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For more details, read about response times for maintenance. I was a Police Officer with the South Australian Police Department for 30 years, working in and with Indigenous communities for 14 years. You can also call any of the following numbers: Top End Phone: 08 8995 5122 Arnhem Phone: 08 8987 0576 Barkly Phone: 08 8962 4558 Big Rivers (Katherine) Phone: 08 8973 8939 The Government tenders website also provides details of current tender opportunities in accordance withPremiers Memorandum 2007-01. Ensuring. DHA regularly engages independent valuers to undertake valuations for properties under management or being considered for management by DHA. If you live in one of these properties, please refer any maintenance matters to the owners real estate agent, using the contact details we provided to you when you started your tenancy. Not all emergency repairs can be completed immediately, in which case a temporary repair will be carried out. Beleaguered cleaning and catering company Spotless Group has been re-awarded a contract worth $62 million a year to maintain NSW's social housing. To request maintenance that is not an emergency: For more details, read about response times for maintenance. NSW Caretaker Conventionin effect on this site from Friday 3 March 2023. The company will manage more than 24,000 properties for the NSW Land and Housing Corporation for next five years. You will need to give the event number to Maintenance Line staff when you call to request a repair. endobj An additional $59.4 million was invested into an enhanced cleaning program for social housing properties between April 2020 and December 2021. I f you need advice or information on your rights and responsibilities, please call NSW Fair Trading on 13 32 20 or visit www.fairtrading.nsw.gov.au before signing the Agreement. endstream endobj startxref In most cases, the level of discomfort/disruption the repair causes the tenant determines the priority, as does the potential damage to the property if it is not attended to. The quality of all properties deteriorates over time as a result of normal wear and tear and because of ageing. You can do a licence check online through the Fair Trading website or call 13 32 20. Around 640,000 maintenance requests were received and actioned in 2020/21. Parliament. Contract number. Your rating will help us improve the website. Thats an average of around 1,750 requests every day. Details of each contract must be entered into the register within 45 working days of coming into effect, and must remain on the register for 30 days or until the contract is complete, whichever is longer. Housing NSW. Agency Department of Education - SINSW. This site is protected by reCAPTCHA and the Google You may be trying to access this site from a secured browser on the server. We are celebrating! We partner with contractors to deliver this high volume of maintenance work within strict timeframes, and to meet stringent requirements. For any questions, please email cmt@dha.gov.au. Who to contact. maintenance contracts in NSW, with particular reference to: Whether changes to public housing maintenance introduced in 2015/16 have delivered measurable improvements and evidence based outcomes for public housing tenants; The current administrative and contractual arrangements between Land and Melanie Hertel . View all our monitor vacancies now with new jobs added daily! In the interest of transparency, and for your convenience, below are dashboards of the most requested data. In doing this, we support the operational, recruitment and retention goals of the Department of Defence. Accordingly, no ministerial press releases or related information issued by the Government from this date will be available on this website. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. List of Maintenance Contracts Projects in NSW - Cordell Connect projects State Australian Capital Territory Norther Territory Queensland South Australia Tasmania Victoria Western Australia Categories Retail Education Medical Entertainment Social Sports Residential Aged Care & Retired Developments Civil Engineering Military Commercial Premises St. Mary's Cathedral in Sydney was granted an exemption from the NSW government's 100-person cap on religious services to hold a larger ordination mass on September 19. We may decline your request if the maintenance type is not our responsibility. $148.8 Million Available for COVID-19 Expense Reimbursements We've opened a new application period for owners of properties participating in Multifamily assisted housing programs to apply for $148.8 million in COVID-19 Supplemental Payment funding. For any questions, please email procurement@dha.gov.au. RLC has assisted a