customer support is second to none! Cheers! The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. 39.99 59.99. View cart for details. Way. Down. We are delighted to hear that you are happy with your purchase. Thank you for sharing this with everyone. Unfortunately the zip broke so I emailed and received the best customer service ever known. We value your money and we know how important the parcel is to you, that's why we advised you to coordinate the issue directly with your courier. Hi TraceyWe want to thank you for your thoughtful review. Ordered a jacket for a Xmas present for my neohew, from point of sale to delivery communication and delivery updates were excellent.Sadly I had to return for exchange as it had split under arm.The customer service is nothing more than outstanding, and efficient, I returned item and replacement was despatched under a week.Well Done Lorenzo Veratti especially the customer service team you are outstanding, I certainly would not hesitate to use you again. Bought the most beautiful coat for my son which he loves. from Footasylum. support@lorenzoveratti.com. By clicking 'Accept', you . Cheers! We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. Hi KimberlyThank you so much for this wonderful review. We also ensure all reviews are published without moderation. Cheers! Was very satisfied with the product and so was my grandson. Our apologies for the inconvenience. 65.00. Hi AamzYou made our day with your priceless review! Within 2 weeks the zip broke. Cant fault them. Hi MikeyWe are happy to hear that we were able to help you out. There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! Cheers! Cheers! We take pride in our customer service and we acknowledge that still, we could have handled the situation better. We are beyond grateful that you appreciate our effort to provide you with the best customer service experience possible. Hi HaydonYouve left a smile on the faces of our whole team with your kind words. I reported it to customer service and expected to get fobbed off as you would with a high street store. When you have a missing image on your site you may see a box on your page with with a red X where the image is missing. Anyone can write a Trustpilot review. Thankyou. The packaging, shipping and time to delivery were fast. All rights reserved. Cheers! Cheers! Brilliant high quality coat and one very happy son. The. It will give them an idea of who we are and what we do as a brand. All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. You may get a 404 error for images because you have Hot Link Protection turned on and the domain is not on the list of authorized domains. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! Look forward to more purchases in the future. Did the driver follow the correct delivery procedure? We believYYourill reach many. First time experience for me thought I would I have a change from super dry and other designer coats since everyone wears the same stuff!The company is thriving very well the quality of the clothes are amazing very warm and the stiching is well done! (You may need to consult other articles and resources for that information.). Sent back at my cost. Cheers! CTRL + SPACE for auto-complete. Cheers! We appreciate it and we are looking forward to hearing from you again. The delivery was exactly as promised. Your review warms our hearts. Find out how we combat fake reviews. Excellent customer service! We believe we already explained everything to you in your previous review about the situation. The clothes are were very good quality and I think reasonably priced. There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! Unfortunately the zip has broken. Everything was very stylish, my son was over the moon with what he got .!! Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. Hi JanetWe are grateful that you decided to share this wonderful review with everyone. We understand how you feel. I was wary of ordering as its not a brand I knew but will happily order again - coats seems good quality and have no issues with customer service at all. Your effort to share this remind us that we are on the right track. The offered was, you can pick another jacket at no extra cost and in case the jacket you like is cheaper than the original order, we will be more than happy to give you a refund for the price difference. We are happy that you received your order in no time. I reported it to customer service and expected to get fobbed off as you would with a high street store. Absolutely superb service and communication from the company . So out of pocket for a tracksuit and a tracksuit jacket. Bought Eclipse 2.0 jacket. Suggested companies are based on peoples browsing tendencies. We value you and every person who is supporting our brand. All our product sizes are based on UK standard size, and they are true to size however, we understand that everyone has their own fit preference. Either way, please contact your web host immediately. It goes against our guidelines to offer incentives for reviews. Great service and great quality jacket.The order was processed and couriered very quickly. Absolutely superb service and communication from the company . I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . 33% OFF. We are glad that you enjoying the coat. His friends are complimenting the coat already and I will be sending them your way! Anyone can write a Trustpilot review. See the Section on 404 errors after clicking a link in WordPress. I would definitely buy from Lorenzo Veratti again. I bought the Shade 3.0 jacket anfter a long search for this style and Im amazed at how good the quality is for the price. Cheers! If your blog is showing the wrong domain name in links, redirecting to another site, or is missing images and style, these are all usually related to the same problem: you have the wrong domain name configured in your WordPress blog. I ordered a coat for my son for Christmas, and the zip broke. We are looking forward to hearing from you again. Fast delivery too. Cheers! Thank you for acknowledging the effort of our customer service as well. Your review is appreciated. Bought a coat in November. If your concern is about missing the delivery, we always coordinate with the courier for investigation. We cannot answer you directly because we could not find your records maybe because you are using a different name. Cheers! Find out how we combat fake reviews. We use dedicated people and clever technology to safeguard our platform. The quality of materials, workmanship, size and fit were excellent! Happy New Year! | Read 61-80 Reviews out of 1,023 Dec 13, 2022 5 star review from Jules L. stamped.io Orbit jacket Very good, exchanged item and got refund back very quickly. Brilliant top quality item of clothing. