I have suction in all of the hoses. What is best way to prevent it claiming the walls or not going to the top. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. It could also be possible to fabricate something yourself, using plastic, wood or rope, to block the cleaner, or make it think that it has hit a wall. Thanks. To clarify, the first hose section that connects to the wall fitting If your pump is too large, you could drill small holes in the solid part of the fitting, to pull water in at that point, to create a bypass or alternate suction intake, however be careful that this does not create a suction entrapment hazard, drilling many small holes all around the fitting, is probably safer than one large hole in the side. I brought it to a local dealer who put the power supply and robot unit on a tester and they both came back fine. (2021) Jacuzzi Swim Spa Owner's Manual. Follow the robotic pool cleaner troubleshooting tips below to solve any issues. Rinse them thoroughly afterward. My automatic regulator keeps cracking any idea why ?I have gone through 3 in the past year or so. Is there something like a connector I should use to keep the hose attached to the wall? Jacuzzi Hot Tubs Spec Sheet Each Jacuzzi Hot Tub offers a unique design and has a range of features. }, Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is . Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is . "caption": "In The Swim Blog" Find a Dealer. It could be the pipe coming into the pump, the pump lid, or the o-rings in the 3-way valve. If it starts, cleaner starts moving around . I watched it and its running into the wall and staying put, refusing to reverse. You may need to just replace a few hose floats, to keep it up. Is there an option like this for the bottom of my stairs? In such a case, you could modify the wall fitting, by drilling holes in it, to relieve some of the vacuum suction on the hose sections. Measure the hose to the proper length for the pool size too much hose will cause tangling. Bathroom. "mainEntityOfPage": "https://blog.intheswim.com/automatic-pool-cleaner-troubleshooting-guide/", sanitization. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a Unibridgeto keep your cleaner from getting stuck on raised floor fittings. Remove the top cover where the wire enters the cleaner using the Philips head screwdriver to see the motor's connector. Hi Mitch, that could be dirty filters, weighing down the cleaner, or perhaps the impeller on top is not spinning correctly. When a pool cleaner does not climb the walls, there is a problem with the cleaning pattern or cleaner speed. Hi Glenn, good question, and the adjustment is at the wall fitting. Hi Joe, generally this means simply trapped air under the hood pull it up near the surface, flip it upside down (under water) and shake it a bit to release the air. If your pool cleaner is beyond repair and its time for a new one, check out our selection of over 100 pool cleaners, in stock and ready to ship! Hi, Lately it has been spraying outside the pool and even getting stuck on stairs and acting like a fountain shooting water onto the deck. There is no debris in the pool. Remove the cleaner from the pool and unhook the hose from the top of the to release the tube and diaphragm from the main cleaner body. You can try contacting Jacuzzi https://www.jacuzzipool.com/contact-us/ to see if they can sell you parts, or refer you to a stockist with inventory. Soak your filters in chemical cleaner every time you drain and refill your hot tub to extend their life and loosen any stubborn particulates. Filter then sucks air in and pressure drops We put it in and it will go to the other side of the pool on its own but when it get there it just starts. Solution: Refresh the PVA levels by letting your pool cleaner sit in your swimming pool till brushes have softened - this usually takes around a half-hour or so. When it stops, tracks do not spin, but the impeller is still turning, with water flow coming out of. 0:00 / 2:14 How to troubleshoot your JACUZZI Whirlpool On/Off Button-JACUZZI Tub Parts iPoolandSpaParts.net 1.89K subscribers Subscribe 231K views 8 years ago JACUZZI Tub Parts. If not, thats an important part of installation. I have cleaned it and checked all connections. Hi Laurence, yes a real pain when they climb too much! Suction cleaners bring debris into the pump basket, which is supposed to trap the big debris, and the dusty stuff passes thru and gets trapped by the filter. Adjust the thrust jets, hose float, or add weights to the hose to alter the cleaners pattern or direction. Pool Equipment; Saunas; "@type": "Person", So, just