Recruiter call I am excited to see what Stripe will continue to develop with Apple Pay this year. Keep your answer concise and confident. What is you dream or ideal data source? I'm not sure if I have been able to portray myself 100% accurately in this interview and would like to clarify (XYZ) topic that we discussed earlier. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. Heterogenous perspectives. 2. Remind the interviewer of all the skills and technical expertise you bring to the table. Not PM tho. Whenever I begin a new project, I find it most useful to draw on my past experiences and dive right into the work. Interview questions and answer examples and any other content may be used else where on the site. What was the end result? 9 Stripe Program Manager interview questions and 7 interview reviews. Also, this will be a good increase from my current compensation in line with the opportunities I am seeing in the industry for my experience.". Going for my on-site with Stripe this Friday for a Non-Tech Program Management role, any insights on compensation? 2. There is no right or wrong answer to this question so long as you justify why you've chosen the products and services you did. ", "I have used a large number of a direct messaging system that includes Skype, Zoom, Slack, Google Chat & Hipchat.". Stripe Technical Program Manager(TPM) salary. Stripe has a high-profile reputation to maintain in Silicon Valley (and around the world) and wants to ensure that its employees will help the company grow. Average Stripe Program Manager yearly pay in the United States is approximately $148,768, which is 89% above the national average. This question may seem like splitting hairs, but it's important to understand the nuance between these two terms. 8 min read 12 Jan, 2022 the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? Reflect on the problem-solving and critical-thinking skills you hold that allowed you to successfully complete what needed to get done. The interview process for the Stripe Technical Program Manager role consists of 3 stages as under: It's an exploratory telephonic interview wherein the interviewer will be looking to assess your cultural and experiential fit for the role at the company. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Stripe is a financial infrastructure platform for businesses. This is a great example! I have a keen interest in both areas. I interviewed at Stripe (Dublin, Dublin) in May 2022. Speak positively about Stripe's offerings and recent achievements, and demonstrate full engagement with its mission. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. Signing a non-disclosure agreement is quite common in the software and technology industry. How did you go about it? Experience leading initiatives with a global footprint having built APIs, products, and complex systems/infrastructure at scale. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment interview ! As a sales professional, I work with all kinds of partners and don't like to limit my thinking to just one type of customer.". And finally, once we had successfully completed the project I brought up the major issues with my manager and let him know where we would need support going forward with projects like these so that we wouldn't have to deal with a scarcity of resources in the future. The candidate experience with the recruiter was exceptional. 7+ years of software engineering, systems engineering or technical product/program management experience. - How do you handle XFN communication? This helped me make significant progress in 3 weeks. It's important to offer both; however, a member of the support team will likely be better trained with special technical skills. ", "I have recently learned to swim. technical program managers who focus on driving compliance within Stripe against industry/regulatory standards and helping us achieve compliance against them. Go to company page This change would have been significant mid-project. Got an interview coming. Each of these interviews lasts between 45 minutes and an hour. I offer clean and consistent work that will make it easy to continue collaborative client partnerships. Given the rapid expansion of companies in the digital space, it has become imperative for companies, especially ones with a large digital footprint, to hire TPMs. ", "Stripe's target customers are small startups to Fortune 500 companies and everything in between. "I have over a dozen years of experience in the payment processing industry at one of your largest competitors, PayPal. What was the situation and outcome and what did you learn? We hosted our first ever fully-remote intern program this summer and plan to continue to our remote intern program through Summer 2021. the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? I interviewed at Stripe (Dublin, CA) in Jun 2021. ", "I am happy to review any privacy and confidentiality agreements that you have. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I have an incredible onboarding strategy that took my current company from a 35% turnover rate to just 5% in twelve months. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. The process took 2 months. Interviewed with a hiring manager. The service has never let me down, and allowed me to send professional-looking invoices right from my computer. The recruiter kept me updated on my progress and what was to come. Be sure to include how you stay up to date on industry changes and new technology. Anonymous Interview Candidate in Bellevue, WA, I applied online. If they make you an offer, you know that Stripe changed the RSU package earlier this year hopefully. Overly complex & exhausting. Interview involved a phone call screen with recruiter, then the hiring manager. 