I disputed through PayPal and tickettracker miraculously had a email with proof the tickets were sent. clubs), and sometimes they stand in line for hours to get the best seats available. My foolish mistakedon't make it yours.. We should start a class action suit against these crooks. When I called the company all they want to do is "look into it" We not only missed the concert, but they have to decide if they are going to refund us the money - I'm going to my bank to report the charges. applicable delivery charges). downloading and printing. (Some sellers will I PURCHASED TICKETS VIA PAYPAL ON 6/9/22 FOR RINGO STARR IN Atlantic City ON 9/24/22. I never received my tickets. A look back: See photos from Rolling Stones concert at Churchill Downs in 2006. Order tickets and input your home address for shipment: You should use this option if the event is a while We assigned it, so don't worry if you don't remember creating one. Purchased two tickets and have been waiting for a month to receive them. Why is there an international shipping fee for my order? Examples of these sorts of notes are: Zone A, Section 200, Row 102, etc. Can I change the email address on my order? Something many do not read … and didnt think they needed to from well-known venues like Ticketmaster … until COVID.. They NEVER sent any e tickets and accused me of being a liar. Mytickettracker Com has some great deals and there are many more amazing deals out there to be found across Mamma.com. More: Xtreme frustration: Fan gets ticket refund, but not from Louisville indoor football team. Be warned: This is the same company as BigStub. and most prevalent in Texas, Chicago, California, Michigan and Canada. that they do not intend to use for resale at tickettocash.com. Order tickets and input a US-based shipping address: You should use this option if the event is more He also thought about how those whose financial circumstances changed during the pandemic could probably use a refund. Tickets are generally one-of-a-kind, irreplaceable items that can seldom be re-accessed or re-printed. Customers with flash For 17 months, the Miracles were unable to get their money back, leading them to reach out to Readers Watchdog. They "bait and switched" me $148.00 in tickets for $474.59. Adobe Acrobat Reader will automatically open with the e-tickets. Please be absolutely sure you want to purchase the Of course, if the signature requirement is problematic, customers can contact their ticket seller directly to MyTicketTracker is a secure platform where you can view details about your ticket orders and download any e-tickets you may have purchased. Local news outlets fromClevelandto Nashvilleto Charlottereported stories of fans money held in limbo. Tip for consumers:Spend time searching other sites. Our ticket I then called and email numerous times with no help! This is bull. If you purchased insurance, check with Allianz Global Assistance at 888.799.2832 as this may be covered. We urge respective govt departments to take action against such frauds, they're looting hard earn money from public. It honestly took me aback - a lot. The sellers who list tickets with us usually charge customers automatically when an order is placed so as to Some venues may require you to swipe a credit card as personal identification before gaining access to the event so please bring the card used to place your order. SCAM OUTFIT. Bought Rolling Stone tickets in Las Vegas (From Ticketmaster) don't know how these aholes got involved. I was scammed nearly 6000.00 and I have a disappointed child. However, there are certain restrictions that are based on the ticket order total. She was very patient thought the hour long ordeal. As I was on vacation at the time I could not use the tickets they sent and they would not send me tickets for the game I purchased. We bought tickets to Bonnie Raitt at Tanglewoods in April for my wife's birthday they promised delivered by June 17 which was suspicious. of prices. greater detail. They are not a 1st party seller and have no intention of giving you the tickets you thought you purchased! In addition to overcharging for tickets, the service charge is $99 per ticket! In addition to the market value fluctuating, sellers often have a large number of expenses to cover in order to We will process your refund ASAP. You can now download your e-tickets! sophie, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. When they sent me my tickets, they were for 2nd level BALCONY!!! I was buying tickets for myself and 2 Grandson's for December 26th. They make their money on you being desperate for last minute garbage tickets. This is a total scam. Can't figure out how to buy tickets by NOT going through TicketMaster or MyTicketTracker. indefinitely until the Covid-19 impact is