It is the perfect way to give a gift when you dont know what to buy! The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later, at which time we shall send you an e-mail confirming that the contract has been concluded ('Dispatch Confirmation'). Are my personal details safe if I create an account? Prizes Involving Travel: (a) Travel arrangements are the responsibility of prize winners unless otherwise stated; (b) we reserve the right to require written permission from the parent or guardian of any winner who is under the age of 16 and to require such a winner to choose as a companion someone 18 or over. We reserve the right at our absolute discretion not to renew your subscription at any time without giving any reasons for our decision. change of legal owner in relation to databases in which you are included. For each competition, only one prize will be awarded per entrant / email address. Subsequent payments will be determined by the dispatch date of the previous subscription order. What is the biological value of your Whey Proteins? We offer free returns on all clothing products and provide a self-serve option so that you can process your return quickly and easily. You can also buy other products at the same time as placing your order for Gift Voucher(s). As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. This can take 3-5 working days from the date we receive the return. Impact Whey Protein. I have forgotten my password. We'll Do The Rest. Your dispatch confirmation email will list the items that have been sent. MARCH KICK-OFF SALE!40% OFF SITEWIDEUSE CODE: SAVE40. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You will need to tell us exactly what the fault is and as soon as possible after discovering the fault and we will advise what to do next. All other terms and conditions apply. If you are not satisfied with the way in which we have handled the return, replacement or repair of any item, we apologise. If you wish to cancel a contract pursuant to this clause, then please see our Returns Policy for further details of how. All successful returns will be credited to the original payment method. The pending transaction is telling you that the payment is authorized to be taken. Alternatively, you can cancel with immediate effect by contacting the Customer Services team. 2. Well also send you an email as soon as its on the way! Once you've placed your order we cannot make any changes to it. No cash alternative is available. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. There is a possibility we may contact you to make additional security checks and we ask for your co- operation to enable us to complete them. What happens if I want to return my order? Try it now in Cookies and Cream or in our newest flavor, Chocolate Brownie! Where prizes are to be provided by a third party then the winner will be required to complete all appropriate or applicable booking or other formalities direct with such providers. (a) Subject to clause 14(b), if we fail to comply with these Terms, we shall only be liable to you for losses that you suffer as a result of our failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure. Phone: 0845 094 9889. : February 16. For example, if previous order was dispatched on 1st September 2020 and the subscription is set to a 2-month frequency, the next billing date will be 1st November 2020. d. You can cancel your subscription at any time by raising a request via your My Account page. You can email it to family and friends, or print it out to give to them personally. Are my personal details safe if I create an account? Myprotein actively sources GMO free products and raw materials. In the event that the payment If you are the recipient of a Myprotein Gift Voucher please ask the purchaser if they still have details of your Voucher Code. Payment can be made by any major credit or debit card or via your PayPal account. All entrants are to be aged 18 or over unless any other age restriction is specified or implied. What do I do if I have ordered the wrong item? Follow the simple steps below in how to return your unwanted clothing: Proceed through the portal and youll be given the option to choose a carrier to fulfil your return. MYPROTEIN | Sports Nutrition & Clothing | Sports Supplements. To apply your Gift Voucher, enter the electronic voucher code you received in the Discount Code box and click the Add button. You'll need to click on the item and choose the cancel option. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998. This can take 3-5 working days from the date we receive the return. Feel free to write to us at the office address above, but please note that this is not the address to return items to. Subscribe my channel for more videos like this..Keep supporting. Then proceed to the Checkout as normal. This code gives customers 60% off at Myprotein UK. Myprotein Creatine Monohydrate Powder. When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. What type of fish are our omega soft gels sourced from? Images that support the fault, if applicable. No matches were found. For orders placed via Multibanco we are unable to automatically refund back to you, so we can provide you with a refund we will require you to contact our Customer Service team who will discuss and arrange for the funds to be returned to you. Earn $25 today by referring a friend. Exclusive FREE Express Shipping on your first order, Support Black History Month | Donate Here. The credit is not redeemable for cash. Just click on 'My Account' on the top right of our website and follow the prompts. to reattempt to process payment within 48 hours. See our Returns Policy to help you get the order back to us instead. The Promoter reserves the right to disqualify without notice any entries that it believes are fraudulent. g. Subscribe and save discounts may be available. and, in specific circumstances, to transfer your personal data to another Your goods will be cleared for customs purposes in one of the following clearance countries: 2. This current time I accidentally placed a wrong order and tried to cancel immediately, however it was declined for some reason, then . However, we have collected these amounts from you as part of your purchase, and by agreeing to these terms, you hereby authorise us to appoint our designated carrier(s) to carry out any required customs formalities on your behalf, including payment of any duties, tariffs, or taxes to the appropriate customs authority. It is your responsibility to check for such changes. Competition prizes/tickets may be restricted to certain times of the year and unless otherwise stated all prizes must be taken within six months of the date of the competition draw. Names of winners will be available on request. You have the right to object to your This will then apply the voucher to your order. Consumers complaining about My Protein most frequently mention customer service problems.My Protein ranks 340th among Vitamins & Supplements sites. exercise your rights in accordance with applicable law. How to Cancel Myprotein Subscription on iPhone or iPad: Open Settings ~Your name~ and click "Subscriptions". 