plug it into the back hole (deck side), and adjust the other valves until it cleans properly. The booster pump should be on and the filter pump should also be running at the same time. Report. Hot tub pumps are hot. . Richard Schnittger (67) Hot Tub and Spa Repair, Hot Tub and Spa Cleaning and Maintenance. I have an Inferno 2 XT-6 robotic pool cleaner that is still under warranty. To fill the hose, push it straight into the water, hand over hand, or hold it over the pool return line. "@context": "https://schema.org/", They are mainly used if the pump is just way too powerful, and opening other valves (main drain or other skimmers) is still not enough, to keep kreepy from sticking to the pool floor. Hi Fred, is the o-ring missing or damaged? So effectively they run at same time for those 2 hours - assume that is ok? You can use shaving cream around suspected air leaks, as an aid to help locate an air leak. Hi Kimberly, probably there is some adjustment that can be made, check the owners manual, it could be that the filters need to be cleaned, or the cleaner may be contacting the floor, if very uneven, Im sure there is something that can be done. Page 6: In-Pool Installation IN-POOL INSTALLATION IN-POOL INSTALLATION IN-POOL INSTALLATION Place the hose weight (#17) on the hose. If one wheel turns and the other doesnt, look for anything blocking the wheel. Now, it is flashing red and will not turn on. Also makes it easier to connect Kreepy, without having to reach way down there into the skimmer. One should be placed just after the back-up valve, which should be about 30 from the cleaner head. Bleed off excess pressure at the wall fitting to slow down the cleaner. $10.59 Add to Cart. Jacuzzi Repair 1. Now when I put it in, it starts fine. The hose determines how much room the cleaner has to move in your pool. Get to the wall, stops, wont climb and will not go into reverse. Each product has been expertly engineered and crafted with pool owners in mind. Loose wheels or loose drive belts can cause your cleaner to behave sluggishly. The impeller fan should spin for 10-15 seconds (youll hear a soft, high-pitched whine), and the tracks should move forward, then reverse and go backward. }. If higher, adjust the flow regulator, to open it more, which will reduce the cleaner speed and climbing. Hi Vlad both ideas you mention can affect the travel pattern of the cleaner, as well as adjusting the suction flow rate (more or less). Heres a manual with more troubleshooting tips for The Pool Cleaner, aka Tracker, aka Poolvergneugen, aka AquaNaut. Hi Tommy, so its poppin wheelies? I would suggest adjusting the hose floats, there are two, that are supposed to go 12 from the cleaner head, at the end of the first short leader hose, and the other one about 9 past the first one, on the first long section of hose. It had not been working well so I did a rebuild kit and also replaced the back-up valve. i have an aquabot, it only cleans the walls of the pool, it goes up and down, moves across the pool but tends to only clean the walls. Some modification to the drain cover could also be imagined, like an edge or bumpers around the drain, to deflect the cleaner as it comes close, but this may cause dirt and debris to build up around the raised edge not something Ive ever heard of doing, just a thought that just entered my head, may not be feasible. heres the owners manual: http://www.thepoolcleaner.com/PoolCleanerSUCTION.pdf. Setting up the vacuum is a simple matter of attaching suction hoses into the pool's pump system and turning the pool pump on. Models. Hi Courtney, If you have disconnected the hose from the head of the cleaner and have good, strong suction at the end of the hose, but nothing when connected to the cleaner head Look thru the cleaner for any obstruction, Remove the diaphragm and inspect for rips/tears, be sure it is positioned properly and the compression rings have not slipped offinspect the inner extension pipe for cracks. For some robot filters, fine silty dust will pass right through. If the cleaner moves, you know it's the filter. You may have grit in there, or need a new piston and cylinder assy. 04 Why is my pump noisy? Its vinyl pool. Turn the unit off. after removing the basket from the skimmer, there is a horizontal pipe on the pool side and a horizontal pipe on the deck side, but nothing on the bottom. It seems to be repeating the same pattern in the pool when cleaning, ignoring the deep end and the shallow end? All Rights Reserved. If it goes flat on surface will back up 5 and repeat (if it doesnt make it flat it will completely stop). Turn off the pump and check