lessened. Our friendly support staff can take your ticket orders or help with any issues . of those parts of your transaction are handled by the individual sellers listing their tickets on our exchange. So, if you see a barcode like the one below this means your tickets will need to be displayed on a smartphone for entry into your event. I need see my tickets for los bukis oakland coliseum ca, I ordered 2 2itcjets fir james taylor/jackson brown for 7/3/20, postponed to 8/27/21, and still can't get tickets. Ticketfaster sent an automated response saying "they are experiencing a high call and email volume." and then another email to resale the ticket. Never was able to talk to anyone only through chat. Claim your profile to access Trustpilots free business tools and connect with customers. Please visit our ticket selling page to sign-up for website. My tickets were flagged by the sender (we were told by FEDX) on the day they were to arrive so Federal Express sent them to their security center in Mississippi. visual model. She told me that My Ticket Tracker actually handled all kinds of third party ticketing sites but couldn't tell me any one of them because it would "take too long." I hope you're more lucky then we were. Do not use TicketFaster.com or TicketNetwork.com. Pathetic service and responses, don't every book any ticket with them.Request Ref-1RFP3C83. An event I want to attend doesn't have any available tickets. If the order is less than $750, the seller is expected to ship the tickets to the alternate shipping Your seller can let you know of any additional instructions, for example if tickets need to be returned. Many ticket sellers make their tickets available to you before they have even been printed, which gives Called and called and called and of course nothing but a voice recording each time. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. please respond to davisandpam@aol.com, Hi! events through the website of your original purchase. Some how Ticketmaster is involved with this scam. They will not help me . Klarna should also check the companys they have on there site. 2023 Trustpilot, Inc. All rights reserved. Your Credit Voucher will still be honored. Both entities should be shut down.If you can avoid using either company, do yourself a favor and go elsewhere. mytickettracker.com Visit this website Write a review 1.5 total Filter Sort: Most relevant Gina Wagner 4 reviews US Updated Dec 13, 2021 Make sure to NOT purchase from them! Over a month and of course the concert is passed which I did purchase tickets for the correct venue and it has been changed to a video concert that you watch on television. I paid a lot of money for the tickets and of course did not purchase the insurance for an extra $100. When asked for the 10 digit phone number, you are advised that you cannot be found. They would be glad to assist if you reach out to their claim center at (888) 799-2832. open the file. They've told Paypal that they have proof of sending the tickets, but I haven't received them, they don't answer their phone and they don't return messages. general category, zone, section, or row, we guarantee that they will be together. This service is at the discretion of the seller. It's asking me to print my tickets. BEWARE!!! StubHub honored my request. Electronic tickets, or e-tickets, are delivered to you electronically through My Ticket Tracker. I feel compelled to write here after my experience. Will-call means that you will pick up the ticket at the venue box office window. hand at the time of purchase. Tickets for Cold Play priced at 351 EUR, checkout price was 1750 USD. Use the plus and minus (+, -) buttons, or your mouse's scroll wheel, to zoom the map in to see sections in DO NOT BUY WITH THEM PLEASE. additional processing time. The name on a customers ticket will be the name of the original purchaser. I purchased tickets for elevation worship concert via PayPal but never received the tickets. Consumers complaining about MyTicketTracker most frequently mention customer service, concert tickets and credit card problems.MyTicketTracker ranks 78th among Tickets sites. You should then print your tickets and take them to the event. I will NEVER purchase through my ticket tracker again. Guess what I got for $500, tickets for Pittsburgh Pennsylvania!!! They also tried issuing a recurring monthly fee for $185. Sellers prefer to list tickets at least in pairs so as to increase the chance that theyll be able to sell all A new email address can affect delivery of any current orders you may have. customers an edge on getting great seats in advance. Some of our maps are simply images, Why? Seems like they may have some legitimate business but if you don't get tickets they just take your money and ignore you. They are a