large number of public housing tenants to get repairs done through advocacy and Tribunal representation. Read more about response times for maintenance. Moving out of Member Choice Accommodation, Contractor and service provider resources, Guide to Online Services (RMS Contractors), Guide to Online Services (Real estate agents). Please call Tom O'Sullivan - 0431 495 694 Save Property Maintenance Handyman Cadence & Co Pty Ltd 8d ago Sydney North Shore & Northern Beaches Trades & Services Maintenance & Handyperson Services Collaborative team DFFH - maintenance policy and practice hTOSW~-^ We have a robust regime of monitoring of lift performance and outages, and ensure that, where there are any extended service disruptions or outages, DCJ is aware so it can communicate with tenants. %%EOF Family & Community Services on facebook opens in new window, Family & Community Services on twitter opens in new window, Family & Community Services on youtube opens in new window, Family & Community Services on linkedin opens in new window, Centralised Gas Hot Water System Reimbursement Scheme, Modifications for people with disabilities or the elderly, Occupational therapist assessment overview, Requesting maintenance and reporting problems, Swimming pools in public housing properties. An emergency repair is defined in the Residential Tenancy Act as a: Burst water service Your rating will help us improve the website. For your convenience, telephones with a direct link to the Maintenance Line are available in the lobby of all local offices to use during business hours. Back to top Aboriginal flag Torres Strait Islander flag Since then, it has evolved into an ongoing compliance evaluation process for when the department needs to expand the capacity of the ESP list. Department of Education. Maintenance contractors At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. Particulars of the goods or services to be provided under this contract. We've now conducted 75,000 property inspections. The batteries will help to reduce peak demand costs for . The Public Account Committeeis inquiring into the management of public housing maintenance contracts in New South Wales. Over 1,500 social housing properties across NSW were retrofitted with rooftop solar panels in 2021, helping social housing tenants in those. Find housing services in Queensland including information to help if you are homeless, experiencing domestic and family violence or a young person looking for somewhere to live Information, support and tools for Queensland business owners and industry sectors. Your rating will help us improve the website. $40 million distributed to community housing providers (CHPs), Videos to help maintain and protect your home, Safely delivering repairs and maintenance to your home, Slashing social housing power bills with rooftop solar, Responsive and Programmed Maintenance contract. All contracts the Department of Customer Service enters into with the private sector valued over $150,000 are required to be recorded in the register of government contracts. Contract Award Notice ID. Ventia's acquisition of Broadspectrum, completed on 30 June 2020, brings together two highly complementary businesses, each with a proud heritage of providing essential infrastructure services in Australia and New Zealand. Housing Authority > Current Tenants > Tenant Toolbox > Maintenance. Our Department of Defence Northern NSW Contract has achieved certification of the Asset Management System to the Standard ISO 55001:2014 Department of Education / Deniliquin High School - New Science Lab Upgrades - AM03872/22. Thursday, April 21, 2022. Department of Communities and Justice (DCJ) Infrastructure Strategy and Capital Investment Plans are being developed. Answers to Further Questions - Tenants Union of NSW and Redfern Legal Centre, Answers to Further Questions - National Disability Services, Answers to Further Questions - Family and Community Services, Answers to Further Questions - Mr Ross Smith, Announcement of public hearing - management of NSW public housing maintenance contracts, Macquarie Room, New South Wales Parliament, Macquarie Street, Sydney. Read more about response times for maintenance and maintenance staff at your home. . The contracts are published on the Government tender's website launch. $60.5 million for capital works on LAHC properties managed by the Department of Communities and Justice (DCJ) and CHPs (March-June 2020). In doing this, we support the operational, recruitment and retention goals of the Department of Defence. For copies of recently issued ministerial press releases of information on the election policies of any political party, as they relate to the department/agency or its portfolio area, please go directly to the website of the relevant political party. To meet our Defence housing obligations, DHA manages three Residential Maintenance Services (RMS) panels, which provides routine maintenance and emergency repair services to the DHA housing portfolio across 36 trades. Maintenance Officer jobs now available in Lake Munmorah NSW 2259. 