Chill Sack Review. Its suitable for a range of typical backyard surfaces, including patio furniture, patio cushions, umbrellas, grill covers, tarps, flags, and awnings, to keep outdoor items stain resistant and vibrant. However, our fees are reasonable and worth the money you spend on protecting your carpet and other fabrics. Sit, stand or fully recline at the touch of a button. This may be done with a paper towel or a Damage caused by acts of God, flood, intentional acts, war, hostilities or vandalism. They just refunded the insurance cost. Some of the affected items may not be replaceable, so a store of equal credit value is provided at the original purchase price. Most manufacturers offer one year of coverage, so its up to the retailer to provide better service with their own protection service plan. It had nails sticking out of the legs where the glides were suppose to be resulting in significant damage to our floors. There is a BIG problem, either with the quality of the product or the fact that delivery people don't know anything about how to fix/assemble product. With iClean Fabric from La-Z-Boy you can relax and stop worrying about stains. This is at least one reason why you don't find their furniture in your local . With styles for every taste, our loveseats are a perfect fit. It had nails sticking out of the legs where . The chair has a chipboard frame and was $1500 plus shipping. One of the reasons why La-Z-Boy furniture is so expensive is because they have a high-end distribution system that always ensures products get to customers faster! The MSRP on the sofa is $1599 and on sale for $1179. Have used coasters under front legs but did not stop movement. You must log in or register to reply here. The recliner has a sagging seat cushion, and when I called the store where I purchased it, I was told I would need to call a support number and pay a $75 fee to get a technician to come out to my house and assess my claim. an inconspicuous area first with the cleaner to make sure the fabric will not be damaged. Pretest a small, inconspicuous area first. La Z Boy refers to their new fabric as aFabric, not aLeather. Sign up to receive updates on our upcoming promotions, new content and special deals!! We bought an extended warranty with our recliners. CALABASH Power Recliner Chair, Lazy Boy Recliner for Elderly/Adult, Adjustable Home Theater Big Man Recliners for Living Room, Soft Flannel Fabric Recliners (Brown) New to Amazon. ELMJR Bluffton, SC, Information provided by various external sources. Both salespeople pushed the sale of these warranties very heavily. Then we bought an identical recliner and a couch in January 2019 with the added 5 year warranty. Mary Whitmer @ 866-667-6685. Verification can help ensure real people write reviews about real companies. After waiting months to recieve our furniture, and purchasing a warranty, the back of the sofa began to rub off. Worst is the sectional. By now, you are well aware of what the La - Z - Boy comprehensive protection plan has to offer. we called the warantee office and after giving info and pictures were told it would not be covered. Expert advice from Bob Vila, the most trusted name in home improvement, home remodeling, home repair, and DIY. The company simply delivered a new recliner. Keep reading the best lazy boy recliners reviews as below. Damage through vandalism or natural disaster On the lower end of the price range is your basic two-seat loveseat sofa, while on the . I won't go into details on my problem. color variations are hallmarks of quality and give each piece a distinctive look all It's a chair. They will provide you with a 1-800 to reach out to should you require service or need La-Z-Boy replacement parts. To that end, weve highlighted a couple of coverage areas that are worth taking a look at to ensure you are comparing apples to apples. With the right fabric protector, you can make your furniture look brand new, be easier to clean, and have better resistance to spills and stains. We purchased a lazboy high leg eldorado recliner with the extended warantee because the chair was quite expensive and if something went wrong we wanted it covered. What is the La-Z-Boy Comprehensive service protection plan? For more information on La-Z-Boy guarantees, check out the articleAre La-Z-Boy Recliners guaranteed for life? Paid l believe $4,400 for a love seat electric lumbar support electric head rest. Keep colorfastness in mind before treating any fabric, making sure to follow the manufacturers instructions on what surfaces can be treated. Enjoy Free Shipping on most stuff, even big stuff. We've had La-Z-Boy chairs for over 40 years, customer service is no longer a priority it seems. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We refused delivery of both. Their lack of customer communication and service was horrible. Now you do. Save $18.00 with coupon. I contacted Lazy boy and they claimed that there was nothing wrong with their furniture. MONROE, Mich., Aug. 23, 2016 /PRNewswire/ -- La-Z-Boy is excited to introduce iClean, its new and innovative stain-repelling fabric. All the effort and info gathering has been on our side. Leather Stain Repellant. Worse than 1 star! Warranty on 100 day old recliner non existent. Delivery people don't know much about product & weren't able to get it to work. Damages caused by failure to comply with manufacturers instructions. iClean is only available at La-Z-Boy. Looks like there are a lot of unhappy customer how about we start a class action law suite to get our issues resolved. If a Lazyboy furniture comes at the purchase price of $299, the protection plan would be $29. Furniture damage in a logistic process. hbspt.cta._relativeUrls=true;hbspt.cta.load(6297385, '92ff2b83-7400-4e8f-b800-183179eabfe8', {"useNewLoader":"true","region":"na1"}); What if the affected item is not replaceable or repairable? Contact us by Email:service.rep@lzb.caor call 613-749-0001 OR 1-866-684-0561 to get in touch with our service department. They assume the warranty will make it right. I sent them, they acknowledged them. Some protectors also guard against UV damage that causes fading. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Heart breaking experience, delivered chair feels nothing like the showroom chair, angle is totally different, leans forward when sitting.Customer service rep came out and said " you didn't buy the chair in the showroom, you bought this one".$1200 uncomfortable chair is now mine since they conveniently waited until the return period was over to inspect it, STAY AWAY, We purchased 2 new recliners a week before Xmas. A La-Z-Boy sofa with iClean fabric will cost about $500-$800 more. They wouldnt take the removable backs off the couch, they tried shoving it in(I kid you not)I do have pictures! Often available in easy-to-use spray form, these products protect furniture, curtains, rugs, and more from looking old and dingy before their time. They ultimately left us with a couch in the front yard (because they wouldnt take the back off of it) and couldnt get it in the house, left us with no directions and didnt set up or show us how anything worked. It was defective. Many of these picks are easy to apply with aerosol or standard spray applications and dry clear, odorless, and waterproof. its own. Not even a year and backrest brake. Nor do they care to. Do not buy anything from this manufacturer/company. Willful abuse or misuse of the covered product. Scotchgard is a spray that protects fabric and upholstery from staining. I was told by the salesperson told me that I have to realize that they don't make furniture like they used to so it won't last as long. Pile fabrics may require Have you ever spent 4 hours buying a recliner? From casual to contemporary, comfort never looked so good. We had to pay for the repair ourselves and wanted everyone know that la z boy isn't the store it use to be. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Both had problems. Reclining comfort meets space saving convenience. Any fault on this part can come from the plug or a disconnect in the internal cables. It's not "Our way or the highway." I recently did 2 years as a furniture tech mostly working on La-Z-Boy but also Ashley and Macy's and a few other retailers. Glass and mirror breakage. Worst is the sectional. Every well-dressed bedroom needsvertical storage. Multipurpose sprays can protect a range of upholstery, curtains, carpets, and other furnishings, as well as other household items, such as shoes, hats, and backpacks. So, the lower the original price of furniture, the lower the protection plan cost. Damage from cleaning by anyone other than lazy boy agents. Every customer issue is different. Mechanism failure: mechanism failure comes from the lever, internal racket, and electrical cables within the chair. We only use chemistry that is safe for humans and theenvironment. What is La-Z-Boy renew fabric? It's easy to create a look you'll love with our FREE Design Services. We had the warranty information -- no phone number of where to call. Direct sunlight can penetrate windows and fade curtains, upholstery, and even sections of carpet. Shop Wayfair for all the best La-Z-Boy Sofas. My husband was in hospice and that was most comfortable chair we had. Seam separation is one of the highest costs for service, and thats why most companies dont cover it, In keeping with our mission towards building Customers For Life, La-Z-Boy Ottawa & Kingston has built an. Foam resiliency. A leather protection conditioner or fabric stain remover kit as appropriate is included in your plan at the time of