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. Cheers! Perfect for your lockdown wardrobe its only right. its not about spending 70 and then 5 for shipping which is supposed to take 2-3 days, its the fact that if the shipping says 2-3 days why is it taking over a week and when you contact them they dont reply? One happy teenager. Outstanding clothing selection & the quality is superb! Hi C. JacksonThank you for writing a review. Both sales and refund happened quickly and easily. Disclaimers Disclosures I dont mind mistakes at all as long as the company does its best to put it right, and they certainly did for me! We appreciate that you share this with us. These factors should be cleared for us to know if the courier is liable or not. We will continue to do our best and you made us all happy. Our team does not want you to go through the lengthy process so we will coordinate with the proper team in order to process your refund immediately. Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. Recent purchase of a coat , great service superb value price even better cannot be happier . Find many great new & used options and get the best deals for lorenzo veratti iconology jeans size 36 Waist at the best online prices at eBay! Hi DavidWe are happy to see this; what a fantastic review! Our apologies for the inconvenience. Open a Store. Hi LeonWe would like to apologize if there was a bit of delay in the delivery of your order. Unfortunately I recently sent the coat back. Hi DanielThank you for your detailed review, we appreciate that you took the time off to share this with us. Thank you! All. We appreciate all the wonderful things you said about our products. Hi AdrianHope you are well. Brilliant company and customer service Thankyou so much :). Hopefully, this will not be the last time that we will hear from you. The range features statement denim and jackets, as well as easy-wearing tech trousers for chill days and high-tech outerwear coats perfect for the colder months ahead. Hi C. JacksonThank you for writing a review. Sent back at my cost. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . In this example the image file must be in public_html/cgi-sys/images/. We value the trust you put in us and hopefully because of this experience, you will continue to support the brand. Free shipping for many products! British luxe streetwear brand Lorenzo Veratti has just dropped its debut collection, featuring a whole hostof streetwear and sportswear-influenced pieces. Thank you and we are sorry for the inconvenience. If not, correct the error or revert back to the previous version until your site works again. We also ensure all reviews are published without moderation. Thank you for your review. 2023 Trustpilot A/S. As a goodwill gesture, we offered you an option and you said you will do it and that you will get back to us once done. Thank you so much! Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. Everything was very stylish, my son was over the moon with what he got .!! There is more business coming your way from us and his buddies. Great customer service! /index.php [L] We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. One happy teenager. WOW! We are happy to see this! Thank you for letting us know that we were able to give you the best possible customer service experience. I contacted the company who were only too happy to exchange it at no extra cost. I must also say for the price of the clothing the quality is spot on. It goes against our guidelines to offer incentives for reviews. There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! More importantly the product lived up to their claims. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. A dialogue box may appear asking you about encoding. Unfortunately the zip was faulty, I got in touch and the customer service department was fantastic. Thank you very much really appreciate how Ive been dealt with as a customer and also Lorenzo as a company, as this is my 3rd purchase Im very happy with the quality so thank you guys over a Lorenzo HQ. Test your website to make sure your changes were successfully saved. Cheers! Please send a message to our support team at support@lorenzoveratti.com so we can help you out with your returns. Thank you and our sincere apologies again. We understand how you feel. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . I received an IMMEDIATE response and one very much to my satisfaction. Keeps him really warm and it's really good quality. Did you mention to our support team about your faulty tracksuit? Thank you for letting us know that we did not fail you. I was kept informed of delivery which was a couple of days earlier than promised. Cheers! Great customer service and amazing products. We also measure advertising and website traffic to third-party websites. I would shop here again. Cookies Policy There is more business coming your way from us and his buddies. It is important to us to know that our support team were able give you the best possible experience. Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. Great coat, lovely quality. Longwear denim, jackets (spot only the thickest quilted puffers with fur-lined hoods) as well as tech trousers for them chill cant-move-from-the-sofa days. Find out how we combat fake reviews. He said it's the best coat he's owned. Cheers! Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. The properties will tell you the path and file name that cannot be found. However it was completely the opposite. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. Thank you guys. It will give them an idea of who we are and what we do as a brand. Absolutely amazing from start to finish. The luxury streetwear brand have you sorted for the cold seasons with their debut collection. These factors should be cleared for us to know if the courier is liable or not. We are hoping that this incident will not deter you from buying from us again. I would recommend. We appreciate it and we are looking forward to hearing from you again. EXCHANGE & RETURNS. Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. The packaging, shipping and time to delivery were fast. is lorenzo veratti a good brand. Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. Thank you for letting us know that we were able to give you the best possible customer service experience.
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