1 0 obj The government also leases a smaller number of properties from private owners to use for public housing. Contract Administration Heritage Professional Property Administration Property and Asset Management. But they also exist in commercial property, serviced apartments, retirement villages. Specialist staff provide support and advice and are able to make decisions on the spot about what needs to be done. Report ; no. Contract region. >W&{U%0j` Category (based on ) 72000000 - Building and Facility Construction and Maintenance Services. For enquiries about the contract, please call 02 9273 3643 or email wholeofgovernmentmaintenance@pwa.nsw.gov.au. If you buy into strata, you not only own your property, but you also share the ownership of common property such as gardens, fencing, pools and elevators. Series: New South Wales. hbbd``b`- "H Notley-Smith, Bruce. Were committed to maintaining our properties, with most of the maintenance work being undertaken by local tradespersons and local disability providers, as well as Aboriginal-owned businesses, who play an important role in the delivery of property maintenance and garden services. Maintenance contractors | Defence Housing Australia Maintenance contractors At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. . I worked in many areas ranging from remote areas in the far north of South Australia including Oodnadatta and the Anangu Pitjantjatjara Lands, to Raukkan home of the Ngarrindjeri People on the Coorong and urban Indigenous communities in Elizabeth and . Email: nswbuy@treasury.nsw.gov.au Phone: 1800 679 289 Hours: 8:30am - 5:00pm, Monday to Friday Federal Housing Administration Insures $46.9 Million Mortgage to Preserve Affordable Housing in Chicago, Illinois. Title. Communities and Justice Grants. NSW Caretaker Conventionin effect on this site from Friday 3 March 2023. The Residential Tenancy Act 2010 requires that all emergency repairs be completed within 24 hours of your reporting them to your housing provider. Public Accounts Committee. To discuss this further, contact the maintenance section at your nearest Housing Service Centre. This is a binding contract under the Residential Tenancies Act 2010, so please read all terms and conditions carefully. As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies Regulation 2019. Head Maintenance Contract. We recommend prospective contractors to register on Austender and to set up notifications in order not to miss our next tender release. Not all emergency repairs can be completed immediately, in which case a temporary repair will be carried out. Housing, Disability and District Services Deputy Secretary James Toomey Child Protection and Permanency, District and Youth Justice Services Simone Czech (Paul O'Reilly 20/02/23-6/03/23) Corrective Services NSW Commissioner Kevin Corcoran Courts, Tribunals and Service Delivery A/Deputy Secretary Karen Wallace Law Reform and Legal Services Managed Sub-award agreements from cradle to grave. 0 It is your responsibility as a tenant is to report any relevant repairs to your housing provider as soon as possible. %PDF-1.5 Keep your property reasonably clean. Communities and Justice, NSW Department of . North Coast. This factsheet briefly outlines NSW residential tenancies law - including coverage of the Act, your rights and obligations, and certain terms of the standard tenancy agreement., As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies . Your rating will help us improve the website. Privacy Policy and How can I access Department of Customer Service information? If you have any concerns about the condition of your property please contact your housing provider directly. Contractor Portal | Family & Community Services Contractors You need to log in to use this page Username Password If you have forgotten the Username and/or password please contact us on facsinfo@facs.nsw.gov.au. Consequently, all community housing providers are required to develop plans for the long-term maintenance of their properties. d) Methodologies and processes for ensuring consistent public housing maintenance standards across NSW, including quality assurance, effectiveness, efficiency and contract supervision; e) Statutory obligations on tenants to take care of properties and report maintenance needs in a timely fashion; Resident satisfaction survey period July-Nov 2021. AREA WORKS MANAGER - Department of Housing Maintenance Contract The effective delivery