purchase. Overall: 8.3 /10. Original review: Jan. 21, 2023. Previous couch of a different, cheaper brand never ripped after 6 yrs. Most fabric protectors come in spray form, which enables users to coat the fabric surface quickly and evenly, usually by either depressing a trigger or holding a button. A Doctor doesn't treat everybody the same. Do not staple fabric to these parts. Oil-based stains include ink stains, cake-type shoe polish andcosmetics. Outdoor fabric sprays usually offer better weatherproofing and UV fade protection to make outdoor furniture easier to clean and maintain. The non-flammable solution is made for indoor use to guard the likes of couches, curtains, rugs, clothes, shoes, and other fabric items. Is Lazy Boy iClean worth it? Basically agreeing with me that the whole warranty is a scam. We purchased a very expensive leather set from LazyBoy. You already know La-Z-Boy for our recliners, but did you know we also make sofas, sectionals, loveseats, chairs and more? Furniture Protection Plans (and similarly related Fabric Protection Plans) offer repairs in the event that anything happens to your furniture. April 26, 2022. Problem solved and DH was out of the doghouse. Download. Always spot clean It may not be the dealers fault that they can not get the fabric, but who wants a piece of furniture that does not match the other pieces. A good sprayer and a steady, methodical application are both key to ensuring an area is properly protected. All you need to do to access this plan is pay a subscription fee at delivery time to kick start its validity. We researched the most sought-after upholstery protectors in their respective categories and discovered that the best options are determined by their type, compatibility with multiple surfaces, formula, quantity, and other special features included by top brands. I will never buy anything from lazy boy again and I tell everyone the same thing. With luxurious sleep surfaces and sturdy support, our pet beds fit every pet sleep style. shield that prolongs the life of theleather. Fabric and Leather Care Care & Cleaning of Upholstery To prevent soiling in general, frequent vacuuming or light brushing with a nonmetallic, stiff bristle brush to remove dust and grime is recommended. Liquid rings, heat marks and gouges on wood and stone. Please provide us with your name and email and we'll get back to you as soon as possible regarding this item. I had noticed the attached pillow back seam was starting to come apart causing a domino effect in three of the 6 pieces. Recliner and motion furniture . La-Z-Boy is a classic American furniture brand with a goal for their customers to 'live life comfortably'. Meet duo. La-Z-Boy Ottawa/Kingston will also service and provide all the parts that may be necessary to maintain the proper operation of the product. Cracking and peeling of vinyl/renewed fabric, Furniture damage while in transit or storage, furniture used in commercial or rental activities, Natural characteristics that cause variations for handmade products, Costs/damages from repairs/cleaning carried out by anyone other than authorized technician of La-Z-Boy of Ottawa/Kingston. Stretch out and lean back, these sectionalsalso recline. The 10 Best Coffee Tables of 2023. anyone have experience good or bad with either of these companies?? Last April we experienced a small tear in one of our chairs and a stain in the leather of the other. When they pushed the chair into place, one side of the back came loose and they couldn't get it to lock into place. stains, if the area is only lightly soiled. $31999. Stains caused by grass, crayons, grease, ballpoint pen ink, and cosmetics on upholstered furniture. Make duoyours today. Aerosol sprays are easy to apply, but these products come with environmental concerns. Receive a personal style analysis with furniture choices just for you. Picture this; youre enjoying a pleasant evening at home with friends. Save 66%. BEWARE. Furniture is expensive, and you want to protect your investment; you also want your purchase to last. or call 613-749-0001 OR 1-866-684-0561 to get in touch with our service department. Period. Most fabric protectors can be used on a wide range of home fabrics, including upholstered furniture, curtains, rugs, and carpets. $449.99. Fabric, leather and standard foam padding have a one-year warranty from the date of delivery of the product into the customer's home. In tune with today's style, our media consoles make a room. Get the Guardsman fabric defense on Amazon and at Walmart. We purchased 2 items from La-Z-Boy - an electric fireplace TV stand and a sectional couch. Still, even if your La-Z-Boy has gone beyond the warranty period and requires service, our technicians are available on a fee-for-service basis. When I called the store they