I am able to send text messages as well make phone calls. Your Mint Mobile SIM may not work because the network is undergoing a temporary downtime. MintMobileAlex 2 yr. ago Hey there! To check this: Not always. Questions Updated 2 years ago 69.9K 14 0 2 Responses ATTHelp +50 more Image: Unsplash Screenshots taken by Crystal Crowder. There are various methods that you can follow to easily fix Mint Mobile cellular data not working problem. Mint Mobile's Website. I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. ACTIVATION Find out how to switch, transfer your number and more MANAGING MY ACCOUNT Learn how to make payments, renew your plan and more PHONE SET UP Setting up your device and configuring settings FEATURES Details on Mint's plan features and how to use them PLANS Learn about using Mint's plans like Mint Family and Free Trial FEATURED ARTICLES Mint Mobile, a rather successful low-cost cellular carrier in the United States (and in which Deadpool actor Ryan Reynolds owns a . Shes been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. Support. Prefer to prepay for your cell phone plan. Here's how these plans break down: Mint Mobile vs. Xfinity Mobile: Premium data Is Mint Mobile Really Unlimited for $15? Get $15 off your first order by using this Mint Mobile promo code. Remove and re-insert your SIM into the phone to resolve this problem. View Packages. The SIM says it's activated, but I still don't have service. Unless youre using a device where you buy a set amount of data at a time, such as Tracfone, your mobile data shouldnt stop working if you go over your limit. . Got my SIM card today and successfully activated it. However, when I inserted the card, my phone had no service at all. Sounds like your # was ported correctly but your APN needs an update. Although, seems weird that I can't log in to my account on the website, outage or not. In contrast, Android phones require you to insert the SIM face down. It's a setting. Code. Press question mark to learn the rest of the keyboard shortcuts. When this happens, the network will be out of use. We are grateful for all the contributors - even the haters. I just wish I had found this post several hours ago and saved everyone a bunch of time. Ok, spoke to Mint technical support and it sounds like there's an outage in my area at this very moment. Ill mention it to her. Rant: Wifi Calling and Text is a Mess. Of course shes frustrated and I would be as well. Finally, my phone is working following your troubleshooting. 5 in our Best Cell Phone Plans of 2023 rating and places No. Once youve downloaded the app, open it and click on. Background. This is another big reason NOT to go with Mint Mobile. In the U.S., these networks are T-Mobile, Verizon, and US Cellular. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? Remove the SIM tray and inspect the SIM cards for signs of damage or corrosion. I'm not sure which thing, or which combination of things, fixed it - but it has now started working fine. If the message fails to send, see the next tip. What is needed for check IMEI? Any ideas why this might be happening? I do not use VPN. Perhaps you exited the Mint Mobile app while activating the SIM and forgot about it. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. Save your new APN settings, then select them from the APN list on your device. 99.9% chance her Mobile data is just turned off. If your phone supports Mint Mobile, youll be moved to the next stage automatically. Press question mark to learn the rest of the keyboard shortcuts. No service, but.. Hi, I recently switch from T-Mobile and ported my number. Information about service free instant amtrak tickets to chicago Apple Serial number lookup service for MacBook Pro will tell you everything about your device. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. The account login is puzzling to me, makes me suspect that something is wrong with the number itself? Downdetector only reports an incident when . This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Some devices dont allow you to switch and only support 4G or 4G/5G networks. Scan this QR code to download the app now. Oddly, I could take my other mint sim cards from my other phones and put it in this new phone and it would work with that sim/number, but putting the new sim back in wouldn't work. Not a fix, but it allowed me to move on to the next step: Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in). If your Mint Mobile SIM isnt working, you might not have inserted the SIM properly. Anybody have any tricks for making this happen? For more information, please see our Go to Settings -> Network & Internet -> Mobile network -> Preferred network type, then switch to the one that best suits your phone. This is especially true with older devices. Changing this is simple. Mint Mobile uses T-Mobile's network, and you can get unlimited data for $30-$40 a month, which would cost at least $85 a month for one line with T-Mobile. When I am on WiFi, no issues with web browsing, app updates. Once your phone is off, wait 30 seconds and turn it back on. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). Reddit and its partners use cookies and similar technologies to provide you with a better experience. I've run out of hotspot data on my Unlimited plan - can I add more? Once on Wi-Fi, you can also link your Android device to your Windows PC. Trying to add a new APN but it isn't saving. Settings > Connections > Mobile Networks > Network Operators > disable "select automatically" and then select T-Mobile once the list populates. First troubleshooting step: turn off Wi-Fi. Now that you know whats up with UpRoam, get ready to take to the skies. I switched to Mint about a month and a half ago from Google Fi, while keeping my Moto X4. When re-inserting the SIM, make sure to place it in the correct position. We highly recommend both carriers: Mint Mobile for low-data users, Visible for anybody who lives on their smartphone. Likewise, with other devices, make sure it says this rather than just one of the two. Affiliate Disclosure: Make Tech Easier may earn commission on products purchased through our links, which supports the work we do for our readers. In a 1908 edition of the Harper's Weekly cartoonist Bertha R. McDonald wrote: Authorities gravely back with it to the time of Noah and the ark. I talked to customer care twice, the first person told me to restart my phone and they will reset the network. Check your APN settings and/or switch to the fast.t-mobile.com APN. Then you might have turned on Airplane Mode. If you see the airplane icon on the screen, youll need to turn off Airplane Mode. Create an account to follow your favorite communities and start taking part in conversations. Well, at least that's what our founders thought. I am a Mint user and I've had no issues. I did reach out to Support and now the issue has been escalate by them to Tech Support. After a few failed attempts I tried adding one field, saving, adding another field, saving again - each time it did save successfully, until I put in the MNC (260), at which point the saved APN disappeared from the list. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Find the airplane icon on this list and press it to turn it off. Enjoy a range of . Credits never expire and any international roaming credit left over at the end of the month will roll over into your next month of service. (800) 683-7392. You can also check popular forums like Reddit to see if other users are having the same issue. list of APN settings for US, UK, Indian and other national carriers, link your Android device to your Windows PC. Once youve activated your plan and inserted your SIM card or installed your eSIM (for compatible phones), complete these steps: After your phone powers back up, you can test these new settings by sending yourself a picture message. Don't want to worry about a cell phone bill for 3 months to 12 months at a time. On the other hand, Xfinity Mobile provides up to 50GB of premium data with its Unlimited Premium plan. Your device is not connected to a mobile network". What is Wi-Fi calling and how do I enable it? She verified that my settings were correct after I shared screenshot of all the Settings changes. So you'll have access to the same quality coverage as T-Mobile customers. It sets your phone up with all the crucial settings, like IP addresses and gateways, to (hopefully) get you connected. Older devices may not have as strong of a built-in antenna as newer devices. Reset Your Phone's Network Connection 6. Its possible your device isnt recognizing the carrier towers. 4 in our Best Prepaid Cell Phone Plans of 2023. It only works on WiFi. Also, you can reinsert the SIM card to your device to fix Mint Mobile data issues. (also the website specifically said my phone is "perfect" for Mint Mobile service) Then got another email at 7:45pm saying the number was transferred and now activated. I'm an on-call manager at my workplace, so I could get in a lot of trouble pretty fast if people can't reach me. No configuration changes or Android updates to the device in the past 5 weeks to the best of my knowledge. Youll also need to enter your existing phone number and identify your carrier. 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