Thank you FairShake for representing the little people screwed over by corporations. Save your time and money. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. July 6th we called and they said the house did not have service to it so they were sending a technician out to run the lines to the house. Reach out to customer service if that doesnt work. All services not available in all areas. Build with reliable, comprehensive data for over 200 countries and territories. Guess what the charge is still there! Like most people I work from home and this is completely unacceptable. Get directions. SuddenLink high-speed internet is powered through a fiber optics network. And because there are no contracts, you dont have to worry about paying an early termination fee. Worst customer experience in my life of 68 years. Any unopened Apple TV can be returned to a Suddenlink store within 14 days of the purchase date. User reports indicate no current problems at Suddenlink. Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. All internet providers, Suddenlink included, make it very easy for you to get internet where you live by providing you the equipment for a rental fee each month of your contract. Please note that any changes will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers. Filters. But when I go find out what ports are they are, the level one and two techs have no idea what I am talking about. Return to Nav. But a couple months later I realized that the charge was still there. To return your equipment, print a prepaid shipping label on the FedEx website, attach the label to a box with your equipment, and drop it off at a FedEx location. Originally I would have given them a chance a year later, but their mishandling of these phone calls of over an hour to fix a blatant fraudulent active account and charges ruin their chance to have business from neither me nor anyone. We are here to help and would be glad to further address this. Listen to mine, customer service is pessimal. All prices subject to change at any time. With the $10 per month rental fee, you reach the break-even point having paid for the products at. So I am wondering what would be the reason of giving them out. We do not present information about every offer available. She put me on hold and I got another person and again she offered a lower price and politely said, "No, thank you." The lack of a contract makes it much easier to cancel your service than with many other major internet . The return took placed at the local store and again I was assured that I did not owe anything at that time and would be charge for just the days the equipment was used after the billing cycle ended. Optimum doesnt currently allow customers to cancel their service online. Nothing, I call the number and the person in question starts with the same "our policy states" and me with the same responses, "Why didn't anyone say that to me when I called way in advance to find out exactly what was I supposed to do in order to avoid this mess?". Hey, Tetiana! 2023 FairShake. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). Copyright 2022 Consumers Unified LLC. The suddenlink stores locations can help with all your needs. Our Locations Confidence in Every Connection. s u d d e n L i n k-New Customer Activations, s u d d e n L i n k-Residential New Sales, s u d d e n L i n k-New Service Activations, Electronic Equipment & Supplies-Wholesale & Manufacturers, Satellite Equipment & Systems-Repair & Service. First, we provide paid placements to advertisers to present their offers. Accept Appointments. With satellite imagery and street view, you can revisit old places or explore places you've never dreamed of. If you rent, you pay more over time, but the monthly costs are low. Should I rent a wireless router, modem, or gateway from Suddenlink or buy it myself? Advertising. Suddenlink is available in: Suddenlink internet plans start at $35 a month and have no annual contracts. Because the just take a payment for a month of no use! Routers typically install these updates automatically, and IT support from your internet provider can do it on your behalf. Optimum Store Locator. Would you like to pay the amount today," and responded no and asked for customer service again and the reply was, "I cannot complete your requests." SuddenLink appears to offer better introductory pricing than many of its competitors. If you spring for the Premier TV package, you'll get HBO Max included, just like Suddenlink's competitor AT&T TV offers.. Suddenlink ranked about average in our TV customer satisfaction survey.Suddenlink customers liked the DVR and user experience, but we aren't big fans of Suddenlink's TV equipment. You can always try to reach out to customer service if youre interested in making the change and see if they cant provide you with a more definitive answer as to whether the particular products you are considering are compatible. Similar to Mediacoms Xtream, SuddenLink charges $15 each time customers exceed 50 GB of data. Attach the prepaid shipping label to the return kit. Do I need a router? Allconnects online comparison tool makes it easy to shop for the best internet plans and best television plans and find the best one for you. Phone number to dial 877-694-9474. Wouldn't let me talk to a manager. Don't deal with them if you can avoid it. Google Maps is a web mapping service developed by Google. Press 1, 2 or 3. July 9th a technician showed up and said he couldn't run the line because I needed to trim a tree on someone else's property near the telephone pole. 40 reviews of Optimum Kingman "I see it is not possible to rate "0" stars, if so I would. Just sayin no need to be all up in arms and sue a company over your own responsibilities? Phone call from Suddenlink said I need a label to return equipment. If you choose to buy one yourself, you will need both or similarly a combination. Suddenlink offers fast internet speeds, voice-controlled TV options, optional apps and reliable customer service. Choosing it was an obvious choice., See 'Perspective' the internal environment of the stores. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. Please don't hesitate to reach out to us directly at BrandReviews@alticeusa.com and include your full address or account number so we can take a closer look from our end. Line ID: @151cbmzs. Allconnect is an independent, advertising-supported publisher and comparison service. Choose a FedEx Office location for AT&T Returns Step 1: Choose a nearby FedEx Office . Because Optimum doesnt require contracts, they also dont charge an early termination fee. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! Not only did they not credit the fraudulent charges, they added the $70.41 credit that went back to my credit card to the current months charge, and other HBO charges. Thanks! Why should you choose Allconnect? The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. Find a nearest suddenlink store near you today. Single frame size: about 4545 cm, you can make the pattern you want. There are also steps you have to follow for returning the equipment that Suddenlink sent to you (so you dont still get charged to rent it). We regularly update the site in an effort to keep this information up-to-date and accurate at all times. I had to call back to the billing and wasted another half hour to get a supervisor to credit the charges, then another 20 min back to retention to cancel the services. What is the typical cost to rent a router/modem from Suddenlink? You can say "New customer" or press pound. May or may not be available based on service address. However, in the past, some plan rates skyrocketed to nearly double the price after the first year. If you cancel your Suddenlink internet service, you must return your equipment or pay for it. Terms and conditions and restrictions apply. $74.99 a month. It offers 99% nationwide coverage, and you can cancel at any time. into your contract. Use the materials that came in the new equipment's box to pack up your equipment. We appreciate you leaving a review. The device must be unopened and in the condition in which you received it. See reviews, photos, directions, phone numbers and more for Suddenlink locations in Forney, TX. You can use the Suddenlink location finder and visit a store in your area to return the items in person. Deliver great customer experiences with accurate wait times and routes that are optimized based on real-time traffic conditions. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. How to return your Suddenlink equipment. Get buying tips about Internet Service Providers delivered to your inbox. 36, Lane 200, Yongji Road, Xinyi District, Taipei City. 2.5 months later, Suddenlink charged my credit card for $70.41. The teacher will demonstrate, explain and guide step by step, You can make your own baby hairy kids or various patterns by yourself, If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly, The finished product of this class: carpet x1, Single frame size: about 4545 cm, you can make the pattern you want, Double frame size: about 6060 cm, you can make the pattern you want, In order to ensure that all participating students can bring home the complete work, please refer to the above "How to choose the picture file?" Take your complaint beyond customer service and get a real resolution. Prepare your shipment. Public, please do not use Suddenlink. If you dont want to pay this fee you always have the option of buying equipment on your own and using that with your service. ComplaintsBoard.com is a leading complaint resolution website on the Internet. If you do this, you can make sure you are . Hello, Allen! *Professional teaching materials and equipment will be provided on site, even those with zero knowledge can participate! Wi-Fi 6E: What is it and how can it help you? I would not recommend anyone using Suddenlink. First, make sure Optimum service is available in your new area. I started using suddenlink about two years ago. You also have the option of having all shipping and/or packing charges billed to them . 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