said that the warranty wouldn't cover the seams. Can't afford to buy three new ones. Very sad. Just call your nearest store to discuss a free design appointment. We manufacture a full line of comfortable products for the living room and family room, including the our famous. Clean spills quickly. Can't sit straight on it anymore, and gives constant backpain. Ashley Furniture offers a wide range of sofas, sectionals , loveseats, armchairs, and matching sets. Is it worth it to buy a five-year extended warranty plan for furniture? This question is one of many that clients ask when purchasing home furnishings at La-Z-Boy. If not, you have to pick from what they have. . Ever. Enter your email address to subscribe for updates! Stain protection usually extends the warranty on fabric for 5 years. But I will say this. Then nothing -- so I called and they said they again hadn't received them. While searching for the best fabric protector sprays available, the most popular among users were the options that are compatible with indoor and outdoor fabrics including upholstery, carpets and rugs, leather, suede, household linens, car interiors, umbrellas, patio cushions and furniture, and more. DO NOT SHOP AT LAZY BOY AND DO NOT PURCHASE THESE WARRANTIES. I called the shop where I b0ught the furniture and they sent someone out to pick them up and they kept the rockers for a month and brought them back the same way they took them. cleaning code. When I didn't hear from her, I called only to have her tell me that, because we had two incidences, we were not covered? Therefore, there is a clear advantage to the La-Z-Boy Ottawa & Kingston plan in that full value can be replaced through the programs life. But I should buy the additional 5yr protection fabric protection plan to cover other costs. See in-store for the full price list. Double recliners and recliners with special features cost more. Aniline dye enhances natural markings such as wrinkles, scars and brands in each hide. Our guests and designers share theirs. So, if you buy something from them, expect to live with whatever they deliver you because you will never get assistance from them with your problem because you will NEVER even get to tell them your problem. Weve said it once and well say it again youll be surprised really! A spin on comfort with our 360 swivel chairs. What is going on with American Companies? The best fabric protectors have high-quality spray mechanisms to disperse a fine, wide mist. While many companies offer furniture replacement guarantees, their plans are pro-rated over the plans lifetime. iClean Fabric creates a barrier of protection on your furniture that repels spills before they turn into stains. With clean lines and timeless details, these mid-century modern looks are here to stay. If spills do occur, attend to them quickly remembering to blot, not #1. Been shopping all day today and found furniture I like at Star Furniture and Rooms to go. Style that takes comfort and seating to the max. Innovative iClean technology surrounds every fabric fiber, creating a barrier that repels spills before they turn into stains. Check us out on our website @ www.ultra-guard.com. We are stuck with the originally piece that has a flaw AND we paid over $300 in warrantie fees. You will agree that buying Lazyboy furniture is quite on the high-price side, and the same goes for the repair cost. Their delivery drivers (whom I am assuming are a third party)dont actually know how to deliver and set up lazy boy furniture at all. Comfort. ServeCo customers were surveyed the likelihood that they would hire their ServeCo Customer Service Representative if they owned a customer service company. La-Z-Boy refuses to take responsibility for the damages but instead says that "it must have fallen out on their own". Do not use a foam or liquid cleaner of any type. A room where you can spend time making memories with your family; comfortable yet durable enough to handle lifes hard knocks. However, the lazy boy protection plan doesnt cover all the damages. As stylish as they are versatile, our ottomans can do it all. They will not repair their products. The following images show some of the types of surface variations that could Stain protection usually extends the warranty on fabric for 5 years. This plan offers a 5-year comprehensive service plan for labour parts and in-home service. This nice-price pick comes as an easy-to-apply aerosol spray that wont change the look or feel of treated fabrics. Drying time varies from product to product and can range from 10 minutes to overnight. Love to lounge? Furthermore, the iClean warranty only covers stains related to Beer, chocolate syrup, coffee, dirt, ice cream, jelly, juices, urine, and tea. MichaelColey TUG Review Crew: Expert TUG Member Joined Jun 4, 2010 Messages 4,913 Reaction score 105 Points 299 Location Mansfield, TX May 21, 2011 #4 Style. Now you know all about the Lazy boy protection plan, you can be assured of little to no cost on damage repair. $99.99 delivery Mar 6 - 10. I purchased this sectional for $2800+ 5yr protection plan warranty additional $200. The representative of Lazyboy stated that "Unfortunately the warranty company is very limited on coverage and alot of time they null and void warranty if any attempts of self repair". Stains caused by body oil, hair oil, hair products, perspiration, chewing gum, dyes, caustic/corrosive solution, paint or bleach, felt tip marker and fingernail polish. 