I bought tickets in the Seek and Destroy package - and my tickets are good for Friday only - when the package clearly states a seat for BOTH shows. American Coachlines. 2. Totally incorrect, nothing about it was right. December 10, 2021 Is Ticketmaster.com down for you right now? If you have all the documentation, go to your bank and get them involved too. Ahead of Swifts tickets being released, Ticketmaster reminded fans that no Verified Fan tickets have been sold., Many unofficial sellers will list tickets on secondary marketplaces even before they go on sale, the company wrote in an email to fans, adding also that codes cannot be purchased. 'Service to Seat' tickets that allow you to get refreshments delivered straight to your seat for an additional charge, are available in blocks E4, E5 and E6. I'm very upset. Back in 2017, a massive system outage snarled lines at sporting events across the U.S. with thousands stranded outside stadiums. The current issues appear to be within Ticketmasters own system, and seem to be popping up in multiple places. In recent years, buying concert tickets has become increasingly competitive and expensive, as Ticketmaster and its parent company, Live Nation, have taken a growing share of the music tour business. Missed out on 20 different seats!" As good as products a lot more expensive, could be better than them. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Because of the different issues that many have had with Ticketmaster, they have decided to close their account and purchase directly from venues. Please check back soon to continue., The company itself contacted its resale clients, indicating that the company issues were causing it to take down all resale listings for the time being, due to known system interruptions.. Get the latest What's On news - from food and drink to music and nightlife - straight to your inbox with our daily newsletter. They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. I followed all the directions and waited extremely patiently for the pause to let up, and then once I was in the sale, kept getting error after error after error.Very disappointed that it was such chaos. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. Phone number and email are useless. We and dozens of other customers were denied entry. We'll call them and go through the whole waiting-on-hold rigamarole. Date of experience: 19 February 2023 HS Look for the Request a Refund link under Self Service. Have fun at the game! Tickets for upcoming events may show in the "Important" section of Wallet. Tap the ticket. I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. Answer a series of questions regarding the transaction, including the merchant . Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Tickets are limited to 4 per person. My barcodes aren't available, and my event isn't on the list of delayed events We'd recommend that you try accessing your tickets through both the app and your account on our website. They said: "Any payment issues were resolved earlier today.". However, with millions of transactions a year, sometimes things go wrong. Fans of the K-Pop group Twice, whose tickets go on sale later in the day appear to be anxious that theyll also get caught up in the issues. A total of 255 votes cast and 192 users reviewed the website. Ticketmaster has a long, sad history of hostility towards it customers and these technical issues seems to be just another example, says Pascrell. :( Im having the exact same issue as this person and its been so frustrating. It's a ticketmaster failure, possibly tied to that set of tickets. Contacted again 3 weeks later, and received a response of "We'll let you know". This was a early Christmas gift to him! You can go back to the rest of your life, whether that's focusing on work or completing your household chores. Were You Scammed with Ticketcity Fake Tickets? Ticketmaster won't pay out and no support at all I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. They don't even have a number to call or someone to talk to about the issue. We always aim to make buying tickets as quick and easy as possible. They were in I 55 South and came to a stand still. while it should give the error message that the ticket is no longer available. Ticketmaster will never ask you to buy an Amazon Gift Card, iTunes Gift Card, money order, or any other third party gift card as a form of payment in exchange for tickets. They were left box - row a seats 1,2,3,4. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. For example, you can only reach email support if you have an order open, and only through the details of that order. one Twitter user wrote on Tuesday. I tried setting up direct deposit with checking accounts but TM requires two verification deposits. Update Your Device. This has been ticketmasters way for years and nobody ever does a thing to change it. Just drag the text your bookmarks bar : Down Right Now? Refund or ability to transfer suite service to my daughter. I've used the Ticketmaster App numerous times at other venues and never had a problem. Live Nation appeared to welcome the news. Browse ticket price menu resources on Teachers Pay Teachers, a marketplace trusted by millions of teachers for original educational resources. in Buses, Bus Rental. But an outage such as whats apparently happening now means that theres a very real possibility that consumers will have no way to access their tickets for events, send them to anyone else, or even prove that they have tickets at all, since the tickets themselves are stuck in a system that appears to be wobbling at best. Do You Know How To Spot an Online City Ticket Scam? Last checked 11 hours 49 mins ago. The reunion. campaign are being discussed, Pub landlady 'stuck like this forever' after woman bit her ear off in pub attack, New date set for inquest into death of 'beautiful' woman, 20, at Stockport psychiatric hospital, Lauren Bridges' inquest was suddenly abandoned last week, when it became clear that it would not be able to be completed in the allocated two-week slot, Jurors considering verdicts in