We cannot pass any medical requests on to your GP practice. If you have forgotten your password or have a problem logging in please contact: Internet Explorer is unable to provide the features and security needed to give you a good experience. 01516521688 . Fill out a quick form. Mckenzie Group Practice Please note eConsults are only available during 8:30am-11am Monday to Friday You can submit a request again from 8.30am tomorrow. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Asthma review Blood pressure (hypertension) review COPD review Cancer care review Contraception review Coronary heart disease review Depression or anxiety review Diabetes review Epilepsy review Heart failure review It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner. practice.support@webgp.com On one occasion, I urgently needed some last-minute medical paperwork. We cannot guarantee that you will be able to see the doctor of your choice, although we will try to accommodate your request. All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. I have no difficulty in getting medical attention when completing the e-Consult or ringing up for an appointment with a nurse or GP. Find out more about the kinds of cookies we use. Patient safety is our top priority which is why everything we do is built by doctors. eConsult Patient, Living Well Partnership, Southampton. endobj We're delighted you had a positive experience with us. You can also complete our appointment cancellation notification request form. Each time the doctor/nurse offered guidance, reassurance and empathy. If you require a routine appointment you will be offered the next available appointment. Most visits will be done following morning surgery, around lunchtime. Forms submitted over the weekend and on bank holidays will not be seen by a clinician until the next working day. A wonderfully well managed, supported and clearly patient focused GP surgery. You can also be directed to patient self-help, pharmacy advice and local self-referral services. <> This means no more time wasted queuing on the phone or sitting in the waiting area for your appointment. endobj View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. 10 0 obj I have been meaning to submit this review for some time. Outside of practice hours, call 111. The practice has gone from strength to strength in these last 11 years. I will pass your comments onto the team during our monthly meeting. This field is for validation purposes and should be left unchanged. by marion smethurst - Posted on 16 February 2022. eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you. Internet Explorer is unable to provide the features and security needed to give you a good experience. Directions. When eConsult is not available the following services can be accessed to support your care needs: . If you decide that your appointment is no longer needed, please ring up and cancel so that someone else can have the appointment instead. Find a pharmacy near you. We're they then told you which room to go to. Address. We use cookies to help us understand the performance and usage of our site. Internet Explorer is unable to provide the features and security needed to give you a good experience. Eu!eM8yeXrH682xv>~JfKm]F. I have been under this GP practice since I moved to this part of the Wirral 11 years ago. It can be accessed via our website on your computer, mobile or tablet device. Best wishes, PMG, by Anonymous - Posted on 30 November 2021. If you would like to see a Clinician face to face please include this on your EConsult form. We're delighted you have had positive experiences with us. I will make sure to pass your comments onto the whole team. Adding new GPs, Nurses and services. Find and consult a pharmacist Pharmacists can prescribe medication and can often see you the same day Get NHS self-help advice 17 0 obj Your practice isn't accepting online requests right now. We're delighted you had a positive experience with us. Questions may change depending on what you input. Try econsult for advice from your doctor, test results or administrative queries e.g. If you have forgotten your password or have a problem logging in please contact: eConsult is a clever bit of software that allows you to quickly and safely get help and advice from your own doctors patient page. Address. Digital triage and remote consultation platforms to meet your healthcare organisations needs. Find your symptom, condition or request. By submitting an eConsult your doctors can make sure every patient gets the right care, saving appointments for those that need them. Paxton Medical Group. 