4 installments of $9.99 with zip Learn more about quadpay Learn more. Who WAS the controller? Entrants should, if under 18, obtain permission in advance from their parent or guardian. If you believe that the item is faulty, please contact us. What should I do? You are also entitled to contact your local supervisory authority for data Our Delivery Information page can give you more information and timescales. For products such as Impact Whey Protein, the full amino acid profile can be viewed following the dedicated link on the product page located under the product image on the left. Myprotein is a well known online supplement store in the UK offering a full range of high quality sports nutrition and protein supplements, also includes high quality whey protein, sports supplements and bodybuilding supplements which are all manufactured and delivered by us. We reserve the right to change this Returns Policy at any time. Please refine your search. Social Media Content Use Terms and Conditions. please ensure that any security seals or tags are still intact. We'll Do The Rest Once received, we'll refund the amount for the returned goods and send you a notification via email. Conversely, Impact Whey Isolate contains greater protein and less fat. We'll send you an email within an hour to let you know if the cancellation worked. We will submit periodic charges (every month, 2 months, 3 months or 4 months, as selected by you) without further authorization from you, until you opt out of auto-renewal on your My Account page by using the Cancel Subscription button. The discount on your initial order may be different from the discount on recurring orders. Whatever your goals, we're here to support you and help Fuel Your Ambition. Promoter: The Hut.com Limited a company registered in England and Wales (company number 05016010) whose registered office is at 5th Floor, Voyager House Chicago Avenue, Manchester Airport, Manchester, England, M90 3DQ. We understand how frustrating this can be and want to resolve this as quickly as possible for you. Find the products you want and add them to the cart. You can select your preferred payment method at checkout. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. legitimate grounds to continue to process your personal data; and where our Before re-entering any card details you'll need to make sure that the expiry date and billing address are correct. For orders placed via Multibanco we are unable to automatically refund back to you, so we can provide you with a refund we will require you to contact our Customer Service team who will discuss and arrange for the funds to be returned to you. If the missing item is not on there then you'll need to allow longer for it to be delivered. Proceed through the portal and you'll be given the option to choose a carrier to fulfil your return. You cannot use your Gift Voucher in conjunction with any other discount code. No price match requests will be honoured retrospectively, We reserve the right to exclude 'special offers', We can only price beat single products and not a combination of products, The company must have been trading for at least 6 months and able to take online payments otherwise it will be left to our discretion. We take pride in all our products. At Myprotein, our aim is to fuel the ambitions of people across the world making the best in sports nutrition available to everyone, whatever their goal. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate. some instances, the controller may have been a specific entity within THG. * kg (salted caramel flavor) from my protein official website on **/**/****.order number *****.order has been placed by making online payment. To receive a refund or a replacement, you must inform us that you have not received your item within 21 days from the day on which you received an email from us confirming that the item had been dispatched. 4. It has not been transferred outside the THG group. personal data, including the right to access and correct your personal data, ". controller are the newly incorporated legal entity: This is due to Once you have selected your products, please refer to the checkout for delivery timescales specific to your shipping address. Use the tab key or shift plus tab keys to move between the menu items. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. Select A Topic My Account Delivery Returns and Refunds Website Product Advice Update to privacy policy My Account How do I register? . If not, please ask the purchaser to contact us via marketing@myprotein.com so that the Gift Voucher can be reissued. Your account will show any previous orders youve placed. 35% Off Proteins . Please be aware, Now and again there can be an unexpected delay, if so we'll get in touch to let you know. This information is product sensitive and will vary on a case by case. Any item bought from October 18th 2022 can be returned up until January 15th 2023. 2. 50. It's easy to make changes to your details, whether it's your payment information, password or address book. Sign Up Facebook; Twitter; YouTube; Instagram; Tiktok; Help and Information We also recommend checking funds in the account. Myprotein's return policy states that the customer has 14 days to cancel their order which starts on the day that the item has been received. We're sorry to hear that, sometimes things can go wrong but don't worry as we can help. i. 10% 15%. Discount percentage decreases periodically over time, as stated. Any credit will be valid for 6 months from the date of issue. Please send us a message through your account. internal re-organisation. France (for addresses in France, Austria, Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Italy, Latvia, Lithuania, Portugal, Romania, Slovakia, and Slovenia), 6. Discount given when offer requirements are met. I opted out of (marketing emails), so why did you send me this email? Shopping. Gift Vouchers can be used to purchase any product on www.myprotein.com. We send you an email as soon as your order is on the way, so that you can find out when it will arrive. How long will it take for my order to be delivered? For the avoidance of doubt, the original gift voucher will be void if we issue a replacement. b. We apologise if you have received the wrong item by mistake. Please double check the email you have entered! pace at which THG has grown and advanced over the years and the successes weve These clearance countries are subject to change without notice being provided to you. Must be like-for-like (size, flavour and quality). If the winner of the a competition is unable to take up a prize for any reason or if the winner cannot be notified after reasonable efforts having been made then we may dispose of the prize as we think fit without any liability to the winner for having done so. Special offers will not apply on top of any subscribe and save discount, except where it is relates to meeting a spend threshold. Please refer to our Terms and Conditions page. b. . We will not refund postage for items found to be in good working order. Maximum discount can vary depending on promotion but will be stated if different. Any such additional charges must be borne by you (if your delivery address is inside the European Union (EU) see Customs clearance responsibilities for EU delivery addresses) You should note that customs policies and practices vary widely from country to country. address you have provided to us. received was not a marketing email. - REFUND AMOUNT NOT RECEIVED AFTER CANCELLATION OF ORDER Closed Arjun avi filed this complaint against Myprotein on Jul 26, 2020. 8. arrow_forward. Gift Vouchers cannot be returned or refunded, except in accordance with your statutory rights. Owner in relation to databases in which you are included a wrong order and to. Can email it to be delivered Isolate contains greater Protein and less fat you consent to such and... And quality ) aged 18 or over unless any other age restriction is specified or.... 'Re sorry to hear that, sometimes things can go wrong but do n't worry as we can use. 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