trial of man accused of murdering girlfriend in city centre apartment, Kevin Mannion, 45, denies the murder of 22-year-old Elinor O'Brien, Pep Guardiola might be concerned about Erik ten Hag's honest Manchester United prediction. The email didn't guarantee the person a ticket, but rather a spot in the virtual line to acquire tickets via a code sent to them directly. Cheated and Lied to in GA. I got an email confirmation that my tickets were sold that morning (8/29). The rest will win nothing. As of 1:05 p.m. They eventually gave me a refund.. I was to sell or transfer the tickets? TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. ", In a tweet, Ticketmaster's Fan Support account said, "We are aware fans may be experiencing intermittent issues with the site and are urgently working to resolve. A spokesperson for Ticketfaster did not immediately respond to a request for comment. Keep in mind that there are several steps to this process, and it is not always as easy as it might be made out to be. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. As I picked 2 tickets , NOWHERE did it say I couldnt access them , transfer them or sell them . When you are trying to purchase tickets for a concert or an event, there are several ticket scams that you should be aware of so that you are not the next victim. For Harry Styles Love On Tour this year, influencer Tara Lynn said on TikTok that she spent $10,000 for tickets to one of his Los Angeles shows. Server is down. While it is a legal company, there have been a number of issues with account holders getting the wrong ticketsor not being able to get the tickets they believed were purchased. Right now , Id like to return these and just get my money back . Ticketmaster is a part of Live Nation and is used by many venues to sell tickets to their events at face value. 24/09/2023 Single Price: 196,00 Euro: Quantity: 0,00 Euro: Ticket normal ab 01.05.2023 Tickets available soon . Many of the most . I dont think its ask him too much. Last checked 32 secs ago. AXS USA Reviews. All of Australia. ", Mum branded 'shameful' after sharing contents of 3.09 Too Good To Go Morrisons box, One shopper slammed the mum saying she 'wouldnt dream of sending children to school with bad food', Ed Sheeran announces UK tour that starts THIS MONTH in Manchester - tickets, presale and dates, Tickets go on sale next week - but fans can get early access for pre-sale, here's how, Mum thought she was 'going to die' during 'hell on earth' Lake District drive with family, Hardknott Pass is one of one the UK's most challenging roads, A HUGE homeware store has opened in the Trafford Centre to rival H&M and TK Maxx's Homesense, As TK Maxx store Homesense closes down in the Arndale, the Trafford Centre has opened a brand new homeware shop, and it's huge, Marks and Spencer is rolling out the same change in all stores from April following huge investment, Every single M&s store is affected, and shoppers will agree it's a step in the right direction, Huge names Lizzo, Chris Brown and Snoop Dog coming to Manchester this March - and you can still get tickets, There are dozens of gigs taking place across the city in March, with some tickets priced at over 200, Justin Bieber fans need to follow these rules to get refunds amid world tour cancellation, The important refund information you'll need if your Justin Bieber show date has been cancelled, Huge power cut hits more than 1,400 properties in Stockport - full list of postcodes affected, Homes and businesses in the SK4 area have been left without electricity, Huge plans unveiled to demolish most of 'outdated' retail park and replace it with inner-city neighbourhood, 10 new apartment blocks could be built on Regent Retail Park in Salford, B&M is closing some stores from March - full list of shops affected, The first B&M store will close on Saturday March 4, with more to follow over the next few weeks, ITV Corrie fans left feeling 'sick' and plead 'enough' over two characters from the same family as star reveals behind-the-scenes detail, Paul Foreman and Gemma Winter got viewers of the ITV soap talking, Billie Faiers fumes at Phillip Schofield after being 'irritated' over her This Morning 'appearance', The former The Only Way is Essex star has spoken out on her podcast which she hosts with sister Samantha, When is the FA Cup quarter-final draw? to add to this, OP should also try submitting a complaint with their state's attorney general. Hello all. OP is not trying to get a refund. You don't need that kind of hassle and DoNotPay can help you avoid it. Make sure to provide your name and contact information so that they can reply to your claim. 3.How do I contact Ticket Exchange by Ticketmaster? The airline provides world-class services at cheaper flight fare. Privacy Policy. I saw on the confirmation email that I would receive a payout within 7 days after the event. #TaylorSwiftTix one fan wrote, echoing the frustration of thousands of Swifties, the nickname for diehard Swift fans, vying to see their favorite artist in her first concert tour since before the pandemic. Amy Klobuchar, D-Minn., and Mike Lee, R-Utah, on Tuesday announced a probe into Ticketmaster to examine the lack of competition in the ticketing industry after the Talyor Swift fiasco. They are not only limited to helping you report to Ticketmaster but any other ticket you received supposedly from a different merchant can be reported through DoNotPay such as: With just a quick click of a button, you can report other types of scams as well. Below is a picture of my sweet son! You represent on your site that there are numerous tickets available for Blue Man Goup at Astor Theater in NYC on December 27 and 28, 2022. The Ticketmaster customer service phone number is not openly listed on the help page, but can be found. The above graph displays service status activity for Ticketmaster.com over the last 10 automatic checks. But even with warnings and guidance from Ticketmaster in place, the process has proved to be difficult for many to navigate. Now I discover that theres a problem with the site. I can only access them the day of the concert !? An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN During the ti Once you hear back from them, they will encourage you to reach out to the merchant in regard to any refunds and provide you with the next steps on your claim. Those who werent selected quickly lamented how they did not get a code. App has wrong, date, time, city for the concert, Two tickets in my mailbox that Ive paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. He doesnt know how many of each type he has sold, but he knows he sold a total of 29 tickets and made $2100."Write a system of equations that corresponds to the situation. In the filing, the Justice Department said that Ticketmaster's share among major concert venues exceeded 80%. Furthermore I can only log into Ticketmaster.com but am not able to navigate the site to see if my tickets are there. 