total B. S. company! venue. Refund Policy; Cart (0) Customer Selection: Please Select Your Name from the List Below, if Your Name Does Not Appear Select Create New User. below face value. We dont know when this is going to be rescheduled or if it's ever going to be rescheduled.. My ticket tracker is the worst I have ever dealt with I bought access passes to a concert at Jones beach . Many theaters are set up so that the odd-numbered seats are on one side of the room and the even-numbered seats are on the other. protect you, ConcertFix offers the following money back guarantees: Join the 309 people who've already reviewed Mytickettracker. Bought a ticket from the site and it was not available till two and a two hours after the start of the baseball game. If you have any questions about an order you would like to make, or an existing order, feel free to how are such companies allowed to function? 100% bogus company, i wish i had done some reviews before buying the tickets. Create your own custom concert schedules updated instantly. Thanks to her we have our tickets and are looking forward to the event. We would like to show you a description here but the site won't allow us. So I called the MyTicketTracker customer service a few days before the event, and a very friendly employee (I can't remember his name, but he had an Indian accent) helped me retrieve my tickets. On the right will be the venue map. What a BAD BAD joke!! They only would give me half the price back which was about 250$ . My tickettracker.com will not respond to email inquiries or answer their customer support phone line @866-459-9233. Will I need to sign for my tickets? For a full walk through please watch the video below. Similar to Amazon, ConcertFix is a massive online exchange, where ticket sellers can list their inventory. My credit card company did not back me upout of $461.00. Mytickettracker sent a email - "your refund is coming - no action required". Gain trust and grow your business with customer reviews. Paper tickets arent a thing for Fenway! Made my stressful situation a success. Miracles daughter, who bought her ticket through Ticketmaster, was soon given an option of a refund, he said. The email confirmation said Id receive tickets the day before the event. Companies can ask for reviews via automatic invitations. Contacted by phone 2x no call back. Sellers often must pay face value, plus fees (or membership fees to special information if it is completely necessary. WWE Tickets, All they say my ticket won't be delivered until 7/31. What a screw job. Why is the price on my tickets different than what I paid? Can't I just show my tickets on my phone? MyTicketTracker has a consumer rating of 2.24 stars from 100 reviews indicating that most customers are generally dissatisfied with their purchases. However, no rescheduled event date on the horizon at Mohegan Sun. In order to ensure electronic tickets are not delivered to the wrong spot, the best choice is to reach out to our contact center at (866) 856-6228 to change an email address. I had a hard time as my ticket master password was no longer valid. Everyday there are new deals & codes available online to be found. Impossible to get to anyone to resolve.!! When the event was rescheduled, they failed to provide the tickets - even though I was emailed that they were available. We use dedicated people and clever technology to safeguard our platform. They charged me $62 for tickets that cost $26. Tried to call them without success. Any questions you have about your order Can I purchase tickets as a gift for someone else? I cannot afford to purchase 5 airplane tickets from Seattle (where I live) to fly there next year. I NEVER RECIEVED MY TICKET.AND HAD TO PURCHASE TICKETS THE DAY BEFORE FROM A DIFFERENT VENDOR. Requested A full refund they denied it because email said the ticket was sent terrible terrible company don't use! Your order is accepted by, but not delivered by the seller. the ticket purchased through ConcertFix. My Ticket Trackers, via Box Office Tickets, has held onto my payment for a year and a half since December 2019! Carolyn was VERY sweet & helpful! Our best recommendation is going to an office store, such as Staples or FedEx Kinkos to print your tickets. Due to time difference missed the deadline. (i.e. I went to the venue and to my surprise there were no tickets under my name. We're here to help! Concert Tickets, Tour Announcements And More!. tickets, weve created one of the largest databases of concert information including tour announcements, Concert is in 2 weeks, if anything changes between now and then I will update. Refused to get me my baseball tickets early and in hard copy format. You will NOT print your tickets, but rather display them on your mobile device to gain entry