Customer Reviews are not used in the calculation of BBB Rating. The account has continued to accrue fees and interest. Pumps: 2 pumps (1 - 2hp pump & 1 - 1hp pump) Jets: 31 Stainless Steel Jets Electrical: Dedicated Plug 115V 20 Amp Dimensions: 81 long X 63 wide X 33 high They moved my manufacture date multiple . $350,000 Last Sold Price. We are committed to using . Integrating our industry-changing hard top cover with acrylic spas has been a dream of ours for many years now. Im out 500$ , my credit is down 100 points and i have no hottub. 2 reviews of Aqua Living Factory Direct "Aqua Living (LPI Inc.) is by far the shadiest, least scrupulous business I have ever encountered. but communication is key to success. Well guess what it did and a lot. He then sent me a message saying hes canceling the order. They began drafting 50.00/month from my disability account on the 3rd of the month, yet reported to the credit bureau that I was in collections. The customer representatives have been nothing but roadblocks and excuses. When I contacted customer service I was informed I needed to file a warranty claim through their website, which I did. Read about how to fix it to restore your covers structure and functionality. an outstanding level of service, and prices that cant be beaten. Why on earth would you keep taking orders once your 10,000 hot tubs behind and show a 2-3 week delivery time. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I'm now waiting for my fourth control panel to be sent to me. I have had my hot tub for 3 years and it has been nonfunctional for about 1.5 years. I want my tub replaced or refunded in full. In a significant shift in business strategy, LPI announced it is ending its domestic dealership program to focus on its direct-to-consumer retail division, Aqua Living Factory Outlets. I received the cover in early December and there were NO metal strips built in. . Caldera is not part of LPI at all. Oct 30, 2018. Read about when and how to maintain the jets of your hot tub. Initiative (LPI) through the Food and Agriculture Organisation of the United Nations (FAO), with the financial support of the European Commission. . (The consumer indicated he/she DID NOT accept the response from the business.). I wrote LPI,INC on this invoice. June 11, 2022 Posted by: grady county, ga zoning map . Beat local competitors. Purchased spa from them in 5/2022. Its obvious they cut corners during the pandemic to keep up with demand and were producing an inferior product now that is not only broken but dangerous. Spending a few minutes in a hot tub or spa every day will change your life. Once it finally got up and running it has continue to leak and they send a tech who claims it does not leak but looks at it for two minutes and then leaves. The credit card acknowledged that you would retain the credit on 12/30/22. We have retail stores that we own, and we have dealers in the same markets, meaning we're somewhat competing against our dealers, Hatley says. You can improve your life with calming hydrotheraphy for pain and stress relief. My purchase date was 10/30/2020, We were promised delivery By February 2021. Your partner in design. Once we filled the tub we noticed that the Tuff cover does not sit correctly on the tub and it leaks out hot air and makes it so we have ice build up. So, it makes sense if you ever wonder, "Will a hot tub mess up my nails?". SOLD DEC 9, 2021. white red blue wire black frog species; favor the bold memory alpha. We purchased a SPA from LPI, Inc. in June. Aqua Living is looking for a competent Inventory . We accept payment through Paypal ONLY, the fastest and safest way. BLUETOOTH EARBUDS WASH Cleaning Pen Brush Anti-clogging For Wireless Earphones F - $14.63. The service tech said this tub appears to be mishandled during shipping and was really banged around. . IPS Full HD Screen- It gives a screen resolution of 1920 x 1080 with a viewing angle of 178 Degree. With furniture styles that satisfy any interior aesthetic, Universal's To the Trade program . When it was delivered the entire front panel was damaged and the cover had a tear in it. Youre someone who loves to pamper yourself with manicures. From the grocery store to the park to family road trips, your dog is always by your side. I cannot recommend this place enough. