Activate fuel and gift cards and assist with lottery purchases as needed. Explore the positions and descriptions listed below. Customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Maintain proper cash levels in register drawer and change machines. Posted: November 10, 2021. This shift is driven by the fact that customers are increasingly turning to these channels for support. attitude. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. Know Your Worth. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,417 per year. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Stop fuel pumps if necessary. Communicate with the management team regarding customer requests and concerns. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Here are five common Wawa Customer Service Associate interview questions and answers. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. Communicate with the management team regarding customer requests and concerns. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). Job Title: Customer Service Associate. Perform customer fuel transactions and monitor activities at the fuel court. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. If there is any contamination, carefully clean these areas. Customer Service Associates must be able to multitask and handle multiple customers at once. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. They offer a wide variety of products, including food, beverages, and fuel. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Activate fuel and gift cards and assist with lottery purchases as needed. View similar Customer Service / Guest Services jobs below. Institute for Human Resource Professionals (IHRP). This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Job Description. Find the best jobs in the US, apply in 1 click and get a job today! Job Description. Complete other tasks as assigned by store management. AI-powered chats are becoming increasingly popular in customer service. Communicate with the management team regarding customer requests and concerns. Follow proper coding procedures. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Come to us in your pursuit of success. Select Accept to consent or Reject to decline non-essential cookies for this use. Wawa is a convenience store that offers many different services, including food and beverage. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. STR00583 - Mechanicsville, MD 20659. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. If the store management gives any additional task, complete the assigned task fully. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. I set an alarm on my phone so it wouldnt happen again.. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. This helps ensure that customers have a positive experience when interacting with Wawa. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Communicate with the management team regarding request and concerns.3. The 5 As: Apologize, Acknowledge, Appreciate, Act, Audit. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Follow proper coding procedures. Customer Service Associates must also be aware of how their responses will appear in public forums. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. STR05365 - Loxahatchee, FL 33470. Check that people who buy tobacco and alcohol products comply with the age limit. Pull expired items, document and discard. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Greet and provide an enjoyable shopping experience for all customers. 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Maintain proper cash levels in register drawer and change machines. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. www.wawa.com/careers #jointheflock #internships2023. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. 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