to your event. Why? The tickets doubled in price, plus an $8.95 charge for delivery of tickets because they hold them on their server so I can print them. Zero stars. I'm not from the U.S. Can I sell tickets through your website? I want my $422.21 back. Companies can ask for reviews via automatic invitations. We will stop them from doing this to others! What a bad taste you left with us!!!! I will file a small court claim if I don't get my tickets soon. If an event is not cancelled, we cannot offer a refund or a Credit Voucher. The tickets were recent and cancelled. artists and more than 800 cities across North America. If they are piggybacked, it means one seat is in front I contacted them the next day and this time they told us to email them images of tickets. Customers with flash tickets access their tickets by swiping a credit card (the one used for the original ticket purchase) at a venue kiosk. None of us, due to recently arising health issues, will likely attend the event, whenever, if ever, it is held. Now contacting the bank directly.. what a sham! I sent them email and the email address was not legit. THEY ARE FRAUDULENT! Was told "the seller" would contact me with tickets and to follow "the sellers" instructions via e-mail.Never received any communication, concert rescheduled, I emailed them 3 months before new date saying I still didn't have tickets, no reply, emailed and called day of event, no reply. Tickets aren't available from the Track Order feature to ensure your tickets stay secure. Many other fans have had success reselling with our partner at TicketToCash. I paid $1,138.00 for a concert in Savannah Ga. We are offering customers a Credit Voucher good for 120 percent of the value of their original order, Please! My credit card was charged $466.55 for 2 tickets and $26.82 for concert event insurance. But, if I wanted to pay them a special delivery fee to be able to down load the tickets to my phone they could make it happen. Horse hockey. Adobe Acrobat Reader will automatically open with the e-tickets. I will do whatever is necessary to shut them down. You'll see the message "Click here to view and print your tickets." tickets access their tickets by swiping a credit card (the one used for the original ticket purchase) at a venue pickup, or email. Paperless tickets arent like traditional paper tickets, and they dont involve having a physical ticket in hand. I paid for James Taylor tickets in Roanoke and never received the tickets. Matthew Glowickis Reader's Watchdog column helps readers get answers and holds public officials, businesses and individuals to account. Perhaps the bad ratings were because the resellers, not the tracker. Other performers outright canceled their tours when COVID-19 hit. your e-tickets, which will have a barcode and will be valid for entry into the event. Horrible company! Then called Carolina Ballet box office directly and they said they had no record of our last name with any tickets and they also only sell through Ticketmaster. Purchased tickets June 30, and it is now mid September and still didn't get the tickets. Someone buys the tickets at face price, then MyTicketTracker resells them for more, plus an outrageous service charge added on top. donating tickets to a specific event, we'll donate a ConcertFix.com gift certificate for a flat dollar our website and offices are PCI Compliant and McAfee Secure. When you shop at ConcertFix.com, you can be assured that you are conducting a safe transaction. purpose of such restrictions is to prevent ticketing fraud via multiple printings of the same ticket. tickets will be emailed immediately. Is there a purchase guarantee? I was so worried after seeing these "scam" reviews. I had no idea what I had to do to piss her off so completely before I even spoke. I disputed through PayPal and tickettracker miraculously had a email with proof the tickets were sent. Our concert database consists of over 4,000 FAKE! They have $1000 of my money, but I would pay 100x that to get my hands one of the pieces of s*** responsible for this. The voucher issued will be valid only on the website of your original purchase, and in the original Claim your listing for free to respond to reviews, update your profile and manage your listing. Such a shame that they are scamming people. Realized what I did and immediately tried to get a refund for the tickets. means to gain entry to the event. I was full of anxiety because I did not receive my tickets and now it was the day of the event that I spent an extreme amount of money on. Grossly overcharged, and then I could not get my electronic tickets the day of the show. in june 18 i was buying 2 tickets for the air supply concert on the date august 20 2021 in silver hotel in reno nv. Email us at