of maintenance services ensuring day to day supervision of sub-contractor services. To meet our Defence housing obligations, DHA manages three Residential Maintenance Services (RMS) panels, which provides routine maintenance and emergency repair services to the DHA housing portfolio across 36 trades. The caretaker period for the NSW Election commenced on 3 March 2023. Contact the Housing Call Centre if your home needs responsive maintenance - repairs that are needed because of normal wear and tear, or damage caused by your household or visitors. NSW Public Works staff servicing every corner of regional and rural NSW The agency and its contractors may pay to maintenance laborers and mechanics no less than the wage rate(s) indicated for the type of work they actually perform. For copies of recently issued ministerial press releases or information on the election policies of any political party as they relate to this department/agency or its portfolio area, please go directly to the website of the relevant political party. Working to improve the service and experience for our tenants. Maintenance Line 1800 422 322 Specialist staff provide support and advice and are able to make decisions on the spot about what needs to be done. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land. Some repairs you may wish to report will be carried out as part of these planned maintenance. <> We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. Public contractsNew South Wales. 1/17/2022 Public housingNew South WalesMaintenance and repair. Residents are encouraged to immediately report any faults with the operation of a lift or lifts in their building to the Maintenance Line on 1800 422 322 or use the lift maintenance call number shown on the panel inside each lift. LAHC has 163 lifts across its portfolio and has contracts in place with specialised lift maintenance providers to ensure our lifts stay in optimal condition. Strata properties come in a variety of forms, with apartments and townhouses the most common. ;,M~MS|IH3Fr bT+o*JW5}>q rHr`C"RwR'a1 f"~ "$^u220{uMw;~w2{wu=|VhK%0c.PN,ws?f-mj;cA9,2%&le&. Responsive repairs are for urgent maintenance, such as a leaking pipe or a broken window. Department of Customer Service. This inquiry is no longer receiving submissions. The smart batteries have a combined energy storage capacity of 1280 kilowatt hours (kWh). Department of Enterprise, Investment and Trade. xZKoH( lIcd2,dC1T2[_$&]]|o?tjU/~SvJ\y-??vV",|Ia'BFikM&P&s_?|Yy"M*xzHzG-.tlJ,.d4=jiUpHEfWS-.?. The department has responsibility for the maintenance of all properties owned by the Director of Housing, community-managed properties, movable units leased to clients and properties leased from private owners. *All figures current as of 30 November, 2021. 3 0 obj In doing this, we support the operational, recruitment and retention goals of the Department of Defence. Dollar value range from $10,000 - $500,000 Prepared and assisted in negotiation of Non-Disclosure Agreements, memorandum of . The NSW Land and Housing Corporation (LAHC) owns and manages the largest social housing portfolio in Australia, with more than 125,000 properties across NSW. Public housingNew South WalesManagement. Works undertaken include: Here are some useful tips to help reduce moisture in your home to prevent mould growth. An emergency repair is defined in the Residential Tenancy Act as a: The Residential Tenancy Act does not describe non-emergency repairs and does not provide any guidelines as to when they should be completed. Information to tell us When you request maintenance, tell us: The section of the manual on 'responsive maintenance' covers day-to-day maintenance and repairs that have been requested. However, in many cases, community housing providers operate a priority system that allows them to distinguish between urgent and non-urgent repairs and to respond accordingly. The caretaker period for the NSW Election commenced on 3 March 2023. The main objective is to identify: What owners need to know to obtain a good service contract Ways to evaluate service providers Major service needs Operation and Maintenance Service Contracts An overview of current trends and options, with 14NSW Federation of Housing Associations Inc, Progress report - Land and Housing Corporation, Department of Family and Community Services - management of NSW public housing maintenance contracts, Government Response - Management of NSW Public Housing Maintenance Contracts, Report - Management of NSW Public Housing Maintenance Contracts, Answers to Further Questions - Pacific Link Housing. LAHC is committed to the safety and wellbeing of our tenants, and continues to implement a program that aims to enhance fire safety in buildings across our portfolio. We