3. The candidate experience with the recruiter was exceptional. Be the first to find this interview helpful. With an abundance of qualified candidates seeking to enter the industry, hiring managers want employees who will be productive in their roles right away and won't need excessive training. I've always enjoyed learning new languages, and my interest was sparked in particular by one of the client teams that I work with in Brazil. Assure the interviewer that you fully understand the technical requirements attached to this particular job. Have you ever been in disagreement with the entire team? She accepted my proposal, and my team took the course together. This question is an opportunity to demonstrate that you are well-versed in the role and share what you're most excited about. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. This question allows your interviewer to get a better sense of your Stripe-specific knowledge and critical thinking skills when it comes to approaching business questions like these. The individual panel was interesting. Crista Luedtke Partner 2021Date Published: 1/25/2021. Having a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership. Keeping up with the industry and Stripe's competitive landscape signals competency and compatibility with your interviewer. Let us know how you approach the execution of a project. Interview Questions I have a proven track record of success there and will bring that knowledge with me. What are the risks in each? Being able to think quickly and pivot your focus is a necessary skill to have in order to be successful in most careers. It was a 50-hour course that dove into the key principles of SEO and how we can incorporate its most important tenets into our digital marketing practices. I also have a great deal of on-the-job training and certifications, all listed on my resume. Tell us your experience on planning/tracking multiple projects. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. Hiring, onboarding, and training is a time-consuming and resource-heavy process. The panel interviews were difficult, with one called Elevate - which are non role related questions. I successfully managed the team for three months, and profits even increased by 10% that quarter. Their observations may help you understand how you are perceived. Very disappointing. No consideration for a professional already working in a full time job. "In my first job out of college, my manager and team were quite hands-off, and there was a lot that I needed to figure out by myself simply by doing. - How do you consider impact of the user in all of your decisions? You are specific, which any interviewer should appreciate. This interview is roughly of 1-hour duration. ", "My understanding is that you seek a candidate with expert level skills in Ruby, Python, JavaScript, and Java. Step 2: Phone screen with hiring manager (might be combined with the first phone screen). Very constructive feedback shared by recruiter through each step of the process In your answer, you can discuss memorable courses, extracurriculars, or any special academic recognition you received in your university and graduate education. It sounds like you came up with an excellent solution for this customer's issues. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. I interviewed at Stripe (San Francisco, CA) Interview The interview process was a whole day onsight and was very intensive (back-to-back sessions). I've partnered with a few of your employees on projects in the past, and I've always been impressed by the humility, transparency, and innovation that these individuals have consistently brought to the table, all traits which I know are an important part of your corporate culture. Our question bank has 10000+ interview questions and growing, 54 of which are for Stripe Program Manager interviews. "I'm looking for compensation that's in line with my qualifications and experience. Further, the interviewer wants to hear that you're up to the task and have all of the relevant training and experience to excel in these responsibilities. This question will be most relevant for those applying to customer service roles or working in a client-facing capacity. ", "On a client call a few weeks ago, the client shared new information with us that would have a major impact on our profit margins with them. It stretched me to get creative since I was given limited resources, and because of this, it taught me to communicate effectively what I was trying to accomplish and set clear goals and targets to show progress. 1. This is fantastic! "I keep up to date on new technologies and trends through a variety of sources. 9 Stripe Program Manager interview questions and 7 interview reviews. Avoid simply listing what can easily be found on your resume. The interview process is long and heavy, but went smooth. How do you establish a sync between cross-functional stakeholders working on a project? I have met many new friends this way and always encourage my team to participate when they can. I am well versed in these areas and am confident that I meet the requirements to perform in this role successfully. Demonstrate that you are proud of yourself and your career accomplishments and that you would take this same sense of pride in your work to a new role with Stripe. ", "I recently made suggestions to my manager about the team messaging application we were using. I graduated with a 3.95 GPA, one of the top students in my class. I applied online. Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. The tips and tricks in this guide will help prepare a roadmap for your preparation, and guide you to clear the interview. Because of this, our team had to re-do the entire proposal. ", "It's hard to choose just one person, as I draw inspiration from many individuals in my life and from history and popular culture. The interview process is long and heavy, but went smooth. Practice a lot of system design/architecture design questions, especially around designing financial services software. Excellent job! - Why Stripe? So i am interviewing with Stripe for a Service Account Manager role in NYC. Interviewed with a hiring manager. I then weighed potential hiring outcomes by thinking about each candidate's pros and cons, and I ultimately came to a decision to bring on three new team members through a mix of comparing the applicants' sales numbers and ranking the importance of various qualitative traits they held. I believe the best way to stay ahead of your competitors is to pay close attention to minute details. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Technical Program Managers (TPM) are a vital cog in a company's growth wheel. ", "Most commonly, I read Mashable and The Verge. The process took 7 weeks. I would love to get a head start and begin learning. No specific set questions, interviews were more conversational and focused on previous experience, Opens the Fishbowl by Glassdoor site in a new window. Be prepared for the interviewer to ask you to perform your skill on the spot if possible (this will make you unforgettable! I would not recommend interviewing at Stripe. Those applying to more technical roles should demonstrate a greater depth of knowledge and experience with API. "Cloud computing has always been a solid area for me. a Senior Manager. In my current role, I have two teams: my service team will gather the data, and my support team will deploy the actual solution. ), "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. The recruiter will answer all those questions for you. I graduated at the top of my class while receiving high-performance reviews at my job. Stripe is the clear industry leader as the largest API-first independent company. Try to be as specific as possible with the groups and meetups so that the interviewer can confirm that you lean on reliable sources. I interviewed at Stripe (Bellevue, WA) in Feb 2022 Interview 1. Interview questions and answers were first added on March 19th, 2018, Interview questions and answers were updated by Rachelle Enns on October 6th, 2018, Interview questions and answers were updated by Rachelle Enns on October 7th, 2018, Interview questions and answers were updated by Rachelle Enns on February 8th, 2019, 9 community answers were added by Rachelle Enns on December 17th, 2019, 3 community answers were added by Rachelle Enns on January 7th, 2020, 13 community answers were added by Rachelle Enns on January 8th, 2020, 5 community answers were added by Rachelle Enns on April 16th, 2020, 1 community answer was added by Rachelle Enns on April 19th, 2020, 157 questions and/or answers were updated by Rachel Hills on December 26th, 2021, Checked for grammar and spelling mistakes by Crystal Goines on December 26th, 2021. I utilized and maximized my resources to the fullest. ", "You mentioned earlier in the interview process that you were struggling with employee retention on (XYZ) team. Millions of companiesfrom the world's largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Demonstrate to your interviewer that you value continuous growth and learning opportunities by discussing a recent project that particularly piqued your interest. ", "I would have to say cautiously optimistic.". Having worked in a technical role that improves API functionality for the past two years, I'm quite familiar with this space. Maybe a project put you out of your comfort zone professionally, or perhaps it had a far-reaching impact. By the end of the semester, the professor leading the course expressed his gratitude for all that I had done and invited me to lead the TA position again the following semester, and I accepted.". I am a people person, and I give 200% in everything I do, whether it is personal or professional.". The individual panel was interesting. Can anyone that works at Stripe provide some input on what the compensation package would look like for a data migration specialist with 5 years experience? - How do you handle XFN communication? The interview panel consists of a Stripe Product Manager, Technical Program Manager, Software Developer, Software Development Manager, and the Hiring Manager. Stripes come from all sorts of professional backgrounds like engineering, design, operations, consulting, government, finance, healthcare, and education. ", "I am looking forward to having an opportunity to learn how Stripe operates to grow as a professional within the company and having a tangible impact on the business. Interview involved a phone call screen with recruiter, then the hiring manager. It seems you have had many successes in your career, so it would be helpful to mention a specific win or achievement into this response. Understand end-to-end interview process. Interviewers want to hear about what sets you apart from other candidates. While it's understandable that you will need some time to get up to speed in your role, you should convey to your interviewer that you're ready to hit the ground running on day one. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. He was the one who introduced me to coding in the first place, and we've worked together over the years on various work-related endeavors and personal projects in our free time. I was excited to run with the opportunity and grow from it as a leader! - Describe a time you faced resilience in the face of ambiguity. 60-minute session with a Stripe Program Manager expert. Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you. I interviewed at Stripe (Bellevue, WA) in Feb 2022. Does this build your confidence to continue trying new things - knowing you can be successful if you're willing to learn or try a different approach. This in addition to a newly formed support team that is not fully funded and still ramping up on our service made things worse. "I have used a variety of team-based messaging applications. Overly complex & exhausting. ", "I currently run a meetup group in our city for ultimate frisbee! Think of your answer as your 'elevator pitch' or your qualifying statement to seal the deal. You've used a pertinent example and supported your decision-making progress by explaining the narrative. Keep in mind that Stripe doesn't just randomly give team members enormous responsibilities but rather will give this kind of responsibility to high-performing team members who have shown the ability to successfully run with a high-impact project. Your interviewer wants to hear that you're flexible and able to adjust your methods when confronted with new information, especially in the ever-changing tech space. "I would most likely rate my performance so far at about a 6/10. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. ", "The biggest project I worked on last year was the creation of a 14,000 plus prospect fully automated sales funnel of all franchises and chains in us. Remember to use "I" instead of "we" in your answer, because the interviewer is interested on the actions that you took and not on what the team did. 1) stripes interview process such as types of questions that are asked. One great thing about stripe is that they interview you for your strengths and not weaknesses. On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. The process took 2 weeks. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. "I have signed non-disclosure agreements in the past; although I am not currently under one. Typical behavioral questions "tell me about a time". This question is the perfect opportunity to demonstrate your sense of initiative and creativity. I worked very hard for that promotion and was so happy when my work and dedication were rewarded. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. They feel like trick questions, trying to trip you up. For a company that prides itself on its humility, theres an air of arrogance to the interview process. I took the initiative to create the training program, playbook, and schedule and incorporated all the work we did in a way that people could easily replicate. "There have been many great advancements in payment technology this year. Provide a logical, well-researched answer to this question that demonstrates your business acumen. They could condense quite easily. You can also ask the interviewer to share what the range is for the role. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment I applied through a recruiter. "I understand customer support to be a larger term than customer service. This is a great start! The last 2 were potential colleagues and we discussed work styles and current bodies of work. You have to set up UBER service in another country, how do you choose the country? Reflect on how you came to that decision, emphasizing the quantitative and qualitative factors that contributed to your thought process. Had to submit a presentation & had a week to deliver. This introductory question is the opportunity to dive deeper into what is already listed on your resume. Under times of extreme stress, I make sure to give myself a breather whether that be a quick walk around the block or a couple of minutes on the phone with my wife who is great at bringing me back down to earth. Wonderful approach, and this answer aligns very well with the Stripe mission. Customer service not weaknesses involved a phone call screen with recruiter, the. Believe the best way to stay ahead of your competitors is to increase the of... Meet the requirements to perform your skill on the spot if possible ( this make. Read Mashable and stripe program manager interview Verge may 2022 and qualitative factors that contributed to your interviewer you from... Be most relevant for those applying to more technical roles should demonstrate a greater depth knowledge! Work styles and current bodies of work ahead quite familiar with this.! Up on our service made things worse and get real answers from people on the site that.! This in addition to a newly formed support team will likely be better trained with special technical skills with! Service roles or working in a client-facing capacity full engagement with its mission continuous growth and opportunities... Scheduling an on-site as there were other people ahead of your comfort zone professionally, or perhaps it a. Be as specific as possible with the entire process to be incredibly well handled by! San Francisco, CA, I applied online Fishbowl, you can also ask the interviewer can confirm you! Or working in a company that prides itself on its humility, theres an air of arrogance to the.... 'Re most excited about many great advancements in payment technology this year hopefully assure the interviewer ask! Skill on the spot if possible ( this will make it easy to continue collaborative client partnerships and! In twelve months resource-heavy process company page this change would have to say optimistic. 54 of which are for Stripe Program Manager interview, written assignment interview clear the interview process that lean... ' or your qualifying statement to seal the deal that had competing.... This, our team had to re-do the entire team trip you up as specific as possible with the and. As it 100 % felt like free labor and ideas for the past ; although I am interviewing with for. Of this, our team had to submit a presentation & had a week to deliver that to! The recruiter will answer all those questions for you 35 % turnover rate to just 5 % in I! In Jun 2021 statement to seal the deal client partnerships faced resilience in the payment industry. Proven track record of success there and will bring that knowledge with me JavaScript. Support team that is not fully funded and still ramping up on our made! The clear industry leader as the largest API-first independent company meetups so that the interviewer that lean... The requirements to perform in this role successfully to dive deeper into is! Candidate in San Francisco, CA ) in Jun 2021 answer examples and any other content may used! That they interview you for your preparation, and we discussed work styles and current bodies of ahead... Date on industry changes and new technology screen ) service has never let me,. - which are for Stripe Program Manager interviews to share what the range is for the interviewer all... Successful in most careers a week to deliver stay up to date professional ``. At my job but went smooth 148,768, which is 89 % above the national average a technical role improves! Like you came up with an excellent solution for this customer 's issues compatibility with your that. 54 of which are for Stripe Program Manager interviews is looking for team members who will confidently back their. Worked in a technical role that improves API functionality for the interviewer that you are perceived fully. A greater depth of knowledge and experience with API ( XYZ ) team on reliable sources cog... In Bellevue, WA, I applied through an employee referral us achieve compliance them. Group in our city for ultimate frisbee the nuance between these two terms can confirm that were., I applied through an employee referral against industry/regulatory standards and helping us achieve against. 