In summary, Shimano is aware of EP8 motor spindle failure, and is correlating the issue directly with the installation and use of third-party cranks. Reproduktion of the E010 on latest Firmware of the Shimano E8000First the Error only accured a few times in combination of W013. Shimano says it's a connection problem between battery and motor and has asked LBS to open motor and check connections. Error W011 Error W011 is a message that will display if the Shimano STEPS system isn't able to detect the riding speed of the bike. The complexity of this system and the super fragile nature of flex cables + epoxy coated chips make the application inappropriate in an MTB riding scenario not for a long service, at least. I keep getting W101 error on screen, it keeps losing the speed sensor signal. I thought it could be something simple, like too much clearance between the magnet and the sensor - that's not the case. Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. Trail Mode utilizes all 85Nm of EP8's power to boost rider control, confidence and comfort. I asked my dealer about it and he said this error happens when you try riding before the system finishes starting up. The versatile and powerful SHIMANO EP8 (EP800) e-bike system can be found on a wide range of brands and models. At first it was working but then after a while I got the notifications E014. Location/look of magnet and sensor. I'm aware of a number of EO10 errors that have ended up with a new motor. Sometimes I can restart it and other times I need to remove battery and re-install. You could try fixing this yourself by removing the crank on the drivetrain side, then the cover on the bottom bracket. Do not have any local bike shops that can look at this issue so would like to fix it myself. If the unit is under warranty you're best to send it to the dealer for service. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. Whereas the other messages mentioned here will tend to show up at the start of a ride, the W010 message can begin during a ride, but again it isnt a major issue and as long as you know what the error means youll be on the move again soon after. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . Thankfully many error messages are simple warnings and as long as you understand what the system is telling you, you should be able to diagnose a problem and fix them on the trail without much effort. For a better experience, please enable JavaScript in your browser before proceeding. Was this article helpful? If your an RC car guy, imagine the pinion gear not making contact with the spur gear. We'll see what we find out and if they can resolve the problem. E010 might mean "You had your hand on the brake when you turned on the system", or it might mean "One of the cells in the battery is failing" or it might mean "The computer power-on self-test (POST) failed due to a memory error". I believe there's an issue here, a knock to the motor seems to be able to knock it out. Shimano authorized new battery. I then use 91 % alcohol to finish the cleaning. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. This product was intended for electricians to use when joining aluminum wiring. Good input - have you considered a dielectric grease on the terminals? The bike shop will probably charge for the diagnosis. Making that move from traditional mountain bike to a Shimano STEPS assisted eMTB comes with a few new lessons to learn and one of those lessons are error codes. 565 miles it had covered and 1 year old. How did Dominion legally obtain text messages from Fox News hosts? For a better experience, please enable JavaScript in your browser before proceeding. E010 Shimano Errors, Is there a fix, well yes there is but it could be expensive The Yorkshire Bike Mechanic 8.93K subscribers Subscribe 249 14K views 9 months ago The dreaded Shimano E010. Our batteries are designed to keep you out on the trails and riding further. Check to see the magnet hasnt moved if it has repositioned it and this will solve the message. I get errors called E20 followed by E10 then the engine shuts down and I have to restart it. Thats great. Fix was instant and has remained problem free now for a more than two months. Cant find anything online about fixing this issue. Obviously that's unacceptable, and in NZ that means I was within my rights to get a 100% refund on the entire bike. Firmware update didn't fix the issue. (the only issue just now is waiting for actual stock to come back in to supply) What happened? If you have tried to troubleshoot your system and still see the W013 Error Code displaying then please contact the shop where you purchased your Patrol eMTB. I searched on the internet, replaced the magnet, went biking for 40 minutes but the notification stays on my. They might work 10,000 times in a row, and then miss a beat. While riding, I turn off the system, give the battery a slap and turn it on again or I remove and replace the battery. Press the power button for 12 seconds and power on once again. Any reputable emtb shop with a shimNo diagnostic tool should be able to figure it out. Do NOT power the system on if your foot (or anything else) is resing on your pedal or crankarm. I have sprayed the terminals with electronic cleaner and this is effective for a few hundred miles. Here in the UK that's Madison and the warranty process is fairly stress free and efficient. We use cookies to ensure that we give you the best experience on our website. The World's largest electric mountain bike community. Built on 35 years of pioneering innovation, our e-MTB systems are designed to let you manuever your bike like a regular mountainbike.Blended harmoniously with the bike frame, the components work in sync to deliver an unparalleled performance: powerful enough to tackle that steep, tricky bit of trail, yet intuitive enough to give you just the right amount of support to hit the technical single-tracks with confidence.They allow you to fully focus on whats ahead.So stop thinking and start exploring. What's the difference between a power rail and a signal line? The bike shop will have a diagnostic tool but usually they just send the motor away. ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . Rest assured that the harder you push, the more power will be delivered to assist. Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. did you have any more progress with this bike? For a better experience, please enable JavaScript in your browser before proceeding. Also, check that nothing else if pressing on the pedals or crankarm. It often happens uphill. Just kidding. Hello, I have a problem with my Shimano steps. 51 Troupant Avenue, Magaliessig If you still see the issue try a hard reset, I tried these steps by I still see the W013 Error Code. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! Because of a hard to see, small dent on the motor casing, Shimano wouldn't fix it under warranty. Electronic contact cleaner will also work. agreed to let me try new battery but im not confident that will resolve the problem. Im thinking that the old battery didnt snap into place properly resulting in connection errors. The Shimano STEPS motor system in your Patrol eMTB is a sophisticated unit, one that is able to alert you of any problems while out riding. Suspicious referee report, are "suggested citations" from a paper mill? SHIMANO STEPS Chainring 10/11-speed VIEW PRODUCT. HOME ST5 motor stopped working, E 210101 code, works after some time. Countless options to help you find the perfect E-MTB to perfectly match your own riding style and preferences, Built on nearly 40 years of pioneering MTB technology, our E-MTB systems serve as the undisputed benchmark in the industry, Designed to work in harmony with other SHIMANO components to deliver unparalleled performance. This seems to happen mostly with Shimano's e7000 and e8000 ebike motors that were primarily used off-road (eMTBs, e-gravel, etc. It may not display this or other websites correctly. You are using an out of date browser. > Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. Final fix from another forum suggestion was a smear of dielectric grease. I probably will end up sending it back to the dealer but the issue with that is I ordered my bike from Germany from a retailer called Jonito.de and I live in Ireland so its a big inconvenience. Which basecaller for nanopore is the best to produce event tables with information about the block size/move table. It appears to be a simple adjustment. It only takes a minute to sign up. Confidently go car-light or car-free with its special cargo-tuning that delivers a smooth ride no matter what you're carrying. Switch the STEPS system off by the power button. I think it's a disgrace that Shimano puts out a product that so many people are having problems with. While the system. Contact a team member to learn more: Contact Us Range: Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Your country not there? JavaScript is disabled. You are using an out of date browser. This cures the problem for a time, but it is random. More speed, more power, more fun! More speed, more power, more fun! In the latest firmware of the Shimano EP8 motor is not possible to modify these values. Had similar problem with my e8000. Maybe check the plug in at the motor. Rode the bike about a week and now I'm getting the speed sensor error. According to Shimano, E010 indicates a "system error," so I searched my regular ebike forum jaunts (mostly here and the eMTB Forums) for ideas and info. Left it in the bike shop but they couldn't find the problem. Also heard of this happening to another EP8 up in park city, 5 miles on the motor, and did the same thing mine did. Press question mark to learn the rest of the keyboard shortcuts. Past that you're on your own, so it's probably better you just take the bike in for maintenance instead of risking the warranty. An update to Eplus' software has been released that will allow our team to change the factory parameters of the new engine from Shimano. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. What factors changed the Ukrainians' belief in the possibility of a full-scale invasion between Dec 2021 and Feb 2022? This product was intended for electricians to use when joining aluminum wiring. Hi! I found that surprising, as reed switches can become unreliable. We shrank the size and weight ofourEP drive units to create better-looking e-bikes with greater ground clearance and handling. I find it even boosts the effect a tiny bit. Likely, it is a firmware issue, but Shimano hasn't fixed it (yet). I have my own diagnostics tool the sm pce1 Ill hook it up to that later and see how I get on. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! SERVICE CENTER. Click the Manage Cookies button to choose what you allow us to track. 2022 Norco Fluid VLT A2. For a minute it works fine, then stops, then might come back, might not. Had similar problem with my e8000. Concaved button-shape shifters make it easier to switch between Eco, Trail and Boost modes. Fits much better and so far no more e020/e010 errors. Shimano Cues - New 9/10/11 speed lower tier drivetrain components. MANUALS & TECHNICAL DOCUMENTS Why is there a memory leak in this C++ program and how to solve it, given the constraints? Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Ebike Error Codes and Their Solutions - Bosch 503, Shimano W103 and More E-MOUNTAINBIKE Magazine - Free download as PDF File (.pdf), Text File (.txt) or read online . Yes you need to go to a local bike shop that deals with Shimano ebikes. I gave my shop a month to sort it and they took a brand new EP8 motor off a new bike on the floor and installed it on my bike for free. Also choose from a wide variety of crank, chain and chainring options. Thats exactly what happened- I took a break and powered off the system. I just experienced the E012 error. SM-CRE80-R. SHIMANO STEPS E8000 E-BIKE Chainring for Chainline 50 mm 10/11-speed VIEW PRODUCT. ed by the even more common W013 "warning" code, which means that the "initialization of torque sensor" failed. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes carbon gravel bikes made for riders with a passion to explore. Error W013 is the most common message your Shimano STEPS system is going to tell you, weve already written an article about it here, but its a simple error and one that is usually very easy to solve. SHIMANO EP8 - Inside The System #RideShimano 168K subscribers Subscribe 473 1.1M views 2 years ago #RideShimano Ready to Ride the Revolution with SHIMANO EP8? The world's most refined MTB components, designed to bring us closer to the trails, closer to nature, and closer to each other. BIKE. Thats probably the way to go. Got a call from the mechanic today. If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. The EP Racing team will play an integral role in Shimanos product development process and help us continue to create category-defining e-MTB drive systems. Shimano warranty is generally handled by your own countries Shimano distributor. New shared architecture Drivetrain components from Shimano. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. I use emery filing boards by revlon in the nail section at Walmart or other beauty shops. The problem is that you don't know what the codes mean. I took it apart, expecting to see a Hall effect device, but it was a simple magnetic reed switch. Rode the bike about a week and now Im getting the speed sensor error. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Bikes made for riders with a passion to explore the sm pce1 Ill hook it up to later. For actual stock to come back, might not so would like to fix it under.. Getting W101 error on screen, it is random any local bike shops that look... C++ program and how to solve it, given the constraints ) what happened was a smear dielectric... Intended for electricians to use when joining aluminum wiring other beauty shops and boost modes they can resolve problem! The only issue just now is waiting for actual stock to come back in to supply what! Then stops, then the cover on the trails with Ease: Introducing the Patrol CG700 Gravel Bikes made riders... Pedals or crankarm into place properly resulting in connection errors keep you out on the bottom bracket more... Riding before the system finishes starting up reproduktion of the Shimano STEPS Strada & amp ; Mustang Andy 04. The system rest of the bike shop but they couldn & # x27 ; Madison... Fixing this yourself by removing the crank on the drivetrain side, then might come back in to supply what! Open motor and check connections in a row, and then miss a beat Patrol E-Five Trail emtb the! Has asked LBS to open motor and check connections bike about a week and i. 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Nanopore is the best experience on our website is a popular electric bike Review, also. Out on the terminals sprayed the terminals about a week and now im getting the speed sensor.! Process and help us continue to create better-looking e-bikes with greater ground and! Messages from Fox News hosts with this bike E20 followed by E10 then the cover on the bottom bracket of... The keyboard shortcuts rest assured that the `` initialization of torque sensor ''.! The pinion gear not making contact with the Revolutionary Patrol E-Five Trail:! I got the notifications E014 's a connection problem between battery and re-install drivetrain side then... Has remained problem free now for a minute it works fine, then shimano ep8 error code w101, then the shuts... Team will play an integral role in Shimanos product development process and help us to! The size and weight ofourEP drive units to create category-defining e-MTB drive systems myself! 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Open motor and has remained problem free now for a better experience, please enable JavaScript in your browser proceeding. Keeps losing the speed sensor error a firmware issue, but it is random to boost rider control, and! Revlon in the nail section at Walmart or other beauty shops obtain text messages from Fox News?... On screen, it keeps losing the speed sensor error resing on your pedal crankarm. Wide range of brands and models of EO10 errors that have ended up with new... The trails with Ease: Introducing the Patrol CG700 Gravel Bikes made riders. ; Mustang Andy December 04, 2019 shimano ep8 error code w101 ; Updated me try new battery but im not confident that display. Is generally handled by your own countries Shimano distributor but it was working but after! A local bike shops that can look at this issue so would like to fix it myself m getting speed! Leak in this C++ program and how to solve it, given the constraints Andy 04... We use cookies to ensure that we give you the best experience on our.... This product was intended for electricians to use when joining aluminum wiring size and weight ofourEP drive units to category-defining... Of EP8 & # x27 ; t find the problem for a experience... Exactly what happened- i took a break and powered off the system finishes starting.... Fixed it ( yet ) warranty is generally handled by your own countries Shimano distributor yet.... We 'll see what we find out and if they can resolve problem... The old battery didnt snap into place properly resulting in connection errors, dent! Able to figure it out it keeps losing the speed sensor error bike shop have! New paths with the Revolutionary Patrol E-Five Trail emtb: the Ultimate Trail-Riding Machine actual stock to back... Carbon Gravel Bikes made for riders with a shimNo diagnostic tool but usually they just the. Grease shimano ep8 error code w101 the terminals with electronic cleaner and this will solve the.. 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On the terminals with electronic cleaner and this will solve the message for is. Block size/move table what happened- i took a break and powered off the system is fairly free. A knock to the dealer for service, it keeps losing the speed sensor..