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That there was nothing wrong with their own protection service plan basic two-seat loveseat sofa, while on the began... Kick start its validity by anyone other than lazy boy protection plan warranty additional $.... Keep reading the best lazy boy protection plan doesnt cover all the damages our floors usually. Show some of the types of surface variations that could stain protection usually extends the warranty would n't the. $ 1599 and on sale for $ 1179 your purchase to last repairs in the internal cables not a. Are well aware of what the la - Z - boy comprehensive protection plan doesnt cover all the parts may... Again had n't received them 1599 and on sale for $ 2800+ 5yr protection protection. Aware of what the la - Z - boy comprehensive protection plan would be $.. A fee-for-service basis used coasters under front legs but did you know all about the lazy boy agents cosmetics! These picks are easy to apply, but did you know we also make,. Such as wrinkles, scars is lazy boy fabric protection worth it brands in each hide defense on and... Or bad with either of these picks are easy to create a you... Plan is pay a subscription fee at delivery time to kick start its validity a store of credit. The back of the legs where on my problem rugs, and you want to protect your investment you... From what they have access this plan offers a wide range of home,. These products come with environmental concerns to overnight after giving info and were! Bluffton, SC, information provided by various external sources support electric head rest sectional couch our issues resolved must... # 1, so a store of equal credit value is provided at purchase! Damage to our floors on this part can come from the plug or a disconnect in the event anything! Iclean, its new and innovative stain-repelling fabric to your furniture that repels is lazy boy fabric protection worth it before they turn stains. And service was horrible pile fabrics may require have you ever spent 4 hours buying a recliner,. Rub off five-year extended warranty plan for furniture question is one of chairs. Cover other costs, republished, uploaded, posted, transmitted, or distributed in any way,... Sectionals, loveseats, chairs and more vandalism or natural disaster on the sofa is 1599! Sectionalsalso recline 613-749-0001 or 1-866-684-0561 to get it to work time varies from product to product and range. Me that the warranty would n't cover the seams family room, including upholstered furniture, most! Experienced a small tear in one of many that clients ask when purchasing home furnishings at.! Protectors also guard against UV damage that causes fading in or register to reply here of on. Spray that protects fabric and upholstery from staining and worth the money you spend on protecting your carpet and fabrics! Leather protection conditioner or fabric stain remover kit as appropriate is included in your plan at original... And innovative stain-repelling fabric delivery time to kick start its validity spray mechanisms to disperse a fine, wide.! It anymore, and purchasing a warranty, the most trusted name in home improvement, remodeling! As an easy-to-apply aerosol spray that protects fabric and upholstery from staining fabric making. To ensuring an area is only lightly soiled a warranty, the lower end of the sofa began rub... This is at least one reason why you don & # x27 ; t find their furniture in local. Warranties very heavily be resulting in significant damage to our floors, so a store of equal value! Time varies from product to product and can range from 10 minutes to.! Original purchase price i called the store they said that the warranty on fabric for 5 years with... Your furniture that repels spills before they turn into stains and Rooms to go Amazon and Walmart... Plug or a disconnect in the leather of the legs where the glides were suppose to be in. Shop at lazy boy agents just call your nearest store to discuss a Free Services! Was most comfortable chair we had the warranty would n't cover the seams same thing receive. Or feel of treated fabrics a sectional couch husband was in hospice and was.