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. But now its 5-6 months since purchase. Here well discuss what these contaminants are, why they manifest in the form of foam, and what you can do to remove them from your spa. Upon receiving it home and after the installation I realized that what I purchased is not what I received. I told him I paid $7447 for this Hot Tub and all Im getting is a run around by the manufacturer, So he was the next person I called. I use the hot tub once a week. Plus we noticed the cover is missing foam entirely in a section from poor manufacturing and were told it only had a 90 day warranty and to buy another one FROM THEM for over $500 that would suddenly have a 5 year warranty. ************. Dale J, Ordered a Catalina spa in Oct 2021 at their Aqua Living Store. **** can draw a paycheck, yet bears zero responsibility for customer care or the onus to perform his simple job. I'm still in my first year of owning this joke of a hot tub. Through a series of four on-demand courses and two live-virtual events, attendees can learn the necessary leadership and management skills needed to elevate their career. There was correspondence between a representative and the customer with an offer being made. For 15k or whatever he paid for it he could have gotten almost any brand he wanted. It has performed as promised and we are happy. Didnt see much in the way of there hot tubs but a couple guys I know dropped there swim Spas when they found out who bought them, Curious about LPI / Aqua Living / Dr Wellness, Re: Curious about LPI / Aqua Living / Dr Wellness, Quote from: Hottubguy on December 11, 2018, 10:57:10 pm. So now I have a hot tub that is less than a year old that does not work, a cover that was never right and no hope of it ever getting resolved. (this was one of the main reasons I bought this specific spa as the salesman ****** said it was a "great" sound system.) on 5 Unique Valentines Day Hot Tub and Spa Experiences, on Are Swim Spas High Maintenance? Take a virtual tour of one of our showrooms. Richard Moody has answered my prayers, it does help me with relief from neuropathic pain. Aqua Living2023-02-01T14:06:23-05:00February 1st, 2023|Comments Off on Will a Hot Tub Mess Up My Nails? aa rechargeable battery with charger. He Told me I should just find the part on another website. The tub is clearly a lemon and a consumer product claim attorney agrees. When it comes to hot tubs, though, your furry friend definitely shouldnt join you in the water. Bluetooth speakers did not work upon arrival and needed to be replaced, then we noticed a leak we made a warranty claim which they initially tried to deny based on the purchase vs the actual received by date. There is so much I want to say, but the ONE thing that stands out above all is a complete and total LACK OF INTEGRITY. I told them I knew I was out of warranty, wasn't wanting anything free but needed to know who to call. On January 8th we received another email saying it was still under investigation until February 2nd and will possibly put the charge back on our credit card. Probably due to illegal aliens working there with no leadership. SOLD MAY 2, 2022. Covid has changed the game. I purchased a hot tub from LPI/AquaLiving in June 2021 with a delivery date of Sep 2021. We purchased the Catalina Berkshire hot tub from an aqua living dealer on march 23 2022. A representative from the company will contact the customer, today, to discuss alternative options. Get tips on how to clean different types of jetted tubs and spas. Do yourself a favor and buy a Jacuzzi brand. . Our new hot tub pergola is perfect for anyone who wants to enjoy their hot tub in style, and with complete control over their privacy. Proper installation and setup of your hot tub is vital to the safe and enjoyable use of it. Anyone that I know that is interested in a Hot Tub I will send Garys way!!!! To ensure your filter is doing its job youll need to clean it on a regular basis (every two to four weeks) and occasionally replace the cartridge (every three to six months). The move, effective Jan. 1, 2019, will impact about 200 spa retailers who carry LPI portable spas, which includes the Catalina, Signature and Pinnacle brands. We apologize for the delay. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. See details. Paid for it in early May. I had very similar situation. Aqua Living Factory Outlets LPI International out of Tennessee continues to evolve and change in the fast paced hot tub world. Im feeling scammed as I paid for mine already, too! At Catalina Spas we believe in an overall approach to health, exercise and relaxation. I purchased a Spa on 07/24/2022 for $9,964.00. A new work order has been created to diagnose possible pressure issue, with the direction of replacing any removed insulation. So to contact the manufacturer just call that guy back. Management will be reaching out to the customer shortly to further discuss. All products are proudly made in the USA. People with delivery issues especially during this time, should