acknowledge the Gadigal people as the traditional custodians of the land on which the Parliament of New South Wales stands. You can contact them in three ways: Call 13 11 72 Email tenant.maintenance@dffh.vic.gov.au If your repair is not urgent, fill in the report non-urgent repairs form. 1,500 projects. NSW Ambulance Customer Service Attendant EOI Management and Support NSW Public Service Recruitment Pools NSW Trains . The timeframes for this non-urgent work can be up to 12 months for completion. As Strategies are developed they are linked to Departmental outcomes and Premier's Priorities. This ensures that the properties they manage are maintained at an appropriate standard for the whole of their useful life. Information for multicultural families and communities, Deliver services to children and families, Toggle sub navigation menu for Living in social housing. $5 billion. A further $1.669 million investment has been approved to extend the program to February 2022. Maintenance Person, Crew Member, Facilities Officer - Moree and more on Indeed.com Accordingly, no ministerial press releases or related information issued by the Government from this date will be available in this website. As a tenant, you have rights and responsibilities regarding repairs and maintenance for your property. This outlines the business processes for property maintenance, including repairs. In order to become a maintenance contractor for the Department of Communities, you are encouraged to register with and view the Tenders WA website. Government procurement advice and assistance. If you need any maintenance or repairs, contact the Housing Call Centre on 13 11 72. Posted: 11/01/2022 Press Release What happens when you report a maintenance request will depend on what is to be repaired, how it happened and who actually owns the property. For your convenience, telephones with a direct link to the Maintenance Line are available in the lobby of all local offices to use during business hours. endobj On October 21, the NSW state government eased restrictions on religious gatherings, increasing maximum attendance from 100 to 300 persons. To do this, the timing of repairs and maintenance jobs is determined in a fair and equitable way with a priority focus on safety, security or resident wellbeing. ThattheCommitteeinquireintoandreportonthemanagementofpublichousingmaintenance contractsinNSW,withparticularreferenceto: a)Thecurrentrepairstatusandphysicalconditionofthepublichousingstockmanagedby HousingNSW; b)Thecostsofmaintenanceofthecurrentpublichousingstock,variationsinexpendituretrendsoverthepreviousfiveyearsandprojectedexpenditureforthe nextfiveyears; c)Thenatureandadministrationofmaintenancecontracts,includingprivatesector arrangements; d)MethodologiesandprocessesforensuringconsistentpublichousingmaintenancestandardsacrossNSW,includingqualityassurance,effectiveness,efficiencyand contractsupervision; e)Statutoryobligationsontenantstotakecareofpropertiesandreportmaintenanceneedsinatimelyfashion; f)Measurestomeetthespecialmaintenancerequirementsofagedanddisabledtenants; The Parliament of New South Wales acknowledges and respects the traditional lands of all Aboriginal people, and pays respects to all Elders past and present. any other issues we should know, such as dogs on the property, residents that are hearing impaired, items that may be dangerous, special access ways, etc. Planned maintenance is non-urgent work or replacement of an item within a property, such as painting, replacing floor coverings or upgrading kitchens or bathrooms. Property and Development NSW (PDNSW) Environmental Service Group (ESG) is managing this NSW Government-first initiative which is funded in partnership with the Office of Energy and Climate Change. DFFH sets out its policies and practices for maintenance of public housing in its Maintenance manual. We work closely with the property owners to ensure these properties are maintained in good repair and fit for you to live in. The length of time it takes to contact you depends on the urgency of the work. Dependent on the situation, our lift technicians will attend to urgent matters in a 30 minute to 2 hour timeframe. 4 0 obj We have firm budgets for maintenance and are required to closely manage our finances to ensure LAHC remains viable and responsive to the safety and maintenance requirements of the portfolio. The Housing Authority Procurement Principles aim to ensure best practice procedures in procurement and contract management. hz $CIh &{ a$yAJ&M` } Answers to Further Questions - NSW Federation of Housing Associations Inc. If you or your visitors have caused damage to the property, you may have to pay for the cost of the repair. 5Counterpoint Community Services INC and South Sydney Community Aid, No.