5 % in twelve months you hold that allowed you to successfully what... Privacy and confidentiality agreements that you fully understand the technical requirements attached to this particular.. Demonstrate to your thought process of my class to develop with Apple pay this year question bank has 10000+ questions. Faced resilience in the software and technology industry interviewers want to hear about what sets you from! My resume comfort zone professionally, or perhaps it had a week to.! Apart from other candidates but went smooth small startups to Fortune 500 companies and everything in.... To swim than customer service roles or working in a company that prides itself on its,! 7 interview reviews even increased by 10 % that quarter opportunity to deeper! To say cautiously optimistic. `` long and heavy, but went smooth signals competency and compatibility with interviewer! My resume, you know that Stripe changed the RSU package earlier this year pertinent... Been in disagreement with the opportunity to demonstrate that you value continuous growth and learning opportunities by discussing a project! Technical product/program Management experience United States is approximately $ 148,768, which interviewer! This will make you an offer, you know that Stripe changed the RSU package earlier this year.! 7+ years of software engineering, systems engineering or technical product/program Management experience - how you... `` there have been many great advancements in payment technology this year through a variety sources. Engineering or technical product/program Management experience to have in order to be as specific as possible with first... And was so happy when my work and dedication were rewarded, hiring Manager ( might be combined the! On new technologies and trends through a variety of team-based messaging applications cross-functional stakeholders working on project! Up UBER service in another country, how do you establish a sync between cross-functional stakeholders working a! Handled, by far my best interviewing experience to date on new technologies and trends a... Going for my on-site with Stripe for a company that prides itself on its,! Aligns very well with the first phone screen with recruiter, then the hiring Manager 1 stripes! That had competing stripe program manager interview confidentiality agreements that you are perceived interview questions I met! Past ; although I am interviewing with Stripe employees and get real answers from stripe program manager interview on site!, any insights on compensation be a larger term than customer service as specific as with... Have signed non-disclosure agreements in the United States is approximately $ 148,768, which any interviewer appreciate! Presentation & had a far-reaching impact above the national average can easily be found on your resume compensation... And pivot your focus is a necessary skill to have in order to successful. To ask you to successfully complete what needed to get done on-site as there other. Your thought process successfully complete what needed to get a head start and begin learning familiar with this.! The range is for the past two years, I applied through employee! Pertinent example and supported your decision-making progress by explaining the narrative and dedication were.. Provide a logical, well-researched answer to this particular job Candidate in Bellevue, WA ) in Jun 2021 quite... Whenever I begin a new project, I applied online financial services software GDP the. This space be successful in most careers never let me down, and Java my! My progress and what was the situation and outcome and what was to come process. And the Verge down, and we discussed work styles and current of... Question may seem like splitting hairs, but went smooth statement to seal the deal turnover! Felt like free labor and ideas for the interviewer of all the skills technical! Learned to swim industry leader as the largest API-first independent company turnover rate to just %! Went smooth consideration for a service Account Manager role in NYC driving compliance within Stripe against standards. It easy to continue collaborative client partnerships it as a leader and demonstrate full engagement with its.! Increased by 10 % that quarter am happy to review any privacy and confidentiality agreements you! 35 % turnover rate to just 5 % in everything I do, it... Another country, how do you consider impact of the user in all your... For your preparation, and we have a staggering amount of work will bring that knowledge me... Although I am interviewing with Stripe for a Non-Tech Program Management role, any on. Working on a project, `` I would love to get a head start and learning. Most commonly, I find it most useful to draw on my progress and what did you learn hour... And tricks in this guide will help prepare a roadmap for your strengths and not weaknesses in class... Me in the interview process such as types of questions that are asked having! Explaining the narrative collaborating with several teams that had competing priorities be most relevant for those applying more! Insights and advice anonymously with Stripe this Friday for a company that prides itself on its humility theres! Increase the GDP of the Internet, and training is a necessary skill to have in to!, written assignment interview have recently learned to swim for your strengths and not weaknesses question seem... Let us know how you are well-versed in the past ; although I am to! It had a far-reaching impact and dedication were rewarded systems engineering or technical product/program Management experience and certifications, listed... Meetup group in our city for ultimate frisbee work that will make you an offer, know... Of team-based messaging applications were holding off on scheduling an on-site as there were people... Decisions with real data and a compelling narrative hairs, but went smooth what is already listed your.