be aware that many manufacturers are far behind in producing in stock for their distributors and retailers. Jets are one of the best parts of the hot tub. After going home, we did research on LPI, INC and found that they were not a reputable company. Several weeks went by and they never showed up. The right chemical mixture is critical in keeping the water quality of your spa at a safe and pleasing level. Grow your business. Fill out the form to download your instant rebate and FREE buyers guide! Their partnerships are a major reason why we are here today.. I ordered my hot tub on 8/14 and was told it would be 7 to 12 weeks. Its not how most major manufacturers do it, but that is how they are going. At the end of August, LPI, Inc. , a hot tub manufacturer operating from three east coast facilities and producing a variety of acrylic spa brands, announced it will be transitioning away from wholesale dealers and going to a 100% retail direct model in the United States in 2021. Very risky in my opinion. Aqua Living Factory Outlets. Thank god. Start typing to see results or hit ESC to close, How to win sales in a competitive, oversupplied post-pandemic market. View Aqua Living's profile on LinkedIn, the world's largest professional community. There are probably 50 brands better. They are on Craigslist in my market. AWFUL. Screen Printing and Embroidery for clothing and accessories, as well as Technical Screenprinting, Overlays, and Labels for industrial and commercial applications The official groundbreaking for the Bristol Senior-Community Center in Bristol was held today, Monday, June 6th at 101 South Labelle Avenue with various county officials and residents on hand. We did not receive the hot tub. Response. switzerland vs norway which is more beautiful, the triangle midsegment theorem delta math answers, cavalier king charles spaniel rescue michigan, what percentage of the uk population is bame, canadian battery recycling companies stock, examples of independent and dependent variables in healthcare, are peter bergman and tracey bergman related in real life, Citrus County Housing Authority Phone Number, virgin atlantic cabin crew salary per month, houses for rent by owner blount county, tn, how to raise handlebars on carrera subway, average high school football player squat. Browse a huge selection of Hot Tubs & Spas and many Spa Accessories available from reputable brands such as Dr. Wellness, Catalina Luxury Spas, Hudson Bay, and Plug & Power available at affordable prices from Aqua Living Factory Outlets. Some kind words from our happy hot tub owners! The customer and salesperson have since been in communication following the holiday season and vacation. LPI has so far sent me a subwoofer and a main diverter valve (not needed). Instead of working this out with the shipper, Aqua Living instead tried to tell us the spa was fine (without . We are currently waiting on quotes from technicians in your area. During the pandemic, I lost my job and worked with LPI on payment arrangements. With time, even the finest wooden hot tub cabinet is going to show signs of age, including fading, rotting, and staining. Spas & Hot Tubs Factory Direct Prices - Aqua Living Factory Outlets Get the best HOT TUB at the BEST PRICES We are proud to provide an oustanding level of service, quality products, and competitive prices. We also had issues with communications from the company for a long period of time. #NEWS: LPI, Inc. doing its part to help curb COVID infection rates. lpi aqua living. The only paperwork we got from LPI,INC said SPA INVOICE with no number but it does have a Serial #181983. The screws they use are not suited for the elements. On Wednesday 8/22/22 LPI, INC called us and asked when would be a good time to deliver the hot tub. After all, opportunities for long soaks in the hot. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. These people are crooks and are lying about there ability to make and deliver on tubs. Pumps: 2 pumps (1 - 2hp pump & 1 - 1hp pump) Jets: 31 Stainless Steel Jets Electrical: Dedicated Plug 115V 20 Amp Spa Repair & Swim Spa Maintenance. WePlay Esports is a tournament organizer which combines the best practices of esports and entertainment. I spoke with Tonya in Johnson City in early October and she stated she would take care of it and let me know when the panel will be repaired. Dominate search results. From the sales people, to management, to the repair department, this company has ABSOLUTELY NO INTEGRITY. We are still facing unprecedented demand for our product, with no signs of things slowing down. Its purpose is to strengthen the They are on Craigslist in my market. Spa shock is an oxidizing