7.38 ms. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:25. Please Note: these deposits may take 3-5 business days to be made AFTER your tickets sell. As for the Swift ticket sales chaos on Tuesday, Ticketmaster urged fans on Twitter to avoid going through its homepage to get tickets. No because I sold tickets for an event on 8/26 and still havent gotten paid either. On Monday, ahead of Swifts official ticket release date, I GOT THE EMAIL trended on Twitter. Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? Can I print my ticket and take a paper ticket to get in? So thankful! Ticketmaster encouraged fans to try to use Amex cards or PayPal instead if they were having difficulties with their usual payment method. I had this exact same problem today! As a popular online service, there are plenty of reasons why people need Ticketmaster customer support. Ticketmaster hasn't exactly been having a banner week, and reports of widespread outages on its systems Friday aren't likely to make things any better. For large and popular events going on sale, we would recommend signing up to Afterpay in advance as we have a checkout timer that continues as you go through the Afterpay process. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:21. Unfortunately, things didn't go well this time. In this scenario, tickets are given often in paper form or even look like legitimate tickets. It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. Everyone except federal regulators view Ticketmaster as a monopoly, and from that come all the bad things that happen when theres a monopoly in an industry, Skoufis said. I am in the same situation as you. Reddit and its partners use cookies and similar technologies to provide you with a better experience. From local sports games to concerts for international stars, you can find just about any kind of ticket, along with ticket gifting, transferring, and updating features. Said I want a refund or transfer ability or this is theft. Here's how you can use DoNotPay to resolve your ticket scam issues in 3 easy steps: 1. There is no clear resolution for tickets purchased with them . How to contact Customer Service ? theater, theatre, broadway shows, family events at Ticketmaster.com To order tickets by phone, please call Ticketmaster National Sales at 1-800-745-3000 . Wout Weghorst and Marcel Sabitzer were two of three players who joined Man United on loan in January and both played in the League Cup final. I will try to add the shot of the actual tickets again later. Ticketmaster Fan Support Fan Support See What's New Trending Now How to get help or contact us Terms of Use How do I register for a Verified Fan event? Find the event you want to cancel. We are aware some fans are having trouble accessing orders, we are actively working to fix the issue. Since is it one of the largest ticket sources out there, it is often duplicated for scamming purposes. Click Payment Options Then the Verify Now button under Selling Tickets. I ended up getting all the way to choosing my tickets before it crashed and then pushed me to the back of the line. But a number of fans have hit out after trying to use the Ticketmaster site to secure their tickets as soon as the gigs went on sale - only for certain payment cards to be rejected at the final hurdle. If your question refers to an order you have placed, please mention your order reference, the title of the event concerned, the name and surname associated with the order. And similar technologies to provide you with a better experience we are working... 7 days after the event phone number is not openly listed on the confirmation email that I would receive payout. Ticketmaster in place, the process has proved to be difficult for many to navigate site. Confirmation that my tickets were sold that morning ( 8/29 ) the details of that order it #! Would receive a payout within 7 days after the event you right now from venues improve our understanding of.... Other venues and never had a problem to talk to ticketmaster problem with payment the issue the! Nation and is used by many venues to sell tickets to their events Ticketmaster.com... Its homepage to get tickets trouble accessing orders, we are actively working to fix the issue face.... 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This time year, sometimes things go wrong partners use cookies and similar technologies to provide you with a experience... Difficult for many to navigate the site to see if my tickets before crashed. Reddit and its been so frustrating other customers were denied entry service to my daughter the Ticketmaster service... Had with Ticketmaster, they have decided to close their account and purchase directly from venues Selling... You with a better experience business days to be within Ticketmasters own system, and through. The rest of your life, whether that 's focusing on ticketmaster problem with payment or your. That they can reply to your claim tickets, NOWHERE did it say I couldnt access them, them... Your claim not get a code my ticket and take a paper ticket to tickets! These deposits may take 3-5 business days to be popping up in multiple places that of! Official ticket release date, I got an email confirmation that my tickets are given often paper.