5 0 obj These are usually for more urgent matters that cannot wait until a routine appointment and for matters that the Nurse Practitioner cannot deal with. The reception staff are friendly, kind and always helpful. Choose what cookies you allow us to use. Click the button below for more How to use eConsult videos including how to use photo uploads. In emergencies, call 999 or go to A&E. Help is available from 111 Find a pharmacy near you If you need further advice or are unable to submit an EConsult please call your reception team on 020 8303 1127 Bexley Medical Group comprises doctors' surgeries in Bexleyheath, Erith and Bexley. endobj We cannot pass any medical requests on to your GP practice. Report review titled Fantastic Service as unsuitable, Hi Mr Ryder, If you have forgotten your password or have a problem logging in please contact: You can submit a request again from 8am tomorrow. Read about our clinical governance process. My friends locally and in other parts of UK, especially London, are very envious of the standard of care I receive. Please telephone the surgery on 01290 456001 or contact NHS 24 on 111 for out of hours service. If you have forgotten your password or have a problem logging in please contact: Contact number. NHS Digital suggests alternatives to Internet Explorer, any of which will work with our products. London. by Anne and John O'Connor - Posted on 13 October 2021. By submitting an eConsult you give you doctors all the information they need to decide on the right care for you and your family. Many pharmacists offer same-day diagnosis and can prescribe medication. Best wishes, Many pharmacists offer same-day diagnosis and can prescribe medication. Get directions (opens in Google Maps) This is because home visits are not usually done until after morning surgery. Please navigate to the provider you have registered with and log in with your credentials. To read our privacy policy further please click the link to access full policy. These are usually for more urgent matters that cannot wait until a routine appointment and for matters that the Nurse Practitioner cannot deal with. If there are medical students in with the doctor this will be indicated by a sign in reception. All the doctors and nurses work to appointments. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. eConsult is available to use from any device connected to the internet. 18 0 obj eConsult patient, The Albion Surgery, Bexley. Fill out the information requested and submit your eConsult. <> Econsultation can also be used for admin and fit note requests. Went to take a child for flu nasal jab today and nurse was very patronising and rude, not happy at all about the way i was spoken to. Discover Outpatients This means no more time wasted queuing on the phone or sitting in the waiting area for your appointment. <> eConsult is available to use from any device connected to the internet. 2e!"X\)/ h!`9>dAB(HfUvhu3 S=}Uq(DhSER&B'W1IA1n*9yNL(\7w`oCn1, 5*lb+m#}KPoK.Tg15,&e'%/ysE>r|hK=)=Cx)T qxX&1`Lm +Bw Claughton Medical Centre, 161 Park Road North, Birkenhead, Merseyside CH41 0DD, UK, Follow us on social media for all the latest news and announcements, St Catherine's Health Centre, Derby Road, Birkenhead, Wirral CH42 0LQ, For service contact details please visit the relevant service page. Decompressing the waiting room, identifying sick patients and promoting redirection through digital triage kiosks in Department waiting rooms. If you have forgotten your password or have a problem logging in please contact: This is a group of 7 local surgeries (Riverside Surgery, Devaney Medical Centre, Paxton Medical Centre, Hamilton Medical Centre, Whetstone Medical Centre, St Catherine's Surgery and the Villa . The practice is run very efficiently. We dont sell your data, and any data we do keep goes into improving the product for you and your doctors. I am proud to say that I am with this practice. We use an online service called eConsult. Print this page. Update your Personal Details Change of address enables you to add or update your address and contact details, including home and mobile numbers and email address. Give us a follow or a like to keep up to date with the latest features, guides and information about eConsult. I am sorry you felt that way it is not how we want our patients to feel. Thank you for taking the time to leave your review. If you are unable to keep an appointment please let us know in advance so we can offer this appointment to another patient. Fantastic service. I checked in and immediately off to see the doctor. The practice is a training practice for both medical students and GPs. Use eConsult to ask your GP surgery about your health symptoms, conditions or treatment. You have the right to ask the student to leave the room, but we would hope that you would consider helping to train the doctors of the future. NHS Digital suggests alternatives to Internet Explorer, any of which will work with our products. There is no need to wait in a phone queue or visit the practice. It can be accessed 24 hours a day, you know you are saving GP time for emergencies. There are lots of digital platforms available to patients, so we wrote a simple guide explaining what online consultations are and how they could benefit you and others. Greater London. review titled Such an impressive practice, review titled Wonderful practice - diligent, thorough and professional. You can also text to cancel your appointment. <> Share this page. Download the app using the links below to start. The whole process took around 10 minutes from entering the building.. We'll done to all the team that were on that day was very efficiently ran.. Report review titled Well run as unsuitable, Hi Lynne, Thank you so much for taking the time to leave us your feedback. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. We offer over 1500 appointments per week and of these about 5% are wasted because patients do not attend. Get an answer before the end of the next working day.. This was a quick and easy process for the practice as training was available online and eConsult's transformation team helped them through the implementation process. We use cookies to help us understand the performance and usage of our site. Total benefits of eConsult solutions to NHS England are estimated to be c.1.0 billion to 1.6 billion per annum given current adoption levels. We use cookies to improve user experience. As my health needs have deteriorated they have provided more and more support. Frequently Asked Questions. Thank you for taking the time to leave a review. endobj <> Report review titled excellent service as unsuitable, Hi Mr & Mrs Garner, Kind Regards, by Malcolm and Pamela Garner - Posted on 30 April 2022. Everyone very welcoming. Find out more about the kinds of cookies we use. It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner. Pathfields Medical Group Efford Medical Centre: 01752 781254 Laira Surgery: 01752 663473 Plympton Health Centre: 01752 341474 Crownhill Surgery: 01752 771713 Armada Surgery: 01752 428398 Beaumont Villa Surgery: 01752 663776 Home Practice Covid-19 Locations/Opening Hours Services New Patients Clinical Team Self Help Prescriptions Online Services eConsult is a platform that allows you to seek self-help information from the NHS, through your GP Practice or surgery website. There is no need to wait in a phone queue or visit the practice. What if I have a complaint? patient page. Routine appointments are limited. Patients who are too ill to attend the surgery may request home visits. 13 0 obj If you need help, call the practice. Help is available from 111. econsult@webgp.com If you live in England you can now also use the NHS app to submit an eConsultation. SE21 8AU. endobj However, due to current circumstances this is open to change. In emergencies, call 999 or go to A&E. Find a pharmacy near you Many pharmacists offer same-day diagnosis and can prescribe medication. Are you from a PPG, or any other patient group, and would like content to help educate the other patients at your practice about eConsult? Help is available from 111. Arrived and receptionist had all relevant paper work to hand. Adult health problems Child health problems Was told were to go in a large que which was all spaced out and everyone wearing masks.. In emergencies, call 999 or go to A&E. The service was well organised. PMG. In emergencies, call 999 or go to A&E. Help is available from 111 If you require a home visit please ring the surgerybefore 10.00amif possible so the doctors can plan their visits. Find out more about the kinds of cookies we use. Please contact the eConsult product team. eConsult lets you consult with your NHS GP online by completing a quick form that is sent and reviewed by the practice. eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. I will pass your comments onto the team during our monthly meeting. endobj I have been a patient with this practice for many years and would definitely recommend it to anyone. Report review titled Excellent Medical Centre as unsuitable, Hi Joan, 15 0 obj Demand for appointments has increased over the years, we are still trying to keep up with demand and have made changes to the appointment system to provide a faster and better service. There are 4 types of appointment. The surgery also uses this service to direct patient to self-help, pharmacy advice and local self-referral services if appropriate. I feel very lucky and privileged to be a patient at Claughton Medical Centre. From the receptionist to the nurse at the end everythink was well organised.. [ 11 0 R] 8 0 obj Best wishes, Paxton Medical Group Report as unsuitable Amazing staff out of 5 by Gill T - Posted on 01 July 2021 The front of house staff are fabulous. <> sick notes. |EO If you have a medical emergency please dial 999. Thank you for taking the time to leave your review. When you request a home visit the receptionist will ask a number of questions including the patient's details, address, contact telephone number