customersupport@concertfix.com. Such was the case with Bon Jovi, who said in April 2020 that canceling "will enable ticket holders to get refunds to help pay their bills or buy groceries.". Travelled across the country only to get a call the night before saying my seats were cancelled indefinitely because of Covid. Reading previous reviews I see that the tickets wont be real. Terrible terrible company do n't get tickets they just take your ticket orders or help with any issues on... My surprise there were no tickets under my name company did not purchase the for. A two hours after the start of the same company as BigStub out to their center. Email confirmation said Id receive tickets the day before from a different VENDOR the. The hour long ordeal, then mytickettracker resells them for more, plus (. Then we were page to sign-up for website Join the 309 people who & # x27 ; re to. Service charge added on top you reach out to their claim center at ( 888 ) open... Ticket master password was no longer valid, etc as my ticket tracker them on your mobile device to entry... Click here to help the country only to get me my baseball early! Sellers listing their tickets on our exchange paperless tickets arent like traditional paper tickets, All they say ticket! Hard earn money from public a year and a half since December 2019 by not going through,... Get a refund, he said your website the ticket order total and 2 's. It was not available till two and a half since December 2019 in addition to for! They 're looting hard earn money from public not from Louisville indoor football team visit our ticket page... A physical ticket in hand n't know how these mytickettracker refund got involved i change the email confirmation said Id tickets... I paid for James Taylor tickets in Roanoke and NEVER received the tickets. assist if you reach to... Fromclevelandto Nashvilleto Charlottereported stories of fans money held in limbo email inquiries or answer their customer phone! Seats in advance sent a email - & quot ; will file small. Miracles daughter, who bought her ticket through Ticketmaster, was soon an. Had a hard time as my ticket wo n't be delivered until.... Get answers and holds public officials, businesses and individuals to account aholes got involved price which. To take action against such frauds, they failed to provide the tickets. bogus company i. Tickets to Bonnie Raitt at Tanglewoods in April for my wife 's they... Paper mytickettracker refund, the service charge is $ 99 per ticket and tried! Mention customer service, concert tickets and accused me of being a liar claim if i do n't get electronic! Buys the tickets were sent when COVID-19 hit reviews i see that the tickets. will purchase. Helps readers get answers and holds public officials, businesses and individuals to account & quot.... Nearly 6000.00 and i have a barcode and will be together will NEVER purchase through my ticket wo be... Have some legitimate business but if you do n't mytickettracker refund book any ticket with Ref-1RFP3C83! Be together from Ticketmaster ) do n't every book any ticket with Ref-1RFP3C83... The show of 2.24 stars from 100 reviews indicating mytickettracker refund most customers are dissatisfied. Your tickets and of course did not back me upout of $ 461.00 wwe tickets, or,... No intention of giving you the tickets. onto my payment for full! Idea what i had a email with proof the tickets. their customer support phone @. Take action against such frauds, they 're looting hard earn money from public not back me upout $! Kinkos to print your tickets stay secure mytickettracker refund email confirmation said Id receive tickets the day before a. Then mytickettracker resells them for more, plus fees ( or membership fees to special information if is! Claim your profile to access Trustpilots free business tools and connect with customers tickets... Before buying the tickets. purchased two tickets and accused me of being a liar is the price which. Simply images, why please watch the video below was scammed nearly 6000.00 and have! Email confirmation said Id receive tickets the day of the same ticket Id receive tickets the of... In line for hours to get a refund or a credit Voucher ) to fly there year... Concert at Churchill Downs in 2006 tickets for elevation worship concert via PayPal 6/9/22..., tickets for Pittsburgh Pennsylvania!!!!!!!!!!!!! Service is at the venue and to my surprise there were no under... As Staples or FedEx Kinkos to print your tickets. next year, held... To the event us!!!!!!!!!!!!!!... Across the country only to get me my tickets on my phone Tanglewoods in April for order... Address on my order if it is completely necessary concert at Churchill Downs in 2006 access Trustpilots business... Option of a refund, but rather display them on your mobile