the tightness of the strainer lid on the pump. Hot Tub Classic parts Spa 2-Pump Topside Control Panel Compatible with Most Jacuzzi Spas J-300 LED Series 2007-2012 2600-328. Check this and also make sure that the cleaner has about 30 psi to operate. It has been a problem with our old one too but the new one is worse. When the piston is in a position blocking off the rear jets and only allowing water in the front jets. If this does not solve the problem, there is most likely debris wrapped around the Propeller beneath the Jet Valve or between the Valve Flap and the Valve Housing wall.. It is a genuine item that is supplied by the original manufacturer for use with Jacuzzi spas. The hose keeps getting stuck in front of the skimmer. Would this be a leak in the hose and how would I check that? kd did. Or close some jets? Additionally, use the test meter to check that the power is reaching the motor. Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. Pressure side cleaner wheels can be shaft driven, belt driven, or chain driven. Ideally, the hose needs to reach from the skimmer to the farthest point of your pool, and still have a few feet to spare. If you hear clicking or popping, there may be something restricting the movement. FREE delivery Feb 9 - 14. I have read several comments about too much pressure. "wordCount": "3483", We have a Polaris 825 and one of the trac belts keeps coming off. Accessories. As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. I have not had any problems until now. A pool vacuum is a relatively simple device in which the swimming pool's pump system is used to draw water through the head of a portable vacuum appliance that scrubs along the bottom and sides of the pool. If threaded, you could use Teflon tape or other thread sealant on the male threads, to help seal it up. Powered by the pressure side of your pool pump system, pressure side pool cleaners dont use your pools filtration system to filter out debris. Other cleaners have too much height between the cleaner and the floor, to suck up algae or dust. The Best Suction-Side Pool Cleaner Our Top Pick Kreepy Krauly Suction-Side Automatic Inground Pool Cleaner $329.48 It connects directly to your pool filter system and includes 32 ft. of hose. This all starting happening after I cleaned my filter. 60. Damaged or missing wheel bearings can cause slow movement. The team was professional, knowledgeable, and efficient from start to finish. Serving Novato and the Surrounding Area. If they are gasketed, with an o-ring, Teflon lubricant can be used (or Silicone, actually better) to help seal up the oring or gasket. Hi My Polaris pool cleaner seems to be running fine except detail on my pool cleaner is not going back-and-forth. Secondly, make sure that the wheels are properly adjusted and not missing teeth or any small parts. It can also happen when a cleaner gets stuck, if suctioned tightly to the pool floor. Powerful pool pumps create strong water flow, which can cause your suction side cleaner to move faster than normal. (2020) Jacuzzi Play Owner's Manual. Many cleaners allow you to adjust the distance between the wheels, to make adjustments to the tightness of the drive track. (2023) J-400 Owner's Manual. Leaves, rocks, or other rubbish in the baskets will reduce your pump's water flow and slow down the suction side cleaner. It could also be related to the placement of the hose weights and/or hose floats, a weight placed closer to the head may be needed. Remove any debris and check for damages to the skimmer and strainer baskets. Any ideas? Robotic cleaners are independent of the filter pump, and get their power from a standard power cord. If the hot tub's control panel, it could be faulty . Need help troubleshooting what is wrong with your sump pump? First check the Dive Float Restrictor (#1) is in place, which locks into the Dive Float (#2), as seen on our Kreepy schematic parts page, if it is, but it still climbs too high, check that the flow is not too much; a slower speed will reduce the climbing ability, and can be accomplished by using the automatic regulator valve (#10) in the skimmer, where it connects, or by adjusting opening other suction lines (skimmer/main drain), to reduce the flow. If no flow, and the pump is on, check the aforementioned, and also inspect the hose for cracked swivels (they leak a little bit normally, but should not be spraying, just dribbling), adn inspect the backup valve, should not be spraying water all the time, only 30 secs, every 3-4 mins. Ive been having an issue with my vacuum tangling around the bottom of the a-frame stairs in my above ground pool.