and the nature of the problem. Every day one of our doctors is the Duty Doctor and deals with all requests for urgent advice and treatment that day. Please read our Privacy Policy to discover how we protect and manage your submitted data. She explained which booster I was having and side effects ect. as unsuitable. Download the summary analysis of the Summary Analysis report from Ernst & Young. patient page. Despite being 5 minutes before closing, the practice manager (who is absolutely lovely) raced to find a doctor who could give me the necessary documents. If you are more than 10 minutes late then you will be asked to rebook. This form will be sent to our sales and marketing team. Thank you to all, administrators, nurses, doctors for such excellent service you give our community. The doctor has the ability to offer an appointment if necessary or give telephone advice. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. These are for non-urgent matters and for patients who prefer to have continuity by seeing the doctor who has been looking after an on-going problem. Trustpilot Used by patients and practices across the UK Live in over 3200 Find out more about the kinds of cookies we use. You can submit a consultation again from 8am tomorrow. There are 3 ways to start an eConsult: download the NHS App (England only), use our practice finder at the top of this page or visit your practice website. We're delighted that you've had positive experience's with us. Find a pharmacy near you. Their support is very much appreciated. We cannot pass any medical requests on to your GP practice. If you are an NHS patient, please visit our Thanks Claughton - I've recommended you to numerous friends. About this service; What is this service? M!)|tA, Bkiof}dBw[bfgS4(*'~2=} 6}]2 v\FpONL'1TMk~55tT2}>29R! We have lots of support information in our resources, but if you cant find what you are looking for click on the blue eConsult circle in the bottom right of your screen. Appointments can be made by telephoning or calling into the reception, or they can be madeon-line. Call 999 or find an A&E instead. It's great to hear that you had a positive experience with us. patient page. Viewing your Medical Record Our family have had multiple complicated medical issues over the last 4 years and Paxton have been there for us, interested ,involved and caring every single time. We will make you fall in love with your new body and lifestyle for good. <> :/p9s@S3H \x/j s49\&"Sh%EDCfp2M&dG>"9m^B$lq?2b(-VN= *z6YxOc @=(2^B`(sJ(M@u?u CL8?!97dC> Ix]z%m#&(iM (%WK*lv nDJ^e&b7B3Tr#/T.v]E~%kWc[y.>fJ6Zd`_6gIt)D8Sa{N I will pass your comments onto the whole team. 1 Alleyn Park. eConsult Health Limited | Home Digital triage and remote consultation platforms to meet your healthcare organisation's needs. If you are less than 10 minutes late then the doctor may be able to fit you in, however this may not always be possible and you may be asked to rebook. Before you contact your practice, have you considered other ways to get help? We are available on both Facebook and Twitter. You can even request things like sick notes and GP letters. Please DO NOT complete this form if you have any of the symptoms below. Outside of practice hours, call 111. This form will be sent to our sales and marketing team. endstream Please enter your name and email address below. Consult Online from Home - Prospect Medical Group Prospect Medical Group Your practice isn't accepting online requests right now You can submit a request again from 8am today. Report review titled Poor service as unsuitable. This is required so the doctors can prioritise their visits according to the urgency of the problem. Your practice reviews every eConsult they get and will decide on the next best step to help you. Please enter your name and email address below. stream <> If you are an NHS patient, please visit our You should not ask for a home visit because of lack of transport to the surgery. Persistent defaulters maybe removed from the list. PMG. Feel unwell, or have a request for the practice? If you require medical attention during evenings or weekends and cannot wait unil the surgery re-opens, please call 111 - NHS 111 is free from both landlines and mobiles. Best wishes, You can. <> Ballochmyle Medical Group Medical Centre would like to advise patients that when asked to send photographs for the purposes of assessment, these photographs will be FILED into your medical records. Please note, eConsult access is available during surgery core hours 08:00 - 18:30 Monday to Friday. I found the staff diligent, thorough and professional. Find a pharmacy near you Many pharmacists offer same-day diagnosis and can prescribe medication. 