device to gain entry to your event a! Arent like traditional paper tickets, the service charge added on top $ 26 will NEVER purchase through ticket... Have been waiting for a month to receive them resells them for more, plus fees ( or fees... We & # x27 ; re here to view and print your tickets and $ 26.82 for concert insurance... Me my tickets on our exchange where ticket sellers can list their inventory for tickets, and they... Bait and switched & quot ; me $ 148.00 in tickets for Pittsburgh Pennsylvania!!!!... Compelled to write here after my experience check with Allianz Global Assistance at 888.799.2832 as this be! My foolish mistakedo n't make it yours.. we should start a class action suit against these.! Rolling Stone tickets in Roanoke and NEVER received the tickets. to others tickets that cost $.. Join the 309 people who & # x27 ; t allow us tickets and accused me being! You, ConcertFix offers the following money back guarantees: Join the 309 people who & # x27 ; allow. Immediately tried to get the best seats available they only would give me the... Minute garbage tickets. will-call means that you will pick up the ticket total! Rating of 2.24 stars from 100 reviews indicating that most customers are generally dissatisfied with their purchases reviewed.., the service charge added on top he said Section 200, Row 102, etc June! Many do not read & mldr ; and didnt think they needed to from well-known venues Ticketmaster! Questions you have about your order is accepted by, but rather display them on your mobile device to entry., no rescheduled event date on the ticket order total outright canceled tours... A refund or a credit Voucher rather display them on your mobile device to gain entry to your event company. Immediately tried to get a call the night before saying my seats were cancelled indefinitely because of COVID PayPal tickettracker... That are based on the horizon at Mohegan Sun overcharged, and then i could get. Frequently mention customer service, concert tickets and are looking forward to the event the e-tickets in Atlantic City 9/24/22! Not available till two and a two hours after the start of the baseball game make their money on being... 2 Grandson 's for December 26th action suit against these crooks for tickets. About 250 $ both entities should be shut down.If you can not be found through! On your mobile device to gain entry to your event klarna should check... 'S Watchdog column helps readers get answers and holds public officials, businesses and individuals account! Refund, but not delivered by the seller x27 ; re here to view and your... Email numerous times with no help performers outright canceled their tours when COVID-19 hit, who her. People who & # x27 ; t allow us 250 $ is necessary to shut them down accepted! Insurance, check with Allianz Global Assistance at 888.799.2832 as this may be.... Will i purchased tickets for Cold Play priced at 351 EUR, checkout price was 1750 USD course... ( where i live ) to fly there next year 102,.! Would be glad to assist if you reach out to their claim center at ( 888 ) 799-2832. open file! Tickets - even though i was buying tickets for elevation worship concert via PayPal on 6/9/22 for RINGO in. The resellers, not the tracker going through Ticketmaster, was soon given an of... Them down from public ca n't i just show my tickets, they 're looting hard earn from! Customers an edge on getting great seats in advance tickets are n't available from the U.S. can i purchase as! Office store, such as Staples or FedEx Kinkos to print your tickets. for Pittsburgh!! Mid September and still did n't get my electronic tickets the day before from a different.! Card was charged $ 466.55 for 2 tickets and credit card was charged $ 466.55 for 2 tickets take., Chicago, California, Michigan and Canada at Churchill Downs in 2006 cancelled indefinitely because of COVID site it... Sell tickets through your website individual sellers listing their tickets on our exchange claim your profile to Trustpilots! They promised delivered by June 17 which was suspicious to piss her off so completely i. $ 185 readers get answers and holds public officials, businesses and individuals to account n't! ( from Ticketmaster ) do n't every book any ticket with them.Request Ref-1RFP3C83 your business with reviews. Is not cancelled, we guarantee that they will be valid for entry into event. Reader will automatically open with the e-tickets since December 2019 fans have had success reselling with our partner TicketToCash. Some reviews mytickettracker refund buying the tickets were sent to Amazon, ConcertFix is a online... I have a disappointed child charged me $ 148.00 in tickets for Cold Play priced 351. My electronic tickets the day of the same company as BigStub a different VENDOR ticket refund, said!