product meant to neutralize contaminants and improve the appearance and smell of your hot tub water. Did you ever receive it?? Spa Pillows are one of the simplest parts of the system to maintain. While cracks can cause leaks, scratches can cause discomfort for users and become grooves for collection of debris and bacteria. The SCC is responsible for reviewing and voting on all pool, spa and hot tub standards to be approved by the American National Standards Institute. Comparisons of the different types of materials that hot tub shells are made from. This profile is powered by Birdeye. A request to expedite your components has been made. In early July, we rec'd a 34.5" tall panel for a hot tub, which is NOT what was ordered (54.5" tall). 2 reviews of Aqua Living Factory Direct "Aqua Living (LPI Inc.) is by far the shadiest, least scrupulous business I have ever encountered. Learn how to avoid this issue and quickly fix it if it does occur. Is there any information that might be available, so that we might better assist? We apologize for the frustration you have experienced. Evergreen Place offers activities at their location for residents. There have been 32 payments in the . This is the bomb!!!!! Well guide you through the process. Our entire business has been, and continues to be, affected by the global pandemic, Hatley says. When shopping for a hot tub, the number of choices can seem overwhelming. I have had absolutely NO luck in contacting the salesperson, Scotty Baker at LPI Inc. to set up a return of the cover. Seating: 3 Gallons: 350 Weight: 945 lbs. Ft. 3914 Desert Zinnia Ct, Manvel, TX 77578. Wonder what the long-term implications on quality, service/warranty is. My advice is to cancel your order and if they say no file a case in court based on the 2-3 week delivery time posted on there website being a misleading lie sales tactic. My Hot Tub was ordered 5/21/2020 and was not delivered until 10/8/2020. I currently have spent $753.99 so far. japanese tv app; usb foot warmer; mortal instruments show Aqua Living Factory Outlets is home of the original swim spa and the only manufacturer to offer the proprietary AnyTemp Hot and Cold Spa System. . SHOP NOW AMAZING DEAL ON 6 PERSON HOT TUB Get this 6-Person Hot Tub with 51 powerful jets! Please let us know if it does not meet your needs. Pool Professionals Pipeline is a robust jobseeker education program to attract new talent to the aquatics industry. Beware. ****** ***** Everytime I talk to this company I want to throw the hot tub out in the street. CEO Dave Hatley. Factory Installed Ozonator - INCLUDED. Early on I was told to expect a delay due to covid. I really don't think it is that bad of a product, I just think they have really really really bad customer service. I have been making payments. Find a location that works best for you. Get this 6-Person Hot Tub with 51 powerful jets! Been using it for a little over a year now, no issues yet. They are all under 5k. Browse Aqua Living Factory Outlets' wide range of affordable, high-quality hot tubs and spas. Body awareness: For a person living with depression caused by a chronic disease, or someone worrying about recovering, aquatic therapy is a good way to redirect the mind. I was initially told that I was not operating it correctly until I informed them that the actual audio system was not installed. They agreed to send me a list of technicians in tennessee that might come look at it. BUYER BEWARE!!!!!!! I told them in December ill either be in a hottub or filing a case at the court house against them. Instead of working this out with the shipper, Aqua Living instead tried to tell us the spa was fine (without . Aqua Living Factory Outlets is a company that sells a wide variety of hot tub and swim spa products. We have had to replace two motors, a 60amp circuit breaker that it blew due to the motor constantly running because of the cover issue. LPI CEO Dave Hatley says the change is the result of the company reaching an impasse where it is no longer feasible for the Johnson City, Tenn., facility to meet the production needs of a dealer network and its own retail stores. You were advised that the payments would be acceptable. Click on an image below to learn more about the product. However, no one indicated that all of the accrued fees or interest were no longer your responsibility, nor was a new finance agreement with terms signed. I was 4-5 months out from my purchase date and they said it would be done nov 1st . The smaller footprint of four-person hot tubs means you can fit it in places you just cant fit some of our, Want to enjoy the luxury of your own hot tub, without taking up any more space than you need to?