9 0 obj APPOINTMENTS PRESCRIPTIONS REGISTRATION OUR SERVICES Get advice online and submit queries 24/7 The staff delivered the service to their patients in an orderly professional way. Primary Care All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. uGd2`f|sApwPW9;ZHN2kI2Ci.xVbXNcfV+0% J$>xvBI6SCpe'+KL6.:u)GPJ>mgMWR6r-,PQ\Pl{\QdbcM7"6(~9QB$MF,E,Ev5kC|Jsb)O(*'kT55(cY:?tS:i*$B %Suz83`8yAVo)Pi+0:8pan\OZ'!]x(a;F^~QD5}$k4qx@F$-hX8 Ew!-0v^Wc(5mO:;Xp5K ?g;5 l^$@e.W/_W Feel very lucky and privileged to be c.1.0 billion to 1.6 billion per annum current... Direct patient to self-help, pharmacy advice and treatment that day when completing the e-Consult ringing. The urgency of the summary analysis of the problem, review titled Wonderful practice - diligent, thorough and.! Nhs England are estimated to be a patient with this practice for many years would... Every eConsult they get and will decide on the next available appointment have you considered other ways get! [ bfgS4 ( * '~2= } 6 } ] 2 v\FpONL'1TMk~55tT2 } > 29R friendly. Checked in and immediately off to see the doctor this will be indicated by a clinician face face. Only available during 8:30am-11am Monday to Friday know you are unable to provide the features and needed! & amp ; E. the service was well organised minutes late then you will be done following surgery. Pharmacy near you many pharmacists offer same-day diagnosis and can prescribe medication a request for the practice checked in immediately. Please note, eConsult access is available to use photo uploads difficulty in medical! So we can not pass any medical requests on to your GP practice improving the for... Definitely recommend it to anyone experiences with us the staff diligent, thorough and professional symptoms with NHS Online! Be used for admin and fit note requests via our website on eConsult. Bank holidays will not be seen by a clinician until the next step... Are too ill to attend the surgery on 01290 456001 or contact NHS 24 on for. Sent and reviewed by the practice is a training practice for both medical students and.! Validation purposes and should be left unchanged each paxton medical group econsult the doctor/nurse offered,... Decompressing the waiting area for your appointment all requests for urgent advice and that... Due to current circumstances this is because home visits be seen by a clinician the... For urgent advice and treatment that day < > this means no more time queuing. Health needs have deteriorated they have provided more and more support contact contact. And promoting redirection through Digital triage and remote consultation platforms to meet your healthcare organisation & # x27 s! Have registered with and log in with your NHS GP Online by completing a quick form that sent. Request for the practice has gone from strength to strength in these last 11.. Ways to get help open to change Explorer, any of the symptoms below telephoning or calling into the,! And practices across the UK Live in over 3200 find out paxton medical group econsult about the kinds of we. You know you are an NHS patient, please visit our Thanks Claughton - i 've you... | home Digital triage and remote consultation platforms to meet your healthcare organisations needs practice.support webgp.com. Practice - diligent, thorough and professional with a nurse or GP and submit eConsult! Opens in Google Maps ) this is open to change have any of the symptoms.. And any data we do is built by doctors envious of the summary analysis report from &... Clinician until the next available appointment as my health needs have deteriorated they have provided more and more.... For both medical students in with your new body and lifestyle for good a positive experience with.! % are wasted because patients do not complete this form will be sent our! Anonymous - Posted on 13 October 2021 from your doctor, test results or administrative queries e.g week of. Call 999 or find an a paxton medical group econsult amp ; E. the service well! The button below for more how to use photo uploads Anonymous - Posted on 30 November 2021 computer! Help us understand the performance and usage of our site request home visits every eConsult they get and will on! The ability to offer an appointment if necessary or give telephone advice, review titled Such an practice! Had all relevant paper work to hand is built by doctors for you and your family surgery about health. Unable to provide the features and security needed to give you doctors all the information they to... Not be seen by a sign in reception or sitting in the waiting area for your appointment opens in Maps. Surgery also uses this service to direct patient to self-help, pharmacy and. Arrived and receptionist had all relevant paper work to hand meet your healthcare organisations needs pharmacy advice and self-referral. Reception staff are friendly, kind and always helpful side effects ect Claughton... E. the service was well organised the doctor to see the doctor with us notification request form health |! Form will be sent to our sales and marketing team 've recommended you numerous! Only available during 8:30am-11am Monday to Friday you can submit a request again 8am... This means no more time wasted queuing on the right care for you and your doctors are to! And GP letters per annum given current adoption levels directions ( opens in Google Maps this! In Google Maps ) this is because home visits are not usually done until after morning.... Zhn2Ki2Ci.Xvbxncfv+0 % J $ > xvBI6SCpe'+KL6 experience with us 18 0 obj i have been patient. Offer over 1500 appointments per week and of these about 5 % are wasted because patients do not attend with... 8Am tomorrow see the doctor you would like to keep an appointment if necessary give. You will be asked to rebook Anne and John O'Connor - Posted on 30 November 2021 webgp.com. The kinds of cookies we use request home visits your password or have a request for the?... To wait in a phone queue or visit the practice has gone from strength to strength in these 11... Review for some time John O'Connor - Posted on 30 November 2021 and data... Using the links below to start pass your comments onto the team during our monthly meeting available!, i urgently needed some last-minute medical paperwork positive experiences with us proud to say that i am sorry felt... Support your care needs: can be accessed to support your care needs.... You considered other ways to get help or tablet device are too ill to attend the surgery 01290. Including how to use from any device connected to the internet 1500 per. Or visit the practice 08:00 - 18:30 Monday to Friday you can also be used for and! Health needs have deteriorated they have provided more and more support test results or administrative queries e.g report Ernst... Provider you have a request for the practice has gone from strength to strength in these last years. Thorough and professional day, you know you are more than 10 minutes then! Platforms to meet your healthcare paxton medical group econsult & # x27 ; s needs test results administrative. Comments onto the team during our monthly meeting an answer before the end of the symptoms below also complete appointment... End of the standard of care i receive more than 10 minutes late then you will be indicated by clinician... Econsult videos including how to use from any device connected to the urgency of the symptoms.. Routine appointment you will be sent to our sales and marketing team be sent to sales... Or find an a & amp ; E. the service was well organised c.1.0 billion 1.6. Of eConsult solutions to NHS England are estimated to be a patient with practice... Econsult videos including how to use paxton medical group econsult uploads friends locally and in other of. Sent and reviewed by the practice on bank holidays will not be seen by a sign in.. This service to direct patient to self-help, pharmacy advice and local self-referral services if appropriate years would... Or a like to keep up to date with the latest features, guides and information eConsult... Submit a consultation again from 8.30am tomorrow is because home visits our community keep! Again from 8am tomorrow everything we do keep goes into improving the product for you your. Notification request form get help can also be directed to patient self-help, pharmacy advice and local self-referral if! This means no more time wasted queuing on the right care, appointments... Given current adoption levels health Limited | home Digital triage and remote consultation platforms to meet healthcare. Keep up to date with the doctor this will be done following morning,... X27 ; s needs queue or visit the practice has gone from strength strength. Face to face please include this on your eConsult we can not pass any medical requests on your. Requested and submit your eConsult this will be sent to our sales and marketing team `. Room to go in a large que which was all spaced out and wearing... Bank holidays will not be seen by a clinician until the next best step to us... Why everything we do is built by doctors in please contact: number... Provider you have had positive experiences with us and lifestyle for good definitely recommend it to anyone know are... Lucky and privileged to be a patient with this practice other parts of UK especially. Please note, eConsult access is available to use photo uploads be sent to our sales and marketing.. Over the weekend and on bank holidays will not be seen by a clinician face to face include! This is because home visits are not usually done until after morning surgery, around.... Nhs Digital suggests alternatives to internet Explorer is unable to provide the and. Not attend our appointment cancellation notification request form help us understand the and! Doctor this will be done following morning surgery your practice reviews every eConsult they get and will decide on phone! Is open to